Jennifer is always friendly and helpful I like that the facility is open till 10pm for everyone’s convenience

I had a storage unit with another company. They were ripping me off. The management and workers were rude and nasty. The last straw was when they raised my rate for the 3rd time the day before the bill was due. Working with CubeSmart has been a breath of fresh air. Management was very nice and more than helpful. The added perk of using the truck was priceless and saved me a few hundred dollars. Thanks CubeSmart.

Daria from the call center is very helpful, very informative and very kind. And I love my Schaumburg location.

Great service for many years...I would highly recommend Cubes Smart!

PLACE IS NICE AND CLEAN LIKE THE CUSTOMER SERVICES

Elevator and cart always readily available. Unit clean. Staff pleasant and helpful

Jennifer is very pleasant and helpful. She made renting a storage unit very easy and she is very knowledgeable about the process and location.

The facility is clean and secure. The manager is very friendly and helpful. One time I didn’t lock my unit and she called to let me know. She alerted me and I was able to go back and properly lack the unit.

My experience has been great from the very first day. Local facility has excellent staff, area and units are clean, and the price is right!

I haven't come across anyone who hasn't been friendly and helpful at this location. Also, the location is always so clean and who can't love that!

The facility is very conveniently located for us and Jennifer was great to work with. She had a big smile when we drove up and waved. That set the tone and we've been very pleased with everything about this place. I highly recommend it!

Excellent customer service from Jennifer. Always friendly, outgoing and very helpful and patient.

Needed password reset, and it functioned fine. Good storage facility

Chris is helpful, knowledgeable and friendly. Customer service makes all the difference.

Great storage space to store my things. Wish they had more dolly's/carts for people to take their stuff up. If there's more than one person unloading and both are on the 2nd floor it can be problematic.

We were in a situation where we needed extra space very quickly. Joe was very helpful at answering all my questions and helping us get the storage space set up. It's convenient and well priced. We appreciate the good service.

Best price and gives you a free truck rental for 4 hours!

When I signed up for my unit, the deal being offered was the best around. The kicker is that when I met with the manager (Stephanie), I kept thinking to myself, "Wow, I can't imagine her giving the product pitch any better". Really remarkable how on top of everything she was.

Excellent customer service provided by Deitra! She was not only knowledgeable with the Schaumburg, Il. facility I rented at but with other facilities nearby! Deitra also has a wonderful, funny personality, a plus! The facility was clean and maintained! My only complaint would be the website, I overlooked the fact where it says 1st month free. It did not apply to the large unit I rented. I guess my oversight-my bad.

Very Clean, and very nice and cool people that work there.

From the time I called CubeSmart, located at 1730 W. Irving Park Rd. Schuamburg, IL. I was greeted very well and had all my questions answered very professionally by Ms. S. Morales. I set up my reservation online and went to the stated location. I met with S. Morales and she was kind enough to go through all the details and showed me the storage facility. At no point did I feel pressured in making my decision. S. Morales had a very professional attitude and was very patient. Overall, now a days it is so difficult to get good customer service even more difficult to find great customer service. S. Morales definitely earned my business and plan to use CubeSmart for a long time.

We have had storage here for a few years now. Only complaint is that the website keeps forgetting me. Other than that the area is always clean, customer service is friendly and will go out of their way to help you. If they cant answer a question they will find the answer and get back to you!