September 29, 2018
There was a different manager on sight the day we went to look/book our new storage unit. She was from a different site covering for the day (Sherryl) I believe her name was. She was very helpful. She was polite, got to know us and asked plenty of questions to make sure we knew everything. At the time we arrived she was very busy and still took the time to make us feel welcomed. She is a valuable member to the cube smart team and wish I could hire her at my company.
August 24, 2018
Wondetful, helpful staff. Able to accomodate all requsests and explain the process. Efficient and friendly service!!!
August 20, 2018
Everyone is always so nice and willing to work with anyone!!!
July 28, 2018
price, location ,and good security worked out great for us.
July 5, 2018
Great place for me to store my clothes and effects while trying to decide where I was going to relocate. The proximity to the airport was great and I always found the staff to be super helpful! Highly recommend it!!
June 30, 2018
I always get good customer service here for my storage needs.
June 27, 2018
Very good , convenient use, cheaper than in other rents.
May 18, 2018
Pascal provides excellent customer service. She was very helpful assisting me to determine my storage needs.
May 11, 2018
I have had various units throughout the past 15 years at Cubesmart in Des Plaines and Elk Grove. The customer service is phenomenal. Always friendly and willing to help and go the extra mile for you. Highly recommend!
May 6, 2018
The facility was very clean and easy to get to. We used it for seasonal storage of outdoor furniture. It worked well.
March 14, 2018
this place is very convenient. it has after hours access and the lanes are always clean and never blocked. the office has everything you may need to move or store stuff,
September 20, 2017
The best owners!! Had an issue with price and they will willing to work with me, cant beat that!! Great location, nice facility, great security and great staff!!
July 28, 2017
The representative was very helpful and kind to assist me when it was minutes to closing time. She greeted me with a smile and took her time to help me find the right storage size that fits my needs. I greatly appreciated her kindness and knowledge in choosing the correct storage unit.
July 7, 2017
Everytime I attempt to log into your website, I am told that I may have to re-register. So, I re-register and it still won't let me log in. I have to request a password and you send me a temporary one and once I get online I can change my password and, I can check my account etc. BUT, once I log out, I cannot log back in.even though I have changed to my new password. Irritating to say the least.
April 27, 2017
I've been a long time customer and love it Thanks
February 21, 2017
I have changed units several times and they have helped with the transitions every time. They work with you for all your storage needs.
February 20, 2017
nice place but cant see the justification on rent increase and Iam seeking a cheaper storage unit.
April 12, 2016
I've been a customer for about 8 years. I've found the local management staff to be very friendly and helpful. Cubesmart has been a very helpful storage solution to my moving locations. I highly recommend Cubesmart's service.
November 30, 2015
Cube Smart self storage and logistics in Des Plaines is well gated and easily obtainable from I90.
November 22, 2014
I was new to needing a storage unit and I found CubeSmart and found it was in my neighborhood and clean. The only problem is the entrance drive way is very steep.
February 20, 2014
Cube Smart should give Pat and Peggy a hefty raise for the work they perform. They helped me with all paperwork and information and was finished with it in a matter of minutes. These ladies really know the business. Outstanding people to know. Thanks
September 13, 2013
They are the most helpful, professional managers & have made my storage experience easy & enjoyable over the past several years. I wish every service I utilize had such amazing customer service!! Thank you, Patty & Peggy.