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CubeSmart News

Best-In-Class Customer Service Third Year in a Row

Gold Stevie Award for Customer Service

For the third year in a row, the Stevie Awards® for Sales and Customer Service have honored CubeSmart with the top award for Customer Service Department of the Year, and, thanks to our amazing Customers, CubeSmart was also voted the 2015 People's Choice Stevie® Award for Favorite Customer Service in our category.

More than 1,600 dedicated CubeSmart teammates continually work hard and are focused on creating an unparalleled experience for our Customers every day. We are honored and humbled not only to have successfully competed alongside a number of exceptional companies for our seventh Gold Stevie® Award in three years, but also to have been recognized directly by our Customers.

About The Stevie Awards®
The Stevie Awards® were created in 2002 to foster public awareness of businesses that provide excellent service and superior customer experiences. Today, the organization’s accolades are among the most prestigious in the world, awarding excellence in categories like Sales and Customer Service. Each recipient is judged by several hundred executives from all over the world to identify leading companies in the sales and customer service industries.

Our Thoughts on Customer Service
We believe in providing superior service and connecting with our Customers from the moment they walk through our doors. We understand that our product often coincides with significant life events so we do our best to create a simplified, and pleasant, storage experience for each of our Customers.

We remain committed to providing exceptional service through our friendly managers, knowledgeable storage reservation agents, and as part of our services and amenities designed to simplify the storage process.

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