This is one of a series of stories we are sharing to show what’s inside CubeSmart. You not only get a peek inside our customer’s storage unit, but also a peek inside what is important to them. Thank you to Adriene, a customer of our CubeSmart store in Peachtree Corners, for sharing her story with us.
Adriene Jackson has been a customer at the Peachtree Corners CubeSmart for many years. In fact, she says, "Out of anyone that I have ever dealt with at any storage facility, [General Manager] Angela is the absolute best. She has the best customer service skills. She really cares about her customers and goes out of her way to make certain that they know that.”
“We had to move into a different storage unit at one point and I was really not looking forward to that at all. However, Angela made it so easy that I couldn't believe how quickly everything got done. Angela had boxes, blankets, pulleys and everything else that we could have possibly needed to make moving a breeze."
Adriene keeps furniture, clothing, lamps and more in her storage unit. While she acknowledges that she should probably go through her it, she then exclaims that there is really no need. She has a lot of stuff in her unit but says it's mostly the latest fashions for the upcoming season. She loves to change out her clothes, depending on the weather, and having her storage unit makes it super easy to switch out and get what she needs.
Adriene loves that she can store any of her items here at either of her two units, and she knows that they are going to be safe. "The feel of this entire place is one of community and family. Even though it's a storage place, you are so much more than a customer because of the CubeSmart team. They make certain that we know how much they appreciate us and I have to say that it's pretty amazing. I love coming here because I know I will be greeted with a smile and made to feel welcome. Whether it's first thing in the morning or five minutes before closing, you will always be greeted with a smile and you will always be made to feel like you are at home."
We’d love to hear how self storage has positively impacted your life. Share your #HumansofSelfStorage story in the comments.