Great people here really helpful. Found the perfect storage for my needs

very friendly and very fast attention

Great people.. very helpful

Customer Service was excellent!

Helpful staff, always willing to work with me. Very respectful and courteous

Very friendly and efficient.

The property was always clean and there were no challenges reaching the personnel at the Aurora 4th Avenue Site. They were also people friendly.

On-site manager Amanda is super helpful and kind!

They kept increasing the rent, for a 10 by 10 it started at $129 and by the time I left it was $197. When a new customer was still paying the $129.

The person that helped me was very helpful and kind

Affordable and convenient with easy access.

Such amazing staff!! Thanks to Amanda for showing me the storages available and helping me find the correct one for me!

They'll keep raising your monthly rate...

Great experience, friendly people!

The process was speedy and no non sense :)

Left public storage after less than a month for this place and couldn't be happier with my decision

My stay was very good, I was there for about 6 months and I never had any problem. yes I recommend it.

Accommodating!! We needed storage last minute!

Really nice and clean! Close to where I live.

Everybody has been so friendly and helpful. The units I rented were clean. The price was a little lower than other units I priced in the area. I would recommend them to family and friends.

Logan was very helpful and a good listener.

This place is spot on. Clean units and easy to get to by elevator. They supply the hand carts to move your belongings. The staff is top notch. Very good experience.

Always helpful and respectful. This is my second time I rent a unit from them.

Weather controlled area has mice. And there is a lot of unwanted traffic due to some moving companies always blocking the space. Now even blocking Access to the elevators.

Dan's service was professional and welcoming. Got me in and out quickly.

I was able to get what I need because I wanted a different storage and once I told them they made it happen with even a cheaper price

Location and friendly staff

Awesome

Super helpful friendly staff. Very accommodating. I was able to get set up n short notice.

The front desk was nice and space was clean.

Customer service was nice and friendly

They continually keep raising the monthly storage fees. It's ridiculous the amount it has escalated to. I started at $75 and now for the exact same unit, I pay $120. Never received referral bonuses for 2 people I sent their way. Do not have 24 hour access.

The accommodation for the last 6 years was great and staff

Easy and convenient. The easiest part of my move!

It's a clean environment with lighting. I'm located inside on the 2nd floor building with 3 flat carts to use & an elevator, no stairs. Gate enclosed & only opens when you enter your pass code & you'll need to put your pass code into the meter upon leaving, the gate will not open without either pass code.

The crew is great and make everything easier

Owners were super awesome working with us when my wife and I were in a pinch. They allowed us to stay after hours to get our job done!

I just had a very pleasant experience with Amanda, she was very knowledgeable and helpful

The manager was so kind and helpful. It was a lovely interaction and he got me into my unit quickly. He even gave my friends a ride on his golf cart to get over the unit! I would definitely recommend this location.

Great place to keep things.

Great customer service. Daniel went above and beyond with all of our Storage needs. We'll continue to do business with CubeSmart. Thank you.

Everybody was very nice and helpful.

I have been a good paying customer for over 4 years. And they have slowly added to my monthly payment. I am paying almost 200 dollars a month for a not very big unit. And at a less than a month behind, due to medical issues and surgeries, this place would not work with me and I had to pay 400 dollars to be out of a delinquent account. I will be moving my things out at the price of 55 dollars per month without fees changing or going up elsewhere for the same size unit. No one is hardly in this office to talk to anyone and good luck trying to leave a message.

We really liked this facility, but the price increased by $10 or more every couple of months.

After hours of searching online " for the best deal" ..lol ..I landed on CubeSmart Storage ...and Daniel made my choice the right one by being super helpful and really nice! Sometimes its so ridiculous what we do just to save a couple bucks, but I feel like this storage place goes above and beyond for their customers! Highly recommend this place!!

hey're always willing to help.And friendly I have been with cube smart since 2004

I just loved you guys... Im very sad to be leaving you.

The manager, Daniel, was extremely helpful in meeting my needs. I was in a unique situation needing a moving company to come pick up my belongings in the unit at CubeSmart while I was out of state. He helped facilitate the entire process for me while being responsive, professional and efficient. I would highly recommend this facility for your storage needs.

Good storage units miss the Old personal workers

A very clean facility and customer service were on point!

Friendly ansd organized staff

Management was super helpful and always understanding!!

I've been with them for 3 years and recommend their storage facility to any one looking for a clean, wholesome storage experience!

(Translated by Google) Very expensive (Original) Muy caro

I truly appreciated the large temperature controlled unit. I was also glad that there were two entrances available for easier all around accessibility and large truck acess.

Great service and easy process!

Amanda caught that I made an error in my reservation (the unit was going to be too small for me) and called me before I arrived to let me know. Then cancelled my reservation with a full refund! My wife and I were extremely appreciative of her service, not just to save our money, but the hassle of arriving, finding out it was wrong, and having to find another unit the same day.

I have never needed a storage unit before. But just this week had a situation occur in which I absolutely had to get one, and quickly. Fortunately, I chose CubeSmart in Aurora for my first visit. The manager, Daniel Heit, greeted me and immediately took interest in helping me. After discussing my need, he guided me to the perfect size unit. Upon driving through the CubeSmart premises, I noticed how everything is clean and spacious. Thank you, Dan, for all the help you offered me.

The best staff here. Always helpful and genuine. Ron really helped me out with a huge problem without hesitation and for that I'm grateful. Dan is a good person and looked out for me as well. The grounds are always tidy and I feel safe, I will definitely do business here again.

Dan was awesome. When he arrived he was very busy but remained professional an calm. He was very knowledgeable, understanding and down to earth. He made it very easy for us. I would recommend this facility to anyone who needs storage.

The facilities were clean and the staff were friendly, professional, and courteous.

It was good

Very friendly staff, very accommodating and the place is very clean.

I'm not sure but this doesn't look very well lit or safe and secure if you ask me I commented upon the lights multiple times months ago with employees and an assistant manager and employee was like well I'll pass it along to management they're aware of the problem but yet they're still not fixed this is what it looks like at night time it's not safe quite dangerous do not rent here I don't even ask my wife there after 5 be because it gets dark early

I'm new to cube smart storage- it's very clean,no mice,the staff is amazing,easy to talk to easy to ask Q's,many options on payment!; Big Plus:)* the only thing I don't like:( no electric out lets,to use wen dark- they r open until 10pm!;wish it was!12mid night:! But it's Ben very good so far??

EJ was very helpful and the location has the track and trailer access.

Customer service was amazing ! Great people and clean building

Managers were helpful and easy to work with. Unit felt safe and secure.

It was clean, easy access, and the staff were very nice and helpful.

Non stop harrassed abesolutly horible company

Quick and easy process..nice managers

worst customer service I have ever experienced Patrick is a straight criminal lying about many policies that don't even exist i had a business unit was not given access to clubhouse, was told many times i had 24-7 access until he would become upset and take it away like a child so i would be forced to go talk top him he has like 20 people living on site did nothing most his family he uses like 15 units as his own personal storage and when you ask for one/another one he said they didn't have any which is a bold face lie. he fabricated a lie telling me i had one week to move out when i had been there for years and during pandemic no less pretty sure that's illegal then he purposely leaves my unit active for three months failing to close account like he stated he would racking up debt in my name. if you know whats good for your business DO NOT USE CUBE SMART

Patrick the property manager was very very : Helpful Friendly The guy who knows his job very well. Professional, took me less than 10 minutes to rent a unit that I was looking for. Thank you

Great management, great customer service and excellent rates Safe and clean facility too...I highly recommend Cub Smart.

Mr. Ron is awesome and made me feel cared about my entire visit.????

Destiny was so professional and very nice. Reserving my unit was quick and easy. She drove me to my unit on the golf cart and showed me around as well as my unit. I got a good deal when I reserved in advanced online ??

Coo

Very secure clean a good customer service very happy with them if they don't raise my cost LOL

DON'T USE PADLOCKS!!!!! Most of the employees here are super nice, warm and welcoming. They do the most to serve you and make sure your taken care of!

We needed to store a cargo van and struggled for a while to find the right spot, then we found this location. It is perfect, the storage facility's ability to handle large vehicles plus standard spaces is phenomenal. The staff, specifically Michard and Jasmine, are a pleasure to spend time with and EXTREMELY helpful. Could not recommend them more!

Love how friendly the staff was and how clean the facilities are. Great deals and easy access to move things in and out.

great price, great staff, the office is clean and the unit I rented was just right for me. Definitely recommend them.

Clean storage place

Great place for Storage!

Did not honor the advertised half off and 10% off first month rent when reserved online. Though the unit I reserved was found to be too small and I rented a bigger one, this should not have been a disqualification, as this size too was listed among the options. The website specifically stated that the size unit could be changed at the store. Also, I felt tricked by “surprise” admin fee assessed. I would have walked, had I not been under a time constraint.

Prices are reasonable

Great pricing awesome staff!!

I really appreciated the time and care that Ron and Patrick have gave. Professional and still compassionate with kindness. My storage unit was clean and ready to move in. Ron, Thank You For Your assisistance due to my health. You're both a good team for CubeSmart. Have a blessed weekend guys???? Marie

I have only been there twice so far however it has been a pleasant trio each time.

I was very happy with the service at this location. The employees there were very professional and helpful. I would recommend this location to anyone looking for storage.

Use to live the location and pricing but through the years they have gotten worse. Steadily prices go up which I was informed they will never go down. No loyalty programs for customers that pay their bills on time or keep up with paying for units over years of being there. They basically tell you they don't care and to shop around cause they don't care. Can't wait to be finished with thos company. I started with a 95 dollar unit, which I now pay 152 per month on with steady increase on "rate changes", if this is how you treat loyal customers, I'll just take my business elsewhere. Terrible.

Patrick was great he helped me with every thing I needed. 10 point to him

Awesome place!

Very clean. Friendly and professional staff

Friendly, clean, secure

Been here 6 years, no problems at all

Excellent service! Ron Clark was awesome, helped me get a discount and choose the space that I needed. Would return and highly recommend.

The staff there is easy to get along with and very polite Patrick is extremely knowledgeable in the business and does everything he can to assist his customers

Staff unfairly enforces rules they also like to ticket and charge alot of other fees without telling you like a $40 trash fee. A guy can be here working on his car for hours and yet i can't be here for one hour before their staff starts harassing me to leave.

I just signed up for a unit it with these folks and they are great! Jasmine was very welcoming and friendly. Also met the GM Patrick. Very happy to be doing business here! Its a very clean, secure, and nice facility as well!

Awsome management

Very helpful and accommodating. Ron Clark is the best. I would recommend this storage facility to anyone. Excellent customer service.

Excellent service by Ron, easy going, took the time to explain different options, showed me around, no rush service. When I went back the second time to get the storage Patric and Ron again super cool.

EXPENSIVE!!! They doubled my rent in a few years. I am paying less in a climate controlled unit that's twice as big at a competitor. Plus it's indoor, so I don't get all of the DIRT in my unit. I DO NOT recommend CubeSmart!!!!

Ron the store manager was excellent. I live out of town and I'm assisting a sister and nephews was storage. And he was able to help me upgrade a unit for them. It's always clean it's always nice and the service is great.

Great staff

Great customer service, easy access...

Excellent customer service!

Inexpensive clean friendly management

I cany believe how I am being treated here. They are spying on me and acting as if I am doing something wrong. So what if i work out of my storage! Considering I over pay 225 for a unit that doesnt even have a light.Security cameras are now in place inside my storav+

Easy. Fast. Secure. I was extremely satisfied with my experience here.

The smoothest experience we could ask for!!! Patrick was professional and knowledgeable. We are relocating from Germany and needed temporary storage. As we were still jet-lagged and struggling with the altitude, we had to get through a laundry list of things during our 1 week house hunting trip. We started the process online and once in town quickly completed everything including visiting the unit in less than 15 min!!! We are satisfied customers!!!

Patrick is amazing! He made my move-in so easy and stress-free. We had just arrived that day from Washington, DC, and after a long trip, the last thing we wanted to worry about was finding a storage spot, but after meeting Patrick he made it quick and simple. We moved everything in that day! Thanks Patrick!!!

Chris was great made sure we had the right size unit to fit our needs. Thank you so much for making it easy and fun.

Super easy process, great rates, and Chris Lewis was Awesome. Would most definitely recommend this location to others.

Super friendly and very helpful! Chris and Ron were so patient and accommodating to us when we decided to look at other units and even helped us figure out the best size/deal. I ended up canceling my other indoor unit at another location and am glad I did!

Finally! A storage unit that allows cars even if they arent running. Beautiful facility with 24hr security and an on site employee. Chris, who helped get me the unit was very nice and friendly and the process smooth and overall pretty quick. They have greats prices and a good selection of sizes to choose from. Within an hr of showing up my friend and I were out the door keys in hand,each with our own unit, and on our way to grab a Uhaul. I am pleased to be storaging here and plan to use CubeSmart in the future for my storing option!

I don't have a ton of experience using storage units, but of the few I've dealt with, the service was absolutely atrocious. The first time I went here, the manager personally walked me to the unit instead of just telling me and leaving me wandering around aimlessly looking for something. The place seems very secure and they have a proactive approach to ensuring all the customers are treated with stellar service. In a nutshell, I'd say "Customer Service" is CubeSmart's strongest asset, and they definitely are convincing that this is the place to store your belongings. I'd give 6 stars if I could.

As a refugee escaping a positively horrible experience at Public Storage, I can't express what a godsend Cubesmart Self Storage has been! My family now stores at three different Cubesmart locations, all with beyond excellent customer service and outstanding management. I have referred everyone I know for both their personal and professional storage needs. At this particular location, I've had the absolute joy and privelage of dealing with Chris Lewis-- a delightfully pleasant, professional, friendly and exceptionally helpful manager who advised us on the right amount of space and found us a terrific deal and has been wonderful to speak with every month since. Storage is the only bill I look forward to calling in each month because I enjoy the management team so much. I've worked in customer service and on phones for about 15 years now, so that I value and appreciate that immensely. Do yourself a favor-- give these folks a call and leave the filthy crooks at Public Storage in the dirt where they belong.

It's never been so easy to rent a storage! This place is great, and the service only took less than 10 minutes. The place is clean, and neat, the storage room is great and access to the location is easy as well. Employees are awesome and very helpful.

Chris Lewis was amazing and very helpful i showed up almost to closing on Sunday (holiday weekend) he stayed to help me almost an hour after very much appreciated Thanks again Chris you are awesome!!

Great people, great prices, great location.

Chris lewis is the best coustmer service reps ive ever delt with exceptional service. I mean this guy went above and beyond to meet our needs best manager ever ????

I had a very good experience with Chris at cube smart. Wow . Thank you.

Patrick was great and the facility is well viewed by cameras for protection. Since I was burglarized in the past at a Public Storage and told they only had one camera at the gate, this was very important to me for piece of mind. Staff was know legible and helpful! Ben

Patrick and his staff were very accommodating and very helpful. Their Customer Service is some of the best I have experience in a very long time and I definitely recommend this place for your storage needs.

Extremely helpful and friendly

Very friendly staff.. Good location and price...

They were outstanding and went above and beyond expectations! Our 5th wheel is our 2nd home. They gave us a tour of the facility before we stored it to ensure its safety. Then they escorted us out to the facility and personally helped us to safely store it inside the storage unit. They were amazing! Thank you so much!

Very reasonable and clean with great helpful staff

Love it

They've added new buildings and units. They're clean, courteous, and personable.

Very Fast and clean facilities!

Patrick was awesome, easiest storage rental I've ever done and I have many spread across the country! CubeSmart Self Storage is now my go to storage company!

Patrick was awesome helped me out within less than 30 minutes! Also they give u a 6 day grace period before they apply a late fee!

Patrick and Ron were great! I was given a fair and competitive rate for the storage for our motorhome. I look forward to a great relationship during the next year. I even recommended the covered and heated storage availability to my previous storage facility. I am certain that the business will grow for covered storage at CubeSmart on 4th Avenue.

Clean Storage Area - Great Staff

Very nice storage room, indoor & climate controlled

Highly recommend using this storage facility! Patrick and his team were so friendly, helpful and accommodating. The location was very nice and secure and we felt no hesitation leaving our belongings there. Again, highly reccomend this location!

I showed up to move in two days early. There was some crazy commotion going on with another unit whose tenant had trashed it. Cudos to the manager Patrick who was reassuringly calm and collected and the folks in the office. Not only did they attend to me immediately even though I was days early, they let me change my unit to a bigger one and allowed me to go ahead and move in. Very nice staff and easy to get to my unit frequently. The next day, I showed up at 6am to get some items out of my unit. Because of the commotion from previous day, the gate was disabled to keep access under strict control. Admittedly, I was a jerk about it and my actions woke up the on-site manager and his kids:( Although he must have been upset with how much of a jerk I was being, he maintained the most professional composure. Even though the office on Sunday's doesn't open til 11, the manager personally let me in, was smiling and quickly diffused my tantrum. I feel comfortable referring friends and family to this location. Thanks you guys!

Pleasant experience as well as super convenient. Staff were fast, knowledgeable, super friendly and FUNNY! GREAT EXPERIENCE!

Very friendly staff, knowledgeable and helpful with getting me the right size unit in a quick and efficient way. And the gentleman that helped me was very attractive!

Customer since 2005 and this place has been the best! If you need storage this is the place! Patrick is the best manager ever!

i love cube smart Ialways get the best service,I keep coming back ,Ron treats me like family as soon as I walk thru the door.

Clean and plenty of room to maneuver my trailer in the parking lot!

Mr Ron was super helpful, friendly and professional and im leaving my belongings in good hands until my return. Very clean, safe n even sells supplies at good prices. Hope they continue with their good business, thanks, mike moreno

They were friendly, clean, and safe.

I was having a car delivered to a unit and they dug out the snow in front of the door without being asked. Smooth so far.

Patrick and his staff were wonderful and exceptionally professional. I've rented from this facility in the years past and never had an issue with their service. Thank you CubeSmart staff!