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Insider Reviews

Weekly Insider

CubeSmart Weekly Insider
Hello! Here’s our weekly roundup of storage reviews from our customers around the web.

You Said It!

…In Reviews

“I recently signed up for a storage unit here for our nonprofit and I had the best experience! Starting from when I reserved a spot online, the manager Matthew called me the next day to set up a time that I could come in. Setting up everything was super fast and easy as well. I mentioned that the storage unit was for our nonprofit and Matthew ended up upgrading us to the biggest 5×10 unit they had available because he said CubeSmart supported our cause. All the employees here need a raise! Great people and great customer service!”
Charlie W. via Google at CubeSmart Self Storage in McKinney, TX

“Staff is extremely helpful, professional, and friendly. Facility is well [laid out], clean, and easily accessed. Top rated facility.”
Tom T. via Google at CubeSmart Self Storage in Little Elm, TX

“Made a reservation online this morning before they opened. Shortly after they opened, I received a call from Katherine confirming my reservation and she explained that I would just need to sign the lease and they wanted to show me the unit beforehand just to make sure I was happy with the size. I decided to go ahead and go in today to sign the lease. Katherine was there and she helped me. She was very patient in showing me the unit, and even showed me another size without hesitation. She explained everything clearly and had great customer service.”
Crystal C. via Google at CubeSmart Self Storage in Dallas, TX

“When they say “service that will WOW you,” they mean it. Manager Diane and employee Nelson provide the kind of customer service that is superb and that anyone would hope for. They define going the extra mile. CubeSmart is the best choice.”
Adrian F. via Google at CubeSmart Self Storage in Fort Myers, FL

“I was very impressed with this place. I had never been to self storage places until yesterday when I had the need for one. Visited a couple, but CubeSmart won my business because of their fabulous customer service[.] Thank you Matilda and their clean, organized premises. I truly believe my belongings are in a safe, clean environment. Ms. Matilda was fantastic, knowledgeable, kind, professional, and caring. Thanks CubeSmart!!”
Aura R. via Google at CubeSmart Self Storage in Leisure City, FL

“Excellent customer service! We went in early on a Saturday morning and were immediately greeted by Kim, who took her time to explain availability, dimensions, and pricing. She gave us a small tour, showed us multiple comparable units, and explained what would fit in which. Seeing how CLEAN the entire building was, we were comfortable choosing to rent from here. Kim did a fabulous job explaining the hours, of both the office, and insurance tiers and gate access to me, brand new to any type of storage. She made me feel like a valued customer before I’d even signed up! It’s always a warm welcome being offered coffee/tea. Jenna, the other woman in the office, was equally as helpful and pleasant. We had a wonderful experience all the way around, and highly recommend this location!”
Crystal M. via Google at CubeSmart Self Storage in Denver, CO

…On Social Media

 

View this post on Instagram

 

A huge THANK YOU to Cubesmart Storage! Once again Cubesmart is donating storage space for our Shoeboxes. They were one of the first NYC Shoebox Project supporters in the community and every year they are ready to help us again. The first year we had 286 Shoeboxes stacked in an NYC apartment (which every New Yorker knows is not an easy task) and within a few years, we had almost 1,200 Shoeboxes (absolutely would not have fit in an NYC apartment)! Volunteers who coordinate a Shoebox Drive in their city understand the importance of having a storage unit. If we didn't have a storage unit, we would not be able to reach the over 3,000 women we have delivered Shoeboxes to in the past few years. Thank you, Nedra at Cubesmart (pictured in the middle) for always helping us out every year and all of the Cubesmart staff, Thank you! (Pictured:Branson, Nedra, Humberto) #Cubesmart #CubesmartQueens #Cubesmart0838 #thankyou #shoeboxproject #nycshoeboxproject

A post shared by NYC Shoebox Project (@nycshoeboxproject) on



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About the author

Jamie Reedy

Jamie is a copywriter and content curator based in the East Coast. She loves all things DIY and organization and has a running list of projects to try. When she's not brainstorming new ideas, you can catch her planning her next travel spot.

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