March 6, 2018
The facility is very conveniently located for us and Jennifer was great to work with. She had a big smile when we drove up and waved. That set the tone and we've been very pleased with everything about this place. I highly recommend it!
January 31, 2018
Excellent customer service from Jennifer. Always friendly, outgoing and very helpful and patient.
October 23, 2017
Needed password reset, and it functioned fine. Good storage facility
April 19, 2017
Chris is helpful, knowledgeable and friendly. Customer service makes all the difference.
April 3, 2017
Great storage space to store my things. Wish they had more dolly's/carts for people to take their stuff up. If there's more than one person unloading and both are on the 2nd floor it can be problematic.
October 5, 2016
We were in a situation where we needed extra space very quickly. Joe was very helpful at answering all my questions and helping us get the storage space set up. It's convenient and well priced. We appreciate the good service.
July 14, 2016
Best price and gives you a free truck rental for 4 hours!
April 21, 2016
When I signed up for my unit, the deal being offered was the best around. The kicker is that when I met with the manager (Stephanie), I kept thinking to myself, "Wow, I can't imagine her giving the product pitch any better". Really remarkable how on top of everything she was.
April 12, 2016
Excellent customer service provided by Deitra! She was not only knowledgeable with the Schaumburg, Il. facility I rented at but with other facilities nearby! Deitra also has a wonderful, funny personality, a plus! The facility was clean and maintained! My only complaint would be the website, I overlooked the fact where it says 1st month free. It did not apply to the large unit I rented. I guess my oversight-my bad.
February 5, 2016
Very Clean, and very nice and cool people that work there.
January 26, 2015
From the time I called CubeSmart, located at 1730 W. Irving Park Rd. Schuamburg, IL. I was greeted very well and had all my questions answered very professionally by Ms. S. Morales. I set up my reservation online and went to the stated location. I met with S. Morales and she was kind enough to go through all the details and showed me the storage facility. At no point did I feel pressured in making my decision. S. Morales had a very professional attitude and was very patient. Overall, now a days it is so difficult to get good customer service even more difficult to find great customer service. S. Morales definitely earned my business and plan to use CubeSmart for a long time.
December 19, 2013
We have had storage here for a few years now. Only complaint is that the website keeps forgetting me. Other than that the area is always clean, customer service is friendly and will go out of their way to help you. If they cant answer a question they will find the answer and get back to you!