Great customer service ! Sirous was amazing and i felt taken care of ! Highly recommend CubeSmart services!

The help was polite and made the process of getting set up very easy.

Great choice for personal storage - best price, best size, great service. Super excited to have a unit in LA with before and after access hours outside of normal business hours! The office and units are clean and spacious. Overall, wonderful experience. I pre-reserved, they had my unit ready for me and let me look at it before being locked in. The person working the sign up and check in made sure I was clear on payments, unit location, how to use the codes & access. He was even able to balance my new sign up with helping other customers with questions, leaving no one feeling untended to. It was very kind that he made sure my code worked on the elevator before sending me on my way.

Best storage centre in west LA, and sirous was the best at costumer service

Friendly customer service, super clean facility

Very helpful first day tour to give me the overview easily accessible clean and pleasant good location

The service was great. The area was okay outside of that I really can't say we have had it very long at all

Elevator is broken. Workers didn't really have good customer service asking us to wait after waiting for so long while they were on break. They didn't even have the courtesy to have a sign on the elevator!!

Very clean facility with well-thought out layout of storage units plus spaces to store cars (with optional covered or open spaces). Professional, thorough and organized on-site office service. Good security systems in place with 24-hour camera surveillance and access code entry systems for customers 7-days a week including holidays.

(Translated by Google) The very friendly staff helped me at all times (Original) El personal muy amable me ayudaron en todo momento

Sirous the GM saved my life tonight. He went way above expectations. I thank him for everything

Sirus at the front desk is so thorough, considerate, helpful and kind for my move-in yesterday just before Thanksgiving. I plan to be here a few months and expect everything will be safe and sound. Wonderful service and first impression. Will update!

Easy fast move in, great helpful employees, very well designed facility and very clean. Wonderful experience!

Extremely helpful and professional! Safe and clean storage, highly recommend!

What a great place security is awesome. High tech and all. Moat of all the ppl that work here are fantastic.

For many years, my wife maintained a storage space at CubeSmart on Olympic Blvd. in Los Angeles. After her death, my son and I visited her storage space and discovered it had been broken into, ransacked and many of her possessions stolen. We cleared out what remained as quickly as we could.

Very clean and well managed storage facility.

I worked with Brandon, whom was efficient, courteous & exemplified excellent customer service each occasion.

(Translated by Google) Large, spacious, clean building, the staff quickly accepted the package, no problems, recommended?? (Original) ???????, ?????????? ?????? ??????, ?????????? ?????? ??????? ??????? ??????? ?? ???????? ???????????????

CubeSmart has amazing customer service. Maggie is a dream! Friendly, efficient and warm! Space is pristine. So happy I switched!

I was greeted by Maggie at the front desk who made setting up the accounts easy and was kind enough to show me through the storage unit itself and how everything within the facility worked. I appreciated her take me through the hours and especially appreciated access to the carts at a central location.

Very helpful five stars

Great service. Employees here are the best! Facility is clean.

Quick, easy, contactless move in at a decent price ??

Brandon he is such a humble man and very kind he help me fast very well. Thank you

Exceptional customer service. Easy access and really good maintained units.

I was satisfied with the whole process

Michelle was really helpful and kind!

Brandon at Cubesmart is wonderful. He's always helpful and pleasant to work with. Please give him a raise.

This place is clean, convenient, very secure. Brandon Is extremely knowledgeable and very helpful!

Very easy to get set up

Very knowledgeable and thorough! Michelle graciously walked us to our storage unit and let us see it! She told us what all would be expected. Very kind and made us feel we were totally in the right hands! I am looking forward to having moved all of our belongings out of our car so it is a lot more roomier. And they have great deals, was what drew us in here! I feel I made the right decision, Yay!! If you need your important possessions taken care of, try them! From the first moment, I knew it would be a great experience and I was right!!

Michelle was very professional and helpful!

I recently reserved a Unit here. The place is really nice and clean. I like that CubeSmart has the option to fill out the paperwork Via internet before check in. It made the check in process very quick. Michelle was very friendly and helpful during the check in process

Brandon and Michelle were so helpful today when we went to our storage place. CubeSmart is really well constructed. It’s clean, organized, and welcoming. Thanks for providing such a great place to store our stuff.

Place is great! Michelle was super helpful and friendly!

Michelle was very great! She was very helpful and got me all setup

Been using cubesmart for awhile now. My company chose this facility and checking in has been smooth. Brandon is the man! He’s very kind and helpful. Great experience.

the staff is so kinda and helpful! the units are in great shape as well

Michelle was very helpful and knowledgeable. Would use again

Horrible and appalling experience today. My storage unit was breached at least TWICE in 6 months. First time within the first 16 hours of my move-in and the second time this week while visiting LA after 6 months. I also found four extra boxes in my unit that are NOT even mine - someone has been using it as their storage as well! If I had enough time, I would've moved out after the fist incident, but had to leave the same night out of town - poor timing there. The locks that I purchased from CubeSmart are useless - someone easily opened them up. The staff there doesn't really care and does not know how to deal with the issue - have just said to deal with the insurance. Have been trying to call the district manager, but unsuccessful to reach him. Have no choice left but let others know now here. I do NOT recommend this storage to anyone. Moving out asap.

The facility in West LA is wonderful! Maggie there respond time via email is nice and love the customer service I get there. I will highly recommend this facility.

Awesome staff especially michelle, easy move in and out no hassle highly recommend.

I would like to personally compliment Maggie for her amazing customer service skills. She has been nothing short of fantastic every time I am assisted by her. Her professionalism is simply exquisite. Maggie has been so thorough in all of her explanations when it comes to all matters. Also, she has such patience and really listens to the client when they are speaking. She definitely has a mastery knowledge of her job role and that makes everything seamless for the client. Maggie is extremely detail oriented in her work. She not only answered every question we posed to her, but she answered them all thoroughly. Furthermore, Maggie always follows up when she says she will and in doing so there is extreme peace of mind for the customer. With everything that is going on in the world right now, it is nice to know that CubeSmart has such a wonderful employee like Maggie, who is taking care of her clients in the best way possible.

Been storing for a few years here and the facilities are clean and safe. Most importantly, Michelle working in the office was extremely helpful and pleasant. Moving is a stressful time and she made it a much more positive experience. She deserves her own store because she actually cares.

Staff was super friendly and helpful, very quick and easy!!

Reception was very helpful and engaging. Clean units and we got a little goodie bag !!

First time renting a storage unit, and wow BEST customer service experience! Michelle was super sweet and helped me find the best unit for my needs, I need a short-term storage (less than 30 days) the price is also cheaper vs renting for multiple months. This removed some of the stress from having to move multiple times this year Highly recommend!!

Great space! Awesome service from Michelle G!

Amazing service from Michelle G; very clean place

Michelle was very helpful and the process of getting a storage unit was so easy! I'm a college student and was super stressed about finding a space to store my things, but she made the process so much better. Definitely recommend for anyone looking to store here.

Maggie was great !!!

Great experience would recommend. Michelle was incredibly helpful!

Very grateful for the staff here and cannot ask for a better storage location. Brandon always locates my packages and recently my door was off balance and Michelle knew exactly how to get it back on track so I could access to my unit. A superior storage option

Brandon de Leon helped us set up a short-term storage situation and he was efficient, responsive, & helpful. 5 stars!

The staff here are great! Michelle was an absolute professional. I moved from Public Storage to Cube and don’t regret it for a minute! Excellent location, reasonable rates, safe and secure.

Staff are friendly and helpful.

Everything was easy and relatively affordable.

Many people aren't aware that seizure of your property begins here a few days after rent is due. Your access code is blocked so that you can't reach your unit.

Brandon had always been so incredible! I come in at least twice a week and he is always so helpful and accommodating. He always is so kind and I appreciate everything he does for CubeSmart since it helps me! Update: Michelle was so helpful and kind in helping me get an additional unit. She is constantly here and always helping me on a weekly basis! She is awesome!

It was easy to access my vehicle, it was clean and well lit. It was convenient, I enjoyed using the online application to make monthly payments.

Chris called and I just appreciated the warm welcome he gave us to their facility and offered any additional information that they needed.

Claims to be climate controlled. Albeit, they are not. Does not communicate with customers.

The facility is easy to access, clean, and secure. But most of all the staff is incredibly helpful and kind. They answered all my questions and even showed me multiple units to find one I was comfortable with. Thanks Sindy!

I think they have a staffing issue he said an appointment for me I waited an hour and a half no one showed up they never offered to fix it oh well

I highly recommend Cubesmart! When moving across the country the team accepted my packages and placed them safely in my storage unit so they were ready when arrived. Ting, the manager, was AMAZING and helped us out with all of our questions. Love Cubesmart.

Competitive pricing, right in the middle of West LA, prompt and professional customer service. Easy access for moving trucks as well as personal car, AC, available moving carts and dollies. I didn't close my storage space properly and the manager alerted me to it by phone. Well monitored.

Wonderful experience with CubeSmart, clean and excellent customer service. A special thank you to Ting from your office at the Olympic location that made our move out our seamless and easy. Would definitely recommend to others.

The location was convenient and the storage space was easy to find

Ting’s management of this particular location is what made the difference for me. He was always professional and mindful, a winning combination in anyone’s book. I hope he’s appreciated as much as I appreciate him.

This is a good place to store things and when you want help they are not there to help out etc then I had multiple bad experience then I am trying to store things and such then ask for help then not there for help then you go back then find everything else gone when it becomes a real problem

So far so good! I love the security system here. These are a bit pricy, but the units are climate controlled. I had no issues moving in. It was a fast painless move.

Fantastic experience! I had several questions throughout the couple weeks leading up to my booking and was always able to speak to the store manager! On the day the movers came with all my gear, the manager was extremely accommodating and allowed me to switch to a bigger unit, which I desperately needed! The facility is clean and easily accessible. Definitely recommend!

Ting and Cristopher are stellar when it comes to customer service. They both took the time to explain how it all works and made it crystal clear. They also walked me around the facility and explained how the gates, elevators, hours and loaner carts work. They answered all of my questions and addressed all of my concerns. They were very accommodating to what I needed in such short notice too. They keep the facility clean and running smoothly. The units are never hot or muggy. I must have checked out 5 other places but decided to go with them because the prices were fair, units were very clean, they have a safe environment and great customer service.

Immaculately clean and well-managed. Ting, Corey and Cristopher went above and beyond in their services, ensuring my needs were met and that I was up to speed with any policy changes or notifications, as needed. They are easy to work with. Access to the facility and to management was simple and efficient. I will rent here again.

I can't lie and say took my friend here the other day to meet up with the Police to get report for the claim for Robbery that took place with a few units on a above ground floor at this place.

Good stoage units, clean place, reasonable elevators, good parking, best of all great access hours

Very unprofessional after CubeSmart took over. They often indicate that they don’t really care about me or my business. Definitely not 5 star.

Excellent experience at CubeSmart on Olympic in West LA. Ting, the GM, was exceptionally helpful and efficient from Day 1 in getting us set up and moved in a few weeks later. The facility is clean, safe and comfortable. Everything worked well, the elevators, access to carts, etc. We're now able to move our stuff out, but I would definitely use this facility again (particularly if Ting is still there!), and recommend it to friends and others in need of storage space.

Stellar customer service! Knowledgable, caring, understanding, & helpful managers «Ting & Corey» They provide an Above & beyond customer service experience!! 1 of 2 Elevators is always on the fritz and I wish Upper Management would assess that for an optimal and easier usage by customers. Bathroom and Main Storage Facility always super clean! The entire facility ((cameras, locked gates)) has a very safe feeling when office closed but storage open to customers.

Clean facility. Great customer service, Ting was very nice and helpful.

I just had the best experience renting my storage unit. Everything was so easy and guy name Ting was amazing and very welcoming and very friendly. He explain me everything and everything was done in 10 minutes. I recommend this storage unit to everyone and everything was so professional.

The other day I came into this facility, after doing some shopping around. Other facilities seemed sub-par compared to this one. The manager Corey was very quick to help me and after showing me some units, I decided this was the place! He was so customer service oriented and really went the extra mile to make the rental process simple and efficient. I will definitely be recommending this CubeSmart to friends and making sure they ask for Corey! I couldn't be happier with my decision. Thank you again!

Great facility! Clean units, helpful staff and reasonable prices. I used to have a storage unit before CubeSmart took over ownership of this facility and it has improved exponentially.

I always have the most pleasant experience with the Store manager Ting. He has such a wonderful personality and always willing to help me thr best he can with any of my questions and inquiries. Love this storage and been with them consecutively for 10 years.

Professional and courteous, Ting meticulously accommodated my reservation request timely. High marks for CubeSmart on Olympic Boulevard

The staff as always helpful and available wether in person or through phone or email. The facilities were always clean and tidy. I couldn't ask for more.

Friendly service. Clean facility and access to flatbeds after office hours.

The office staff was excellent - very easy to contact and very helpful. I also felt that my things were safely stored, which gave me peace of mind.

Ting is the best !!! I will highly recommend this store for rent

I am really pleased with my decision to store my most important possessions with Cube Smart. Great customer service Ting!

Great storage, would recommend.

Incredible customer service truly top of the line. They helped me with an atypical situation and made it seem like they've done it a thousand times. Communication whether is via email phone call or message was a 12 out of 10. By the way my entire rental from obtaining the unit, items being delivered inside the unit, removed from, closed out was all remote as I am also on the East coast. They did not miss a beat.

Ting was AWESOME! He made my experience wonderful at Cube Storage. He was very informative and knew exactly how to assist me!!! Everyone ask for Ting when you come in!!!!!

Great staff. Clean facility. Security. Accessibility.

Great customer service, quick and easy process

Excellent customer service. Easy access to unit. Plenty of parking. Clean facility

Easy instructions, competitive pricing, very cl

The manager Ting is extremely helpful and accommodating. He made the process of a difficult move run very smoothly. CubeSmart is clean and secure.

Very helpful and polite as well as fast service ??

The staff was always very helpful. Tha place is kept very clean and it is safe.

Had a good experience when signing up

Great service, they took care of us from our reservation to follow ups. It's straightforward and the location is central.

Both gentlemen were very cordial and accommodating. Great customer service.

Great facility. Very safe, Extremely clean, air-conditioned. The staff is knowledgeable and helpful. Glad the West Los Angeles location is so close to me. Great storage spaces.

Great place and reasonable prices.

Easy move in with Cory. Great service after movers possibly broke my digital keyboard; they allowed me to set it up completely in their office to ensure it worked and were really cooperative with the whole process making sure everything went smoothly from their side. And a great deal for climate-controlled storage on the west side!!

It's nice and cool people

I had an amazing experience with Ting at Cubesmart. He made the process easy from start to finish. He was polite, professional and flexible. I’m so glad I got to work with Ting!

Ting was so helpful and professional. He made this experience lovely !

Ting helped me so much with my move-in. I spoke to him on the phone and he answered every question I had and when I got to the unit, it took less than 5 minutes to get me all signed up. Thank you so much for your amazing customer service Ting!

The staff in the front office are very helpful. We have many packages delivered here daily which are received by the front desk and we’ve never had an issue with anything going missing. It’s clean and I’m very satisfied with my storage needs.

The store manager Ting was very helpful! They helped coordinate a successful contact free move in and move out. The facility itself is secure and very well kept. Prices are reasonable, the best I was able to find in the area. Overall it was a very pleasant experience and made a stressful move that much easier. Can't recommend this place enough!

Clean, upscale storage facility run by excellent and courteous staff. The customer service and care far outshine larger competitors. Corey clearly cares about his job - he was thorough, professional and personable. Highly recommend!

Walking into the office here at cubesmart was different than any other facility I have been to. I was immediately greeted by Corey the store manager who was friendly, helpful and knowledgeable. The process was quick easy and i'm happy with my decision to rent here. I recommend this facility 10/10

Ting was a wonderful ambassador for Cube Smart. Checking in was a breeze, and he explained contract well.

This has been the most professional, seemles, and streamlined experience I have had with any company. The professionals at CubeSmart; Ting, Jorge, and Corey treated me with great care from the first time I made contact by phone. Their dedication to customer care offers a high level of confidence, and peace of mind. I would without reservation recommend this facility and its representatives highly for first rate service, and attentive consideration.

I had such a great experience at this facility. It was so clean and tidy and such a pleasure to be in. The associate Corey was disinfecting everything when I came in and was so friendly and courteous. I will definitely be recommending this facility to friends and family for storage needs!

Great space, very clean, people are always helpful to me whenever I need. American owned, great ambiance to store all my precious things. Climate controlled with fire sprinklers overhead. I highly recommend this place. Open 6-10 and no homeless around.

(Translated by Google) Excellent Service, very friendly... (Original) Excelente Servicio, muy amables...

A storage unit containing the last of my late father's possessions was broken into here and robbed of numerous valuable and sentimental items. After paying >$500/month for a supposedly "secure" facility, these people won't even return my calls to arrange a refund for the month during which they allowed this break-in and did not provide the security for which we paid.

I had been there for 5 1/2 years when self storage one was the owner. It's a difference between night and day. Cubesmart is the most unprofessional business I have ever seen. During the summer months the air conditioning is turned down. The restrooms are locked after 6pm. I would normally go before 8pm to work on files and there is no place to wash your hands.What if you would like to use the restroom? There is a fee if you go on cubesmart website to make a payment. There is also a fer if you were to call the office to make a payment. One evening not long ago I waited for 10 min for the elevator, when I realized both were broken. Why not have a sign saying that both were broken. I could say more. But I hope you get the point. They appear to be very cheap as they try to nickle & dime you.

Have used the facility for several years and found the staff and service always very friendly and helpful and professionally run. The place is very clean, well lighted and feels very safe at anytime of the day! I highly recommend it, especially for someone who has never used a storage facility before.

Really appreciated my time today with Corey, Bill and Ting. I had many questions and they had all the answers and were very personable. The office was clean and smelled very good. I would recommend this particular Cube Smart to mt friends!

Excellent customer service. Convenient storage location.

Im very happy with this place. Awesome service and clean storage. Thank you mucho!!!

Great, secure building with a very friendly, helpful staff.

Very positive experiece!!!!! Jorge very efficient, in assigning my space. Compared to Public Storage, the difference was striking , I am moving a small storage space at Public Storage here(in addition to the space I already have here) because of the service and layout of the facility Your Physical set up as far as egress and exit was also much easier to use

Nightmare! Zero customer service. The rudest manager. It was so much nicer when it was privately owned. Do not waste your money at this location.

Very Clean Place

HIGHLY RECOMMEND!!! I was moving back to LA from New York City and Ting and his team were so accommodating! I shipped multiple packages to the unit and without any issues they stored all of them for me. Ting’s response time was extremely fast which made things that much easier! The building is extremely secure and there are plenty of flat bed rolling carts to use!

Very Personable Staff. Facilities are clean and well maintained.

Great Service! Sarai ( manager) was very friendly and explained everything in detail, she took her time and did not rush us out to make sure we understood everything. Great customer service ! I would recommend Cubesmart to everyone who needs a self storage place! Thank you!

The best access hours you can find if you have a busy schedule (6AM - 10 PM). It’s also very safe/secure and air conditioned. It’s definitely on the pricey side.

The staff here are great, they respond to concerns quickly and compassionately and are willing to work with you if you're having difficulties. The units themselves are spacious, well lit and secure. The location is convenient to the neighborhood and easy to get into, even when traffic is bad in the afternoon. Altogether a perfect storage experience.

Ting and Jorge are so nice and helpful! The facility is so clean. Ting has been a great help to me since I first rented here.... the best experience I’ve ever had at a storage facility!! Thank you!

Jorge and Ting are amazing and have wonderful customer service. We moved across the country and had our boxes placed into our storage unit, neatly and in excellent condition. The faculty is secure, clean and both of them are always happy to help out whenever needed. We wouldn’t choose any other facility in the area because the group at CubeSmart are the best!

I am using this storage for work. Ting helped me so much and is so on top of being helpful and kind in any way. I was waiting all day for a shipment to arrive and Ting said he would call me when it arrived. It arrived at 6 o'clock, and Ting called like he said he would , when they were closed. I didn't want them to be locked in the office, so despite it being the end of the day, Ting said he would bring all my very heavy boxes to my unit so I could have them early in the morning. Awesome experience, awesome establishment.

Very clean storage

Staff is professional and friendly. Facilities are clean and well kept. Highly recommend.

Helpful and friendly staff during my move out! if you need extra storage, this is a great place!

Customer service was excellent! Audrey was very knowledgeable and personable. Kylie was also very sweet and inviting. My belongings are in good hands there!

Facilities are very clean and well maintained. The staff is cool and professional, but sometimes they have one girl working alone!

This location has moved from self storage i believe two months ago , the new employees have some tough shoes to fill but they are all very professional. The facility is still very well maintained, 4 stars for the high rates .

Hard working staff and great service!

The high ratings you see are for SELF STORAGE ONE - but Cube Smart just bought it in mid-October 2018, and Cube Smart is horrible. The place is now filthy, for a while they turned off the air conditioning so even though you pay for an air conditioned unit there was no air conditioning. They don't even email you the monthly bill - now you have to call for it, how stupid is that. Cube Smart leaves one of the gates broken so anyone can get onto the property - again, you are paying for a locked property but the broken gate means unlocked. The previous employees of Self Storage One deserved five stars all the time - but Cube Smart gets zero stars (unfortunately this review system makes you choose at least one star). THere's one guy that answers the phone now and he seems uneducated, rude, and just plain ignorant. He keeps crying that they just bought the place so they haven't set up the email system. Give....me....a....break. If they paid millions for the place, they can afford a tech guy/girl to set up the email. Honestly, I will probably move to another storage place -- after three years so happy with Self Storage One -- because Cube Smart is a FAIL in every way - don't take care of the property, it's unsafe with broken gates, employee is rude and ignorant, they haven't even figured out how to email customers a bill (like the previous company ALWAYS did). Stay away from Cube Smart - go anywhere else.

Rented space for 2.5 years. This place (*when business was known as A1 Storage*) is GREAT! Made changes in budget, so I moved everything out; BUT the quality of storage was worth my time there. Great security (limiting access hours; don't get locked in!), climate-controlled space (yeah, stored "ole skool" VHS tapes -- my stuff's in perfect shape!), cleanliness (seriously, their bathroom sink sparkles like new -- maybe it is, LOL), fun music piped in whenever I was burrowing through my things, and conscientiousness of staff: manager Isela, asst. mgr Sonia, and Robert. Always helpful, courteous, and willing to work with you. If it didn't cost to rent, I'd keep stuff there way longer. LOL. Thanks, Team, for taking great care of my stuff! Blessings! =)

Great place really clean facility with ac. Very helpful friendly staff. And the prices are fair for what you get

Excellent customer service! They accept packages too :)

Wonderful people and location.

Excellent service

Super helpful and easy! Thank you!

Self Storage 1 is hands down the best storage space with the best staff on the westside! We shopped around at all the different storage units in the area and Self Storage 1 was the cleanest and best lit with the most open and available parking. The staff is exceptionally helpful and attentive. Isela is very thorough and kind and made the stressful moving process so much easier and smoother. Thank you Isela, Sonia, and Robert for all your assistance! If you need some extra space to store your stuff, I highly recommend Self Storage 1!

While the facility is convenient and well maintained, the most outstanding aspect is the friendly and helpful staff. Isela and Sonia are the best.

Great service, clean and lovely facility. We have been here for years and it is the best.

Great service ... Client for many years ... Very helpful even when needs change ...I highly recommend ...

Very clean, very friendly staff, great experience! After seeing 4 others in the area, definitely recommend.

Isela was great showing us a great unit.

Very helpful and clean !!!

Clean place with convenient gate hours

Quick and convenient, Isela read all the policies and had me fill in every paper work within less than 10 mins. Thanks for the quick process.

Great location best personnel Fantastic place!!!

Great place, very clean and safe, plus the staff is wonderful they provide the best customer service.

Simple and easy!

Sonya was so helpful!! She clearly explained the whole process and made everything quick and easy.

I gave 5 stars because of the excellent staff, friendly and most helpful, clean premises. And ease of move in. Sonia took care of business in a timely manner. So I got a space, had the movers fill it up and I was gone. So easy.

We enjoyed Sonia's professionalism and readiness to serve and her great smile.

LOVE this place! Great storage, great rates and great people - thank you!! :)

A little pricey, but very secure and spacious. Currently not 24hr access; I’d love to access after 9pm.

Smooth process to set up an account. Very clean and secure building

If the price was a great as the service, it would be 5 stars. Always accessable, insanly clean and amazingly friendly employees, I just wish the prices did not increase so much annually.

Just arranged to rent a space here. Incredible support and explanation. Sonia and Wendy are terrific! Highly recommend.

If you’re looking for a storage unit, look no further. My son recently put his belongings in storage here. The staff is professional, knowledgeable, and respectful. The area is clean and well lit. This is an awesome pubic storage business.

Easy rental, Robert was very helpful.

Great service made it an easy move

Easy and friendly onboarding process - the team are true professionals! Very clean facility and easy to navigate. Definitely recommend!

Couldn’t have been better

First time using a storage facility, Robert made it as easy as possible. Bonus feature: they even throw in a moving truck, coffee and candy.

Staff is very friendly and helpful. Location is clean, well kept and easily accessible. Will recommend this to all my friends!

Excellent experience! So friendly and helpful, clean units easy access. 10/10 would ABSOLUTELY recommend. Thanks!

Wonderful service, clean and safe facility. Very nice employees.

Helpful, friendly and honest business and staff! Very clean and organized! Worked with me to ensure billing and delivery of items worked out seamlessly!!

Awesome quick and friendly service. Climate controlled units nice and clean.

I agree with the 5-star reviews this Self Storage receives! They deserve it. The staff is efficient and knowledgeable. Security is excellent; there's screens that view the entire building; The entire process was concluded in less than an hour, including a tour of the facility and unit; and precise explanation of how access the elevators.

Unfortunately we had to move our stuff out because we moved to far and the location wasn't convenient but for the 2 years I was with them they were the most helpful, clean and worth every experience. Especially Sonia! Thanks!

Very friendly service. The storage rooms are clean and heavily secured.

I recently rented a storage unit at this location and am very satisfied with the customer service and facility. The pricing/contract is straightforward and competitive. The staff (I dealt with Sonya and Robert) were very helpful. Since I live close by, I was able to use their free moving truck to haul things over which saved a lot of time and additional cost. Would definitely recommend this business.

Clean space, excellent customer service, great promo deal, easy move-in. Thanks Sonia! Update: 5 months later. Moving out today. Had a great experience. Excellent staff... very knowledgeable, and personable. Thanks guys!

This is Greedy company that raised my rent a substantial amount after only 6 months .

I am back! Second time. Great facility, great staff and easy access!

This place is amazing . Sonia helped me choose a storage that fitted my needs perfectly. Place is awesome brand new and super clean. I checked several other locations nearby but they did not measure up to self storage for quality of service , price and cleanliness . A True 5 star rating . Super lucky I found this place when I went to bed bath and beyond a few days previous to booking .

Very helpful

The staff was courteous and helpful

Most pleasant self storage experience ever.

Nice promos friendly staff

First time renter loves cleanliness of facility, free truck use, good rental price and, most of all, personable, helpful, patient and efficient store manager Isela!

Fast and friendly felt very comfortable. The staff explained all details clearly. Facility is very clean. Love it.

I came to this facility seeking a storage unit for work and received stellar service. Sonia walked me through the process and gave me a detailed tour of the facility and unit. I highly recommend Self Storage 1 in West LA to anyone seeking friendly, reliable and thorough customer service! Everyone is knowledgeable and courteous at Self Storage 1.

Very Friendly Staff! Clean place and easy access to my storage unit!

Great!

Clean safe and helpful

Staff are super helpful and friendly!

Sonia is the BOMB!! Great customer service and very clean location. I am very pleased to have found Self Storage 1 in West LA.

Friendly staff, clean facility, good security, great rates.

I was welcomed into a happy peaceful vibe at the west LA location. Sonia was a pleasure and was quickly able to give me the keys and a quick tour of the facilities. I left feeling ready to tackle the move and happy with the convenience of the storage facility overall. 5 stars easy.

Great customer service. Cleanest facility I have ever stored anything in before.

Great experience with my first day at Self Storage. Robert and staff were very nice and helpful! Facility is clean and safe as well! Looking forward to the full experience.

Premium service, good people.

I love Self Storage 1 very neat and organized!

Clean, efficient, nice staff, free coffee!

Great move-in experience! Convenient location. Very secure and clean facilities. Awesome staff. Sonia was great with helping us with our unit!

Amazing facility ! We got everything we hoped for !

Super great! Very modern and easy.

I moved in after signing up for an online special. I was hesitant, believing the online deal to be possibly fake. When I met Sonia, the Assistant Manager, at Self Storage, ALL of my hesitations were relieved. Sonia thoroughly explained to online specials. She explained the property policies as far as hours, visitors, moving truck, etc. in a super clear and approachable manner. She was also really helpful with my needing to purchase a moving blanket and lock for my unit. Sonia and her team have been a Godsend and I would recommend them and Self Storage 1 to anyone!

Super helpful and nice!! Great promotions and open later than other facilities. Isela is super helpful.

Isella was very accommodating. We arrived 15 minutes before closing and she still gave us top rate service and attention. The facility is also very clean and the spaces easy to access.

If you business needs to warehouse inventory off site, this is the place. Clean and secure, with secure access. Fully gated. And Sonia is a dream. Professional.

This is by far the best experience using a public storage, and we have used a few. Excellent, excellent service from Sonia. She is the best! The facility is very clean with bright lightning. Very easy access. Feels very secure in the neighborhood. You don’t want to go anywhere else! Thank you again Sonia!

Very easy to find. Location is very nice. Easy to drive in parking was easy for a big truck . staff was very helpful and kind. Great customer service skills and guided me along my Moving processes

I would highly recommend Self Storage 1. My experience was great. The facilities are very clean and well maintained. The staff is accommodating and professional. Maybe pricier than other storage companies but definitely worth it.

I have had a GREAT experience here. Everybody is so helpful especially Sonia and Robert . Thank you

Clean and great service

Friendly service, ample moving supplies available and a new, secure and climate controlled building.