January 7, 2018
Very easy to reserve unit online. Received prompt call from General Manager, Kathy. Unit entrance was shoveled and prepped before I arrived to complete paperwork and Nikko suffered through below zero weather to show me my unit. Thank you :)
December 29, 2017
Nikko was very friendly and helpful. I would recommend this place 100%
November 21, 2017
Everything was good. Mr.ponce was very helpful and nice.
October 24, 2017
Nikko was extremely helpful, knowledge and professional! Really appreciated his time and effort to get everything setup. Thank you!
September 30, 2017
Very impressed with the overall facility. Very friendly staff.
July 7, 2017
I have enjoyed a my years of having storage units at CubeSmart in Bartlett, IL and appreciate reminders when I have forgotten to pay my bill on time (avoiding a late charge). Kathy & other employees are always friendly & helpful. I appreciate their assistance & the friendly atmosphere and recommend this facility to anyone who is needing to store items. Thank you!
June 3, 2017
We had a great experience they made every thing easy for us. Highly recommended!
April 4, 2017
I've had as many as 7 of the largest units throughout the past (nearly) 4 years and have NO complaints about the storage unit & surroundings. What separates this storage facility from others is the CUSTOMER SERVICE! I have had some difficult situations during the past 4 years & the manager (Kathy) has helped me in so many ways that I could never thank her enough. I have lost 2 family members during my use of storage units (which required additional units) and she has always advised me wisely on tips for arranging items (furniture vs. bins/boxes, etc.) and just the helpful & friendly attitude she offers is so greatly appreciated during these years. Thank you so much for all you do!
December 29, 2016
Although this facility is farther than others in my immediate area, Kathy (store manager) does an exceptional job and as a result, I have expanded my storage needs by renting from this specific location. I highly recommend Cube Smart for their exceptional customer service and clean storage facilities.
September 17, 2016
Kathy and Jennifer are SUPER AWESOME!!! Both are very friendly and helpful. The facility inside and outside is always clean. THANK YOU for the wonderful service.
July 9, 2016
Love our unit and the staff but unhappy that after 3 months they raise the price. We will be taking our stuff out soon. We don't feel it is necessary to raise the price so soon.
June 23, 2016
Informative and friendly, best deal in town. Clean facility.
June 2, 2016
Glad we chose CubeSmart. It is extremely convenient for us, clean, secure, and safe.
May 11, 2016
Kathy does a fabulous job of getting you the best deal and making it work for your situation. HIGHLY recommend this CubeSmart!
May 1, 2016
Kathy and everyone is so nice! It's so great here!
April 18, 2016
Our experience was top Notch as is the Facility. Kathy was outstanding!!!
March 31, 2016
Great location and excellent customer service (Kathy)
March 30, 2016
Kathy on Devon in Bartlett -sh is a sweetheart! - thanks for all your understanding!
February 10, 2016
I was extremely disappointed at public storage for them lying to me and taking my money without me even moving in. So I started to look around to find another storage unit and I came upon the the cube smart in Schaumburg Illinois. I was greeted with a smile before even entering the office and was already majorly impressed with the great customer service. Knowing that I had such a bad experience at another storage facility the woman there a shirred me that she would help me find a unit that would suit me and wouldn't be far from my home. She then got on the phone found me the exactly unit I'm looking for and that I have been looking for all along and set me up with an address and a phone number to the Bartlett Illinois location. when I reached the location I was immediately greeted by Kathy Hibbler who had already gotten a phone call from the other location who let her know of the bad experience that I had at the public storage and she was ready to show me the unit that would best suit me she took me on the golf cart write to my unit I was amazed with how clean the unit was. She then took me back to the office and explained everything to me and was willing to help me with anything and everything that I needed for my renting storage needs I am so incredibly grateful for everything these 2 ladiesdod for me. I would refer anybody and everybody that I know who needs a storage unit to CubeSmart. Thank you so much cube smart for having such a wonderful team with great excellent superb customer service that I've ever seen.
August 13, 2015
This Cube Smart location is excellent! Clean, spacious driveway and great friendly people and customer service. Wish the parking spots were a little wider, but a nice safe spot to park our trailer.
February 6, 2015
I often write reviews for good service but this is the second time I am writing a review for my Cubesmart and its employee's. It wasn't so long ago that I praised the Manager Kathy of her excellence but as time has passed she has obtained a sterling employee that deserves more than mention. Dave as Kathy's assistant for the first either myself or wife met him has three great qualities. The warmth of personality to make you feel good every time you meet, the common courtesy to ask your name at first meeting and remembering it, and most importantly he is more than capable in all his duties and is a pleasure to leave your possessions with. I applaud both Kathy and Cubesmart to have had the sense to hire Dave he is a plus to the facility and the organization
November 17, 2014
Great team at this location. Friendly, fast and helpful. My space is lit well on the exterior and paths are clean even when it snows heavily.
November 7, 2014
This is the second year I have rented from Cube Smart Storage and Kathy Hibbler. Starting with the cleanliness and security this place is great. But even better then that Kathy was kind enough to remind me close to winter and let me know she has space available. Its nice to know no matter how busy she was she had time to lookout for me. She is friendly and helpful and nothing is ever a problem. I actually travel quite a ways to deal with her. In this day and age of people not wanting to do there job or being lazy it is nice to find someone that not only does her job great but goes above and beyond to make her customers happy and never to busy to help. I wouldn't go anywhere else.
September 1, 2014
Our Storage facility is not only top notch in its maintenance and appearance it has a wonderful manager named Kathy. Since I visited her almost a year ago now she has been helpful with a myriad of people to help with situations other than storage and has always looked out for my storage needs in my best interest. She is both humorous and serious and she is a credit to the system in which I entrust anything and everything I leave with Cubesmart. It is comforting to know not only are my belongings safe, but are in the hands of a person who cares and is always a pleasure to visit with when I see her. Both Kathy and Cubesmart are a vital part of my concerns where the facility has fair prices, ample space to park and deliver my goods, and most importantly is safe,secure, and well maintained Sincerely, Franco
August 22, 2013
the width of your parking spaces are not up to date they are 9' wide should be at least 10'. customers have hard time staying within space.