CubeSmart Storage had the BEST prices in town. All staff members were professional and helpful. They kept the grounds clean, and secure. I enjoyed seeing the CubeSmart representatives walking the grounds. It made me feel safe keeping my stuff there. If I ever need a storage again, I will definitely come back to CubeSmart Storage in Fallbrook, CA. I highly recommend this place.

Price increases poor management

Caroline, who works as the manager at the Fallbrook location was so easy to work with. She is friendly, patient, and made my stressful move into a smooth and stress free move. Thank you Caroline (MGR) at Cubesmart. Sincerely, Dee

The online rental is quick and easy and just head to your unit. And the staff Caroline is super nice Eric

At the Fallbrook facility Annette took care of me. She was friendly and professional, took care of all my needs. It took only a few minutes to complete everything. Excellent experience.

Annette’s customer service was excellent. She was very thorough in the process of renting a storage and clarified all the questions I had. She made it everything very easy for me. I totally recommend her and. CubeSmart. They have the best prices!!

We lost over $5000 in equipment off our fishing boat. Our trolling motor, fish finder, marine batteries, chargers and tools. This facility is not secure anyone can jump over the fence. We were also asked to move a vehicle from our 40ft space after they rented it to us knowing we would have a trailer and boat in the 40ft space. They fit without any problem and then after a year said it was not allowed. Extremely disappointed with our experience. Completely dissatisfied.

Annette was really cool and explained everything very well. I left with all my questions answered and felt that if there were any issues, she would make things right.

THANK YOU THE... LADY WAS AWESOME. I AM HAPPY...HARVEY

Annette was awesome. She was very friendly, efficient and smart…dare I say “Cube” smart!

Very Poor Quality Units, not well maintained, Prices always going up, management no very responsive to complaints, front office people can be nice but always have to get "management approval" for everything they do for customer. Rat infested units near fields are full of droppings and urine. Rusty locks and bent doors make it hard to open, close and lock.

I went to the Fallbrook Cube Smart and no one was in the office to help me. I had already made reservations to obtain a unit and was there with the largest U-Haul truck...I was frantic and didn't know what to do...I called a number for Cube Smart that I found online. I ended up speaking with Dominic from your Vista store. And the gentleman walked through the whole process how to get into a storage unit without anyone being in the office. Which was wonderful because I'm not all that savay with phon s and online.. less than 1/2 hour I was into the gate and unloading my Uhaul !!!! Thank you so much Dominic ( from the Vista store).... Your a Rock Star The best service and most polite person I've spoke with in a very little long time. Thank You, Dana Hoover

I tried to reach a facility manager 3 days. Nobody there. No email answer. No phone answer. Worst experience.

Service was helpful and cheerful. Aspen had a good attitude and knew her stuff. She clearly explained everything to me and conveniently had a lock I could purchase on-hand. The process was quick and easy. The pin number worked the first time and moving in and out was a smooth process. When I moved out of my unit, the process was very quick and easy with no hidden fees.

The customer service was awesome. Also I feel my vehicle is well protected And save me money keep good work

Able to get space same day , friendly, and helpful staff.

Having A Storage is not worth the cost anymore. Rates continue to rise every few months. I had a 5×5 ( a closet) and went from 50 something to $93 in a year. Is it really worth it!!!

I was in need of the storage unit due to a deployment I was leaving for. On deployment it almost felt like I had been taken advantage of because it didn’t take more than 3 months in for my rent to raise almost $100. Tried sending out an email for questions and received nothing back. If you plan on using a storage unit for a deployment make sure you have family or friends that can handle the situation while you are away to save yourself the headache.

Friendly service. Acceptable lockable indoor storage. Poor surveillance for outdoor storage.

Front office staff is so friendly and helpful and the location is very convenient.

Aspen from storage unit in fallbrook the Best customer service really helpful fast response att irak and silvia

Fast, efficient and knowledgeable- Aspen is delightful

Great hours, facility is laid out well. I like the indoor hallways that shielded the unit from the sun.

Clean, convenient, good communications.

CubeSmart in Fallbrook needs to update their facility and lower the rates. I was able to find another CubeSmart unit in San Marcos for half the price of the Fallbrook location

So far, the service for setting up the account has been super easy and convenient. I’m giving the benefit of doubt on the actual service because this contract was just signed yesterday. As I am from out of state, and be unable to physically be there for the duration of the rental. My son will be storing our car there while deployed…

Great service, price and location.

Patricia was a delight to deal with. She let us take our time to check out the facility to decide what exactly would work for us and then made it happen!!!

Good service from the manager. Storage rates are ridiculously high. Also, because of the location, which is on the road leading to the Naval Weapons Station, adjacent to Camp Pendleton, therefore, subject to frequent traffic to and from Camp Pendleton. The access, itself is tight, and difficult to negotiate, even with no traffic, at all, if you are driving a U-Haul truck, or towing a trailer. I have had problems getting my Toyota Corolla in and out of there! Also, vision is blocked by vehicles from surrounding apartments are parked on the street, that curves to the right before the access driveway, obstructing the view, preventing even a right turn, on to the road, and you have to wait until some kindly individual, who will stop, and wave you on to the road. Most people, either don’t see you, at all, or had a particularly bad day at work, and are only focused on getting home, or somewhere that they can get a drink, as soon as possible. Maybe, storage is expensive, everywhere, but $325.00 per month, for a 10’ by 10’ unit is just too much money, bleeding from my checking account! So, now I will just have to live with the stuff, or give it away to someone who needs it. No hard feelings! The facility is clean, and satisfactorily secure. The current manager, whose name is Aspen is very sweet, efficient, and reliable! I give her 5 stars ??????????

I was there for over a year and the charges just kept going up monthly. I decided to change to another company so I put my 30 day notice in via email and spoke with someone over the phone letting them know I would not renew. I moved my stuff and they still charged me $207 which was my monthly rate. I spoke with someone the day I was charged and she said she would look into it. I called the next day and Aston was so rude about giving me my money back stating that Corporate is busy and that she doesnt know when I'll get refunded. I had to literally state the urgency and to prioritize my refund. I dont know they didnt close my account even after I moved my stuff out of the unit.

For outdoor vehicle storage: price on website lower than charged. No discount for first month as indicated on website. Spaces are very tight. Moving out vehicle elsewhere.

The process was easy, staff friendly, and cube was clean. Good to go!

Staff was friendly and explained the fee options thoroughly. Storage had easy access with a pin activated gate.

cleanliness and the staff are helpful

Ease to checking/moving in, never had any issues with the staff. Ease of payment

The day manager is super s west tho! And patient. The stars are for her

One in The Very Best Storages we've ever used. Clean, cool, secured ground floor units and an Excellent customer service Leasing Team!

Everyone here was super nice and very accommodating!

Cubesmart has good prices and great staff. I have always only had helpful and kind experiences with the staff.

Good staff with good people skills. Helpful and thorough.

Hasn't even been 6 months, rates that were already high went up but because it's month to month, you don't have a choice. Also, tons of black widow spiders in the units and now mice.

The whole process was easy/simple and the employees and a manger were very helpful!

Everyone was very friendly and helpful.

Mediocre

Good luck trying to get ahold of someone. Oh and their "smartrental" has LOTS of flaws. Would do 0 stars is possible.

Super friendly and helpful ??

Great deals, great managers, friendly and effective customer service.

I really don't appreciate the handicap????? parking area to be occupied by the workers.. 5 times I've gone to pay for my bills and the same truck is there. Please move that truck from ? area. Some of us need it.

I believe his name was John. Tall guy with a beard. He was beyond helpful and went out of his way for my brother and I. Appreciate you

John was very friendly and accommodating. The signup process was straightforward.

Excellent customer service. They quickly were able to find and reserve exactly what I needed.

The workers were very cheerful and helpful. The location was perfect for our family. The price was perfect.

Excellent service and employees!

Supposed to have rented a 5 x 10 but turned out to be 4 x 8. When I asked why, they replied "All units are approximate size" which is understandable, however 5 x 10 (50sq ft) vs 4x8 (32sq ft). Thats 36% smaller than advertised. Would not recommend. I will be moving my stuff out after the first month is up.

Esther and Aspen were so helpful and helped answer all my questions. I definitely will recommend this storage to my friends and family. Thank you again.

Esther and Aspen were so helpful and helped answer all of my questions, I definitely will recommend this storage to my friends and family. It’s clean and greatly managed .

Very helpful and experienced staff to assist you with all your storage needs. I would highly recommend this location. Clean units in variable sizes, easily accessible and honestly one of the best places i have used. Would come here again if i needed more storage

Dominic, the store manager, was so helpful I can't fully thank him enough. I called him in a panic last May as the movers will loading the van with my belongings during an unexpected move from another state. He took care of every thing, calmed my nerves, and did it with a smile (in his voice!) He was fantastic.

Great service.

I love this place! Aspen was such a professional, friendly woman. She that helped me get my storage unit quickly and answered all of my questions that I had.

The Guy remembered my name when ever I came in and was very nice! super awesome customer service. thanks for everything!

Everything was excellent, from customer service to cleanliness. The process of renting online with no contact can not get any easier, thanks.

Very nice and professional easy to get a unit.

My Experience dealing with the two managers of this location, Aspen and Dominique was Excellent. They both were super helpful, Kind, Respectful and Professional. Please Thank both on my behalf. Kind regards, Maggie Bermudez

Solid inbound/outbound customer processing. Professional asthestics. COVID proceedures complient and enforced. Contactless option available. Clean office spaces and storage. Reasonable pricing. Rock solid customer service with clean secure spaces. Dominic is a rare professional. (Location is on a busy/tight/ congested road.)

Dominic was very professional and got me in and out quick. Explained everything and I got my storage. Thank you for everything

I’ve never loved a storage place more! They truly have an eye out for your belongings. Management was great and so were the customer service agents. Covid procedures only made this place better. They were awesome. I had a unit from February through September. A++

The manager Dominic was incredibly helpful with my unique situation of trying to move in the move out and it just seemed like a whole big mess but he made the process unbelievable easy.

It’s a great facility with awesome staff! Dominic and Aspen are very personable and accommodating, always a pleasure working with the team in Fallbrook. Top notch service and very clean premises. Thanks guys!

Dominick has been a pleasure to work with.

Great customer service. Easy access.

Very helpful and aware of everything that goes on at the unit. Very happy with my rental experience

Very friendly staff made everything simple and convenient.

The costumer service was awesome

The top notch staff that always addressed my concerns quickly.

Great service, Dominic was very helpful, friendly, and patient answering my questions. Units clean, well maintained, very secure. Only complaint is it’s a small area to maneuver a large UHaul truck. Highly recommend!

Convenience to housing. Great communication. Smooth transition and alll online. Thank you

Dominic, the manager I spoke to, is very professional and helpful. He alerted me to fact some maintenance was being done at the entrance. He called me as soon as it was over so I access my new unit. He also followed up the very next day. Very impressed!

Excellent service by the representative I dealt with on the phone...

Very good place to store your stuff I have my own storage there myself and I'm very happy there so I would recommend it to anyone just go print your storage get rid of all that stuff you got laying around it'll be safe in there

Today Aspen provided excellent customer service to me. She made the process mindless, a little bit of info a quick email and I was at my unit putting stuff inside it. #customerservice #lostart #thankyouaspen

I would like to thank cubesmart in fallbrook for the outstanding job they have done for me and my family when we were in the toughest time when we had to move and had to store our belongings and as I arrived I met dominic and aspen they went beyond to help us feel that everything would be okay so after all this we finally got a new place and with all this i give cubesmart 10 stars and two thumbs up thank you guys for so much our family thanks you for showing us compassion and understanding in a situation that we had no hope thank you so much

I had a great customer service experience at this store when Aspen helped me with my rental. I recommend this location

Plenty of spaces to choose from

Very great customer service

Aspen was very helpful in helping us choose and get settled with a storage. The location is nice in that its in a quiet part of fallbrook so I'm confident that our belongings are safe.

Great customer service! Move in was extremely fast and easy.

While my family and i were in a tight spot with moving all our things the workers at this location we use went above and beyond for my family. Aspen (i believe i spelt it right) was amazing and help us out by going above and beyond everytime! Thanks guys

Aspen is super helpful. Thank you for everything.

Had to upgrade my storage unit and aspen was very helpful. My go to storage place!!

We just moved out after about a half year, and have nothing but good things to say. Clean property, friendly managers, and overall great experience.

Both managers are awesome!

Aspen was very helpful and straight forward. I would use this storage again thank you.

Very helpful and courteous staff member in Fallbrook Storage,

Aspen Burchard was very gracious and attentive during our visit to drop off our car.

Easy to get your stuff.

Aspen was wonderful.she is the nicest person in the business we have ever met. Dr. Mark Hoffman

Terrific staff. Clean. Good location near town. Safe storage facility conveniently located. The units do not have electricity in them but the prices are extremely competitive. Access is easy with most units accessible by driving right up to the front. Interior storage units cost less and the Halls to them are short so it may be the way to go if there storage unit is for long term storage

It's a good place too store your stuff but honestly they could use more staff every single time I go in , there's never any one inside . either their on break or just not in there . It's a very large inconvenience for someone who lives on a time crunch. Hard too get my bill paid on time when there hardly is anyone there... the people are great but it's such a bummer for me too continuously have to wait there for them or go there a bunch of times in a week just too catch someone there...

Our family has had a storage unit at this CubeSmart for almost 1 1/2 years. The facility is immaculate and location is safe! Dominic & Aspen were both very personable and friendly. There has only been one time throughout my stay where I had a problem, but one call is all it took and they quickly remedied my concern. Lastly, when my boys moved our things from our storage unit because we're moving out-of-state, they forgot to stop by the office afterwards to finalize everything. When I called, Dominic had already checked out our unit and allowed me to finalize everything via email. This would have been an over 2 hour drive for me. This act of kindness was a huge blessing to me. I absolutely recommend this CubeSmart. You will not be disappointed! Judy :)

My rates have now increased a total of 115% in Five years… Since CubeSmart is a corporation, there is no way to reason with them, they do not care about individuals, only the bottom line of making more and more money for their shareholders…and there’s really no avenue to complain or publicize frustrations about them…except here I start storing my things at the Fallbrook, CA CubeSmart location on April 20, 2018… My opening monthly rate for a 10x20 unit was $212/month… On 10-20-2018 rate increased to $235/month On 10-20-2019 rate increased to $274/month On 10-20-2020 rate increased to $300/month On 10-20-2021 rate increased to $347/month On 10-20-2022 rate increased to $386/month And I was just notified that coming up on 10-20-2023 my rate increased to $456/month Each year they increased my rate a little bit, but in past two years it’s gone up $109, which is 50% increase over my original rate 5 years ago… And they’ve done nothing to keep up the place…I’m getting bugs and mice in my storage unit, had to recently kill some baby mice in a little nest in some clothing of mine that fell to the floor in the back…and the outside is getting pretty run down…all the rate increases are indicative of just pure greed. They know people like me do not want to keep moving their stuff, so they know that we’ll put up with small increases, but this is too much… In a little over 5 years, CubeSmart has increase my rates by 115% !!! Five years ago in 2018, I was paying $2544/year for a 10x20 storage at CubeSmart…as of 2023, my rates have increased to $5472/year!! Not very smart, and dumb for me to have stayed this long Time to find a new place to store my stuff…this is robbery Namaste ~ Bodhi Smith

Aspen & Dominic was so much help to my last minute rental!! Thank you!!

I recommend this place highly! Dominic & aspen have been a great help. They will assist in any way possible. They made my experience here comfortable & easy!

I visited and the place was very clean and the staff were very professional I would highly recommend them! :)

I will recommend staff is very nice and helpful secure place

Great customer service!

Do not store valuables here I’m warning you. Went on a six month deployment, came back to missing two tv’s and two soundbars with subwoofers. They make you buy one of their locks. Of course there was no sign of someone breaking in, and of course they have a policy where they are not responsible for items”mysteriously dissapearing”. Paid basically 500 dollars to get robbed 600$ worth of electronics. Filed a complaint with the sheriffs department wouldn’t even show up because there was no signs of break in. Talked to the supposedly insurance company about filing a claim and basically was a dead end because they have the same policy about “mysteriously disappearing items” basically got robbed and there’s nothing I could do about it so I just gave up. I’m sure they have some way to get In your storage and look through your stuff if they know you are gonna be gone for a while.. if you want a safe place to store valuable things don’t take the chance and get a storage somewhere nicer don’t take the risk!

Safe and convenient

Called and spoke to Dominick. He was very polite and knowledgeable. Then later on met with him at the Fallbrook location. He was very helpful, showed me the place and he quickly got me what I needed. I recommend Dominick. Awesome customer service! Thank you!

oh yes if you want to store something somewhere and you want it to be safe that's the place to go believe me I had some of my stuff in there and actually I think I still have one of those yeah I'm sure I do but I just haven't went back but it is a good place to go and make sure all of your expensive stuff is taken care of

Can’t believe how easy and fast this whole process was. In no time I was set up with a storage locker, boat storage slot and Penske truck. Dominic our there in Fallbrook was finding excuses left and right to help me out. These guys are prompt, courteous, and is obviously always looking for more ways to improve customer satisfaction! Thanks Dominic!

Aspen was very helpful and very pleasant and I would recommend this place to anyone

I don’t know where to start, the GM Dominic Elliott over at CubeSmart self storage was a great help in helping me move. Great friendly service, he as also able to walk me through every step of the the the way. Thank Dominic!!

Good storage units

We walked in at the end of a long Friday, having just moved here under military orders. Luckily Dominic stayed open after the posted closing time to help us get a unit, and we were relieved to have such helpful service.

This is the second time I rent from CubeSmart in Fallbrook California. After all the stress moving in and out. Dominic who works there helped out my situation made it less stressful for me offered me water. It made my hole moving situation better. thank you Dominic

Excellent customer service and great follow through.

Dominic does an outstanding job. 5 stars

The staff was great. Only issue was they have a sign outside that says first month free but when they tried to apply that promotion into the computer it wouldn't honor it. I really needed a space because I waited till the last minute for my move. So I had to take it.. All in all it worked out. Would have been way better if they would have honored their signs promotion of first month free tho. ????????

They give you a good price to get you in, don't disclose all pertinent information, then raise the price once they see you're a reliable paying customer...

I have been a client of this storage facility for over a decade. I have found that the focus is toward the customer more so than the profit margin. I get a very safe and secure place to store my valuables. I get Super Service. I would call it bordering Epic due to Dom and his capas, that's capabilities! I really wouldn't consider any other place because they are at the top of the game! Oh and don't let me forget Aspen, she has the best personality! She's put up with me several times when I'm grumpy. She's also 6 months pregnant and still golden, smiling, happy and as always fantastic customer service!

It's a nice facility and the customer service was great, they really helped me out and answered any questions I had. Would definitely recommend.

Nice staff, storage unit was tall. The only hard part is that it's small and tight to make turns inside especially with uhaul/trucks.

Great customer service, especially when my Uhaul got cancelled at last minute and I was able to rent a Penske truck on the spot last minute from CubeSmart! Saved my day!

It is clean and well kept the staff was the best i would use them again i will tell all my friends and family members thanks cube smart

Very good place to be yes yes yes yes but I'll tell you I think it's very good

Great team thanks ,I. Back soon....

One of the rare remaining business that the good old phrases like " Customer is always right" or "Our Customers are #1" still hold. Both Front and store managers Aspen and Dominic are always available to answer your questions and are super helpful. The place itself is safe and clean conveniently located in center of Fallbrook a small town which is surrounded by many major cities like Temecula, Oceanside and more. I highly recommend this store for its great location and extremely helpful personnel to anyone in need of storage in San Diego and Southern Riverside counties.

Dominic was very helpful in making my move easier. Storing here at cube smart was a great experience and I highly recommend it if you’re needing a place to store

Aspen had amazing customer service ! She made everything so smooth and easy. :)

Cubesmart blatantly lies saying it's a law that you buy their insurance, and they don't bring it up until your movers are in their driveway ready to move you in and on the clock. Avoid this place. Brandon St Mini Storage is also in Fallbrook and honest.

Good place. quiet

Dominic Elliot provided outstanding customer service . He went above and beyond to make sure the process went good ! I appreciate your service and will definitely refer other.

This place is the best, this is my first time renting a storage and, I was very lucky to find CubeSmart, Aspen helped me with the process and in less than 10 minutes I had a place to put all my tools and, the best of all she gave me the first month free, thank you so much, I highly recommend this place.

Dominic and Aspen were great! They were really helpful and courteous. When moving all of my stuff into a storage unit filled up to quickly. They were on it to get me another one. Thanks so much!

Excelent experience with aspen always a pleasure doing business with her and dominic to excelent employees that go out of there way to make us feel welcome.

From our first phone call Aspen at CubeSmart , made my family feel comfortable and confident that were at the right place for professional service in regards to a storage facility , We want to Thankyou Aspen for your support and outstanding service in helping my family feel comfortable and confident in your company your kindness and professional service is very much appreciated your a awesome employee an we wanted to Thank CubeSmart for having such an awesome employee. Mr Mrs Cotton

Dominic was awesome!!!! I give him 5 STARS +!!! He was courteous and made me feel totally comfortable. He explained how the storage area worked, opened the door, and made sure my code worked correctly for when I start moving my things in. I highly recommend Cubesmart for your next storage needs. Thank you, Denise T

Ghetto and expensive. They can't even work with you on payment's

Great experience.... Super clean environment.... Dominic was great

Dominic and Aspen were extremely helpful with the whole rental process. I would highly recommend.

Nicole & Dominic were AWESOME!!! Extremely Professional & knowledgeable, they helped me through every detail at a difficult time for me! I would recommend them to anyone- Thank you!

Nice office staff, good pricing.

I want to say how wonderful my experience is at CubeSmart of Fallbrook. I have been going through a rough time in my life and there is two women that work there they're both named Jennifer. Both of them are very kind and understanding patient and forgiving. I noticed that there was no judgment of the situation that I was in. The to Jennifer's are very warm and both are very funny. The facility is very clean and well-kept they must have good maintenance personnel as well. If you're looking to store in a nice clean environment with a nice friendly staff this is the place to go

Both Jennifers went out of their way to get us a unit. Outstanding customer service!

I have NEVER been more impressed with a storage company in my life! When I say they treated me like "Family", that's an understatement..... during a difficult time in my life BOTH Jennifer's made me feel at ease, comforted, and were extremely professional. You cannot get ANY BETTER than these two women! Thank you Jennifer's - you are an asset to CubeSmart Storage! Thank you so much.

This is my second time utilizing Cubesmart because Jennifer is so awesome! I highly recommend the Fallbrook,Ca location. I felt safe leaving my stuff in a unit and have never had any problems. Thank you Jennifer for remembering me and taking care of everything so simply, thoroughly, professionally and with a smile. Blessings always in all ways!

Very easy, efficient and fast to get signed up.

Jen was amazing with helping me open a storage. Super informative and very helpful.

Absolutely wonderful staff. Jennifer Morris was very helpful and kind. Wish we had more people like her in this world. Make sure you keep her on staff. Will definitely being going back for any of my storage or rental needs.

Great experience and well organized.

We were very pleased with Jennifer's quick and easy access into a unit that would best meet our needs and budget!!!! Thanks again!!:))

Amazing fast and thorough service. Love these ladies.

Jennifer made the whole rental experience a breeze. Her can do attitude was much appreciated. Great service overall.

Jen M &Jen G are great managers . They make sure its a safe and secure place to rent a storage unit.

Jennifer Morris is the go to person . Very personable, professional. Explains everything. Just an asset to the company.

The place was really clean, if I had a complaint it was how hard it is to get in the driveway because of traffic patterns...

Staff there were great they treated me like family and that meant a lot.

The staff was most joyful and acommendating. We were greeted and treated in a professional manor and all went well. Both Jennifers, helped us to find what we need, the two times we need their help. Thanks, Guys. B. Wheeler

Yes, they WOW'd us!!! Jennifer and Jennifer were both so nice and helpful!!! They bent over backwards to make sure we were happy with our storage set up. They referred us to movers to help us. So we told our son and he rented 2 storage units!!! I wish everyone in the service industry treated their customers like they treated us!!!

Both women were wonderful, friendly, helpful and efficient. A great experience...

From the minute I spoke to the representative over the phone to make the reservation at the local site to store my belongings, I was treated with warmth, friendliness, concern and was asked just the right questions to estimate what my needs would be at a really great rate...Thank you so much for taking such good care of me ladies...you are great! Excellent customer service and signing up was simple and easy...A+

Jennifer was very helpful, she is very knowledgable. I would recommend this storage facility great customer service.

customer service wowww especially Jenifer Thanks

When you think about GREAT CUSTOMER SERVCE, Fallbrook Cube Smart is where you get it! Jennifer Morris is fantastic! She is great at her job, speedy, and very knowledgable. Not to leave our caring about all her customers! I would recommend this facility for your storage needs.

I just wanted to say. I was in there the other day. The 2 ladies are amazing!!! When you talk about great customer service, you are talking about them. I had lots of questions and they said they have lots of answers.LOL. Thank You.. Jennifers' you are the best....

After a long hard move it was such a relief to have such a positive experience at CubeSmart. I arranged for a storage unit while we were still in Illinois and Jennifer was very efficient in helping me out and also arranging to drop off my rental truck and trailer. When I arrived Jennifer was very helpful in getting through the paperwork and getting squared away in my storage unit. The facilities at CubeSmart were nice, clean and accessible but what really set this experience apart was the excellent customer service