Hello! Here's our weekly roundup of storage reviews from our customers around the web.
You Said It!
“One of the nicest, cleanest, and most comfortable storage facilities I’ve ever used! Staff is very friendly and helpful, the rates are below Market average, and I got a great unit in an air-conditioned building! I highly recommend the storage facility!”
Jefferson W. via Google at CubeSmart Self Storage in Tempe, AZ
“SO IMPRESSED! This facility is clean, modern, climate controlled, convenient, reasonably priced, and you have use of a nice moving van for a minimal fee. The office manager, Patty Marrett, went out of her way to give great customer service. I highly recommend this location!”
babs Flowers via Google at CubeSmart Self Storage in Columbia, SC
“Aaron is awesome! He made the rental process a breeze. Very professional, friendlly, and knowledgeable service at this facility. I could not make it to the site until almost closing time and he did not rush me through, he explained everything in detail. Excellent customer service!! The property is very clean, well lighted, and secure. It is easy to access with amazing hours available to move items even when the store is closed. The prices are reasonable. I cannot say enough great things about this company. Even the website receives a 5 star rating! I did not like having to put personal property in storage, but i am so glad I chose this site! I highly recommend this storage location.”
Michele D. via Google at CubeSmart Self Storage in Hixson, TN
“I was running an hour behind and Aj Ashkar was very understanding and he was able to hold the rental truck for me even with me being an hour later than expected. Aj’s eagerness to assist myself as well as the two additional customers whom arrived before I had. Aj’s extremely helpful and he made the check-in experience flawless and efficient. The storage shed was clean, the facilities were also clean. I’d recommend this location to everyone.”
Rob C. via Google at CubeSmart Self Storage in Centennial, CO
“Because of the actions of an employee today, any time I need storage, I will use Cubesmart is they are anywhere nearby. I was moving today and I just got done driving 40 minutes in a 25' UHaul and I arrive at my storage and I come to the realization of something terrifying: I forgot my keys. And of course, it's not s simple lock you can just use bolt cutters on… it's a disk lock… I'm getting charged per mile on the truck and the people who are helping me move are on the way to meet me. I walked to the office and told Andrea the details and she basically said "I'll make it happen for you." She shows up 5 minutes later with a grinder… all I could do was keep apologizing to this amazing 90 pound woman who had never used a grinder before who was saving the day for me. The grinder wheel broke and I thought we were done. Together we found another wheel and replaced it and she went back to work. She never did the thing you expect in a situation like this… "well it looks like this isn't going to work… I'm sorry about your problem… good luck." She gathered her hair and tucked it in her shirt and just never gave up. After nearly 30 minutes… the lock was off and we totally high fived. Her persistence and dedication to taking care of her customer just had me at a loss for words. She never made me feel bad for the bonehead mistake that I made. And the thing that makes this even more special, I'm moving out of my storage and canceling my service and that didn't make her take my issue any less serious. Because of his remarkable woman, the lock was off before my movers showed up and I was able to get everything done today on time. This is just one of those times when you walk away you vow to do something this nice for someone else as a way to somehow repay the favor. I can't thank you enough Andrea!!!”
Jonathan O. via Google at CubeSmart Self Storage in Humble, TX
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Retail Sales Associate –Seattle, WA, Boston, MA, San Diego, CA, Spring Valley, CA, Grand Rapids, MI
CubeSmart is looking for Retail Sales Associates and Maintenance teammates who can bring WOW! to our team by providing outstanding customer service. If you are someone who enjoys customer interaction and takes pride in the appearance of the store, apply by clicking one of the links above!
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