June 27, 2020
I have noticed facility for over 10 years! It has been convenient, reasonably priced, and very clean. Management has always been accommodating and very professional. I appreciate the assistance I receive we need it and I appreciate the kindness. Thank you
May 31, 2020
Very clean very good staff love going there this is ridiculous that you have to write a lengthy review I made my comments I like where I’m At
May 18, 2020
Troy the manager was really helpful and courteous.
April 9, 2020
Great experience from beginning to end. I would highly recommend to family and friends.This was my first experience and was somewhat nervous, however the staff reassure my concerns after day one. They are sensitive as to items being left behind and carefully attend to the cleanliness of the facility . It's near McDonald's so aftet moving in and moving out, a nice quick lunch. Thank you CubeSmart.
March 9, 2020
Jay was very courteous and helpful. And he knew what he was doing.
March 2, 2020
Great self storage facility with a fantastic staff. They are alway very helpful and accommodating. Now what I don’t like about cube smart is the late fees are horrific and you don’t give enough days after due date to pay it before that large late fee amount is tact on.
February 10, 2020
Good storage facility. I have recommended it to others.
January 13, 2020
Hi. From day one I have been treated with respect and consideration. The level of professionalism yet informed concern that is reserved for their clientele, at this location, should be used as a litmus-test for all Cubesmart locations. Certainly, Mr. Rodney should be held as the example of management of facility, crew, and for excellent public service. I took the one point from convenience due to the relationship in locations of the front door and the parking option. Ms. Glow Thank you !
December 11, 2019
They have gone above and beyond during a time of family crisis . I am so greatful they are always ready and willing to work with their loyal customers
October 13, 2019
The staff at the facility are so helpful and friendly. I trust them and am happy that my belongings are under their care and watch. Have been at the facility for years. It is very clean and
April 23, 2019
The staff is always helpful. It is a wonderful facility
April 20, 2019
I enjoy everything about this place and I’m happy I switched from public storage to this facility.
March 28, 2019
I'm writing about my experience with mngr, Rodney, at the 25th St location in Chicago. I'm out of town, but having my fiancé access my storage while I can't. I called to give Rodney a heads up and asked if he could help my fiancé once there. I got a callback almost immediately. He was on board and said he will make sure it gets locked back properly as well. Feels great to have someone who has your back when you can't be present. Rodney has been reliable, available, and very trustworthy since I began leasing here. Please give him a raise so he never leaves!
February 17, 2019
I love this location & the staff is so helpful & understanding. The building is really nice & clean.
December 4, 2018
Amazing customer service. The Manager, Rodney, was awesome and friendly as always. He showed me the units available and reviewed all of the documents with me (as I needed to rent a bigger unit and move out my old one). I was able to reserve my unit quickly and on my way. If any issues come up the team in the office is always willing and ready to help.
December 1, 2018
Great facility, great hours, great staff. I have had wonderful experience at this site.
November 29, 2018
The manager Lashon, who assisted me with starting an account for a storage unit was fantastic. She was very professional and knowledgeable. She explained every step to the process, walked me to three different units, as I didn't know what size I needed. She was knowledgeable and answered all my security questions; which I was impressed about. Oh, and she was professional with juggling the two customers that were already there when I arrived. She didn't ignore me till she was finished with the other customers. She greeted me and gave me updates as to when she would be able to assist me. She explained and answered any questions about the pamphlets and screen-by-screen account set-up questions I had. The "Lashon" experience overall was excellent, fantastic and yes; I will tell my friends.
November 1, 2018
CubeSmart storage facility at 407 East 25th street has friendly, efficient and professional storage staff. It's really refreshing to be greeted with a friendly smile. The storage facility is clean and my items have been stored safely for years.
October 18, 2018
The young lady who signed me up was great. She was very personable, clear and thorough. I really appreciate the care she took in helping me.
September 29, 2018
been there a month. signup was easy - manager Rodney was excellent - facility is extremely clean. all is good!
September 25, 2018
Rodney is so awesome!! He always goes over and beyond to make sure things are in tip top shape!
September 5, 2018
This facility has an amazing staff. They are all so personable and professional. When was the last time you paid for a service and the company made you feel appreciated. I enjoy each time I visit the office and get to chat with any one of the staff. The cleanliness of this facility makes for a great experience when going in and out of my unit.
August 24, 2018
Facility was clean, and the staff was very courteous and helpful.
August 14, 2018
Had no problems working with Cubesmart. Affordable price and great faciliies. Would def recommend.
June 20, 2018
The management of this facility is top notch and very professional. Whenever I have needed help or had an issue the manager, Rodney has been great. I've rented from this location for over two years.
May 28, 2018
What I love about this CubeSmart location are the customer service agents. They are always friendly, caring and professional. They really seem to care about their customers, as well as working well with their team members. The facility is clean and well lighted and I have never felt unsafe no matter the time I am in the facility. The only concern I have is the prices of the units go up more frequently than seems reasonable.
May 7, 2018
Great storage facility. Best customer service staff, clean and secure storage facility.
April 26, 2018
Storage was great I moved car to put it in shop to get it fixed up
April 21, 2018
Staff is helpful and courteous. Location is easy to access. Lots of security.
April 17, 2018
Rodney and staff were great in correcting the mistake made by the 800 reservation.
April 10, 2018
It's quiet! Noise control is great and units are spaced well. Parking is secure inside the gate code area when visiting the unit for reorganization.
March 28, 2018
I've been with these guys for quite a lot of years now and i will truly say to anyone wanting to store their things Cubesmart "A name you can trust your valuables with"
February 12, 2018
Very helpful, great price, warriors sizes of storage units
January 26, 2018
Rodney the manager and his crew greatest all about service rare to see in these days keep up good work.
December 3, 2017
Nice and clean. Friendly curtious staff. Hours are good.
October 23, 2017
Cube smart is very nice I love it so much everyone who helped me move also love it. Keep up the good work.gi
May 2, 2017
Nice clean place. Staff was very helpful & professional.
April 9, 2017
This facility is well-kept and clean. Carpeting on all floors and well lit inside to make moving around the building more comfortable. Staff persons are very courteous, professional and pay attention to details.
January 1, 2017
Excellent management group here at this storage facility!
November 6, 2016
Having a clean storage facility is important; it ensures the customer that there are no rodents lurking in through your personal belongings. It is important to have professional customer service; staff is friendly and I was able to contact them after hours with assistance with access and they were available, just as they said. Customer satisfaction!
October 15, 2016
A great clean and convenient place for storage. A bit too expensive though as rates go up every year.
October 8, 2016
Clean facility, great customer service, good in coo Communicating status of storage
October 2, 2016
Customer service is the priority.Everyone was courteous and made sure my needs were met! Thank you1
September 2, 2016
Rodney and John and rest of crew A++ Best srevice and best crew They make me feel at home they very down earth about customer service. Many times I thought about moving my storage close to me...Then I think about service then stay.Thanks!
August 1, 2016
One of the best experiences i have had with storage units and my small business!
July 25, 2016
Rodney and all other employee were great! This was our first time having to use a storage facility and they all made the process easy. Only issued we had was that our unit was locked the day we moved and it was after hours so we had to come back the next day. I wish we had been told that we had to have our lock already on the unit. It eventually all worked out the next day as they worked with us on getting into our unit. Thanks!
July 13, 2016
John was a nice person! Really helpful. He helped me with everything. I would recommend to anyone.
July 11, 2016
This place is professionally run and has good storage areas.
June 16, 2016
Rodney and his staff are wonderful! Everyone is so helpful and accommodating. They go above and beyond to do what they can for the renters. The facility is always clean and well lit. I would highly recommend if you are in need of storage solutions to check this location out!
June 2, 2016
I love the new elevator, very nice!!!!! The staff was so accommodating with my request....I also love the security features and cameras. I do wish my unit didn't have that pillar in the middle, which limits my overall space. I would recommend Cubesmart to my friends and family!
May 23, 2016
I love the hours. There are always carts available. I hate that there's one freight - which is usually not available - so I usually end up using the passenger elevator. They are currently installing an additional freight elevator, which is dope. Great prices for the area. I had two storage units here and ended up consolidating to one. Lots of places to pull up vehicle for loading into facility.
May 4, 2016
This storage place was convenient and reasonably price until they went up on my storage for no apparent reason without any explanation. I was very unhappy about that.
April 22, 2016
Great location to the interstate and the staff are very professional. Just wish it could be bigger but I have no complaints.
April 7, 2016
TimeS and place are covenant. The unit is spacious. The staff are helpful and courteous
April 3, 2016
Totally fine. Service was fine storage facility was fine. Only issue is that it is difficult finding this location and getting in and out with construction going on