September 15, 2020
I am a returning customer. My unit is a climate-controlled one on the first floor. Got this unit as recommended by a helpful staff since she learned from me that I was looking for the one close to the door. Love the size and the layout of the building!
August 6, 2020
Appreciate and thanks so much for the service !!!!!!!
May 28, 2020
I've been storing my items here amidst moving into a new location during the quarantine crisis and it has been very convenient! Close to home, relatively inexpensive, secure storage solution. Not much more you can ask for!
March 16, 2020
Had the unit I needed, even received a monthly discount and was very knowledgeable answering questions I had and made it easy to get into and start using right away.
January 21, 2020
Great clean place. Easy to navigate and the carts are helpful
November 3, 2019
Jen the manager is very helpful, answered all of my questions, and even knew who I was when I walked in the door. She showed me around the facility, and made sure my access code worked, and that I knew how to use the lock I purchased at the office. It’s a very clean and secure facility, right on my way home from work. There are several carts to help you move your belongings in or out of your storage locker, and you can reserve their moving truck. They really can’t make it any easier! And the cost is reasonable.
August 26, 2019
Easy to get to and quick service to get into! Both gals were very pleasant and efficient!
April 26, 2019
Tyrell in customer service was very pleasant and helpful Jenna at the facility is also pleasant and helpful
March 16, 2019
Great clean storage facility, staff, parking, and lots of carts.
November 27, 2018
I drive out of my way to use them. I had two units but needed one ex large unit and very happy with all the features and the people that run the office. I would highly recommend.
November 2, 2018
Great facility and staff. I have to say I have never seen a business run so well. Jennifer is the jack of all trades there and so helpful and accomodating. Even saw her striping the parking lot and planting!!! Clean and safe.
October 21, 2018
Clean, no smell, easy ascess, available moving carts provided
October 18, 2018
First time customer, I was impressed with the manager, she was polite and professional.
August 17, 2018
The place was great, it was clean, always open when I needed it. I just moved to one storage unit to another storage unit (indoor climate control). I did not move out but it is a great place to be.
August 11, 2018
I have never been to a facility where I could walk in, sign the contract, and be loading my locker in less than an hour. Prices are very reasonable, there are plenty of supplies at good prices as well. Jen is a dream to work with, professional, personable and fun! The entire facility is impeccable!! Looks freshly paved and not so much as a fallen leaf - something I have never run into having done this before. There are a variety of unit sizes available, and I've been assured that switching (pending availability) is an easy process. Can't say enough about the staff, or the facility - definitely recommended!!!
July 27, 2018
Easy, convenient, clean and well priced storage. Our storage manager was always courteous, friendly, helpful and available to answer any questions and provide information. This was my second time using CubeSmart, and I highly recommend them.
July 3, 2018
Thanks for the nice storage unit it was very good and clean
May 30, 2018
Sue was my initial contact who signed me up. Great customer service. Very accommodating in every way. Both Sue and the GM (forgot her name) run a tight ship. Can't say enough good about our storage experience!
May 11, 2018
The facility is new, very clean both inside and out.
May 9, 2018
Jen is excellent. great service, fast, knowledgeable, kind, the type of person that is perfect for dealing with the general public in a highly competitive customer service business, Jen is a valuable asset for the cube smart brand.
April 1, 2018
Jen the facility manager is fantastic to work with.
March 21, 2018
Well run and very handy!! Thanks for your service!
February 17, 2018
Easy, convenient and accessable. We needed something close by and quickly. First month was 1/2 off
January 12, 2018
Everyone at facility is great Mary and Jennifer are wonderful!!!
December 28, 2017
Jen is an amazing property manager, she makes sure all details of the rental experience go smoothly.
November 10, 2017
I wish I have 10 days grace period for my monthly payment on my unit. I always choose Cube Smart for my storage ever since . I`m a long repeatable customer. I wish that I can get a discounted rate because of that reason other than that is all good.
July 3, 2017
I don`t have any comment at this time . I been using the cube smart self storage facility long time ago and I keep coming back as a customer because I like the the facility and everything.
May 19, 2017
The Deer Park storage facility is so nice. It looks very secure, so I know my items will be safe. Jen was so nice and very easy to work with and she made sure I understood everything.
May 16, 2017
Wanted to say how much I enjoyed working with Jen and Sue at the CubeSmart in Lake Zurich, IL. Both of the were very helpful in getting things set up for our storage arrangement. They went out of their ways to make sure we were satisfied with everything.
October 6, 2016
So pleased that we chose the Kildeer facility. The manager graciously guided us through the whole process. And the free use of the moving truck was an unexpected bonus. Would recommend highly to anyone needing a wide variety of storage options.
June 18, 2015
From the first time I spoke with Cliff over the phone, to my first visit to the facility, to any issues I may have had, Cliff has gone above and beyond good customer service. I truly appreciate him and the other CubeSmart staff members at the Kildeer, IL location. I will definitely recommend this location to my family and friends. Thank you!
April 26, 2015
This was a nice, clean, and secure facility. We needed temporary storage for a few months. I was blown away by the manager (Cliff) and staff (Tori, Mary, etc.) They all bent over backwards to make sure we had what we needed. CubeSmart is doing something right!! I've already referred 5-6 of my neighbors. I only wish such conscientious and caring customer service people existed everywhere that I do business. Thank you, Cliff & crew!!
November 6, 2014
We have been using Cubesmart for 3 months and they have met all of our needs. It was great to have use of their moving truck since we would have had to rent a uhaul anyway. We had a discrepancy that was handled with unparalleled customer service by the manager, Cliff. Its great to see that there are still quality people in this world, and we were treated like family. Is it appropriate to take your storage unit manager baked goods? I joke, but Cliff really is a stand up guy. Someone give that guy a raise!
April 29, 2014
Manager was great Easy to work with and extremely courteous