February 14, 2019
We have had a very positive experience for two years with our location manager, who is polite, knowledgeable and professional. We are very happy with our rental experience.
December 1, 2018
The only thing I would like to see in the future is a prorated return for leaving the unit early. I rent large spaces, so it’s not like a few bucks here and there. Aside from that suggestion, the staff was great and the units were easily accessible and reasonably priced.
November 12, 2018
We have had storage here for over two years. The management team is always accessible -- we once lost our key and they were very helpful. I was surprised they recalled me by name after a lengthy period. This is the kind of folks running this place. Convenient and professional. Thanks.
September 30, 2018
Aside from the great value and convienence, the staff were always really friendly and helpful. We are moving up to Wisconsin but will recommend Cubesmart to our friends and neighbors in Downers and Westmont if they ever need storage.
September 3, 2018
I been to a lot of other storage places and this one had to be the best. The staff was always there to say hello while making sure everything was okay. Never had a problem with anyone trying to touch my stuff. If I ever need to store something I’ll be back.
April 24, 2018
very convenient storage, great accesability, staff was very helpful
February 28, 2018
I stored here for about 2 years, it was clean and the people working there always very professional.
April 26, 2016
love being able to access account and pay bills on line, very convenient... and no worries if you forget your password, assistance is a phone call away. like unit is on ground level, no stairs, easy access. was caught in a predicament where I had to move quickly and lease fell through, was able to rent unit on the spot and store my items that hour! otherwise I would have been on the street or in a truck! YIKES... thanks cubesmart! You saved the day!
November 23, 2015
My credit card for autopay had expired - in order to avoid a late fee I received a personal phone call from Karen Lund. Not only was she pleasant, she also walked me thru the set up process. I will definitely refer folks to the cube smart in Westmont for any needs.
December 6, 2013
I have gone through cancer, lost my mother and my home in less then two years....CubeSmart was empathetic toward my economic situation being considerate by not raising my rate at this time. I have recommended CubeSmart to many of my friends and family who are now utilizing your storage facility....Thank you CubeSmart. Ps The manager and staff at the Westmont facility are wonderful!
September 2, 2013
you have great people working, that's, eager to help out, nice and friendly
July 4, 2013
I am happy to store my items at this facility they are so nice always!