8 months ago
EXCEPTIONAL SELF STORAGE FACILITY--EVEN MORE EXCEPTIONAL STAFF
Words are inadequate to express my appreciation and that of countless other customers who have storage at this location. Apart from the consistent and exceptionally high caliber of products, space and service at this specific Cube Smart on Waukeegan Road in Glenview Illinois, -the onging commitment to and focus on Customers and ensuring the highest degree of customer satisfaction for each and every patron is something extraordinary not only in this area of retail but in ANY area of retail or industry involving customers. Leadership filters from the top down....and the District Manager, Bruce, sets a tone of exceptionalism in every aspect of servce delivery. As a leader, he consistently models and encourages only the highest quality and commitment to ensuring the unique needs of each and every customer are met. His staff at the Waukeegan location....specifically Tamara who often leads in an exemplary manner, day to day operations assisted by Fred who is equally committed to delivering the same outstanding service--have put this location on the Map. Each of them are outstanding Ambassadors of Service and Quality for Cube Smart and their commitment and efforts should be recognized, rewarded, and imitated by others throughout the company and far beyond. At a day and time when customer service can often be absent and customers can at times be challenging (while dealing with varied and often profound stress), the staff of CubeSmart, Waukeegan Avenue in Glenview, Illinois, are an amazing gift of professionalism and support. Please acknowledge and reward them all and their outstanding work accordingly. CubeSmart is the number one leader in the field because of people like Bruce, Tamarra, and Fred.