June 28, 2017
Suzy Smith was extremely helpful and professional in setting up my storage unit.
March 25, 2017
But now, when I called the local storage, the voice message aaked my account nr. what I don't remember. And then it said if I don't know my account nr., please call 188 800 1717. So I did, but I got exactly same voice mesaage !!! If it's my last day of payment and the local stores are closed, how can I pay ?
March 13, 2017
a big shout out too K LUND very very helpful and very informative also very nice too me and my daughter thank you !
March 10, 2017
I found very nice customer service having great patience and willing to help in a very cooperative way I would like to have more time if something wrong happens with my payments & a chance to solve it, some times it's out of my hand Thank you for understanding
February 19, 2017
A young man by the name of Tyrell helped me with setting up my autopay. He so patient and courteous with a technically challenged senior. Two thumbs up to Tyrell and Cubesmart. Job well done
January 28, 2017
Always helpful and courteous!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
August 8, 2016
One issue we had, during a very heavy rain water rain into our unit and several boxes were wet.
July 25, 2016
Moved here for the convenience (close to home) and staff are very customer oriented. Mary, who completed all our paperwork was so helpful. All staff have been very pleasant each time we visit. The only concern I have is that our unit faces a busy street (Rt 53 in Bolingbrook) and the leaves and dust (from the street and vehicles)accumulate at the bottom of the unit and stick to the rubber strip when we open it. Perhaps the lawn crew can use their blowers to move the leaves and debris away from the unit doors? Just a thought. Thanks
June 6, 2016
It was a breeze getting into my new unit! Fran was very helpful even showing me the unit before I agreed to leasing. Very fast process and I walked out with pretty much no questions, as everything was made clear! For me personally, the price and location are fantastic! Very close to home and a great climate-controlled unit at a decent price! Highly recommended.
June 3, 2016
Good size unit for a good value. The rep was very pleasant and service oriented
April 2, 2016
Having never done this before, Fran Garner made this process quick and easy and pleasure to do business with her
June 18, 2015
Every employee I've talked to is very helpful and kind. I enjoy this facility because it's convenient and a great price for the space. I couldn't be happier with this location.
April 19, 2015
Very easy to store here and the faculty is very helpful!
April 10, 2015
Compared to other storage facilities I've used which were total nightmares unless you like mice and spiders, the Woodridge facility has been awesome, the staff has been very helpful in finding the right size unit for my needs, they've assured me my belongings would be as secure as possible with them....thanks guys!!
December 23, 2014
Prices are starting to get to high.Rent gets raised higher than it costs to rent a new unit same size.
August 6, 2014
There are some great people and awesome customer service. Thank You
May 15, 2014
I needed a storage facility last minute. They were able to get me in next day and help with all my needs. The girls in the office were extremely nice and helpful in getting my all checked in and assisting my movers while I was filling out paperwork. Everything was explained in detail and they could not have been more easy to work with. They made this a seamless experience for me!!!
May 8, 2014
No problems and friendly staff. Unit is always dry even during heavy rain fall. 2years plus so far
April 20, 2014
I really like the frienldy staff and the fact they were able to help me find the apporiate storage unit for my needs
August 12, 2013
I love my storage...I don't have to think about anything and when something goes wrong (i.e. my bank issued me a new credit card and it affected my auto payment) I got a phone call quickly.
July 30, 2013
Renting my storage locker was an easy, smooth, and stress-free experience. The Manager Mary was very helpful and knowledgeable. I would definitely recommend CubeSmart to others.