July 14, 2018
CubeSmart is a very good facility, clean, various options and convenient. After several years of increases, too expensive so I found a smaller climate controlled space (no longer needed what I had) even closer to home and much less expensive. My opinion is CubeSmart must welcome the turnover by the way its rates are increased over time. But, a good spot for a couple years.
May 13, 2018
Love Michael and Miguel. They were very polite and helpful.
May 2, 2018
Very convenient great service if they don't change price I will continue. Only thing I don't like it is they change price
April 15, 2018
I had a inside unit and I was very pleased. Nice and clean. Plenty of cameras and security measures. So no matter what time I visited my unit I felt safe
April 7, 2018
I really enjoyed the short time I was with cubesmart. It was very clean and organized. All of the employees there were great.
March 30, 2018
My fiance and I got a storage unit here because the facility is right across the street from our apartment complex, so it's very convenient for us. Signing up and getting the unit was a quick and simple process. However, we misplaced our access code within a couple weeks, and needed to ask for the information again, and the manager Suzy was super accommodating. I told her I'd be able to get there by the time the office closes at 6 to show my ID and get the information from her. Unfortunately, my hour-long commute took even longer that day, and she still waited after hours until I was able to get there at about 6:30! Plus, she called me about a week later to let me know that we were a day overdue for our first payment; she wanted to notify me right away because we still had a couple days to pay it before getting slapped with a late fee. So we were able to pay it right away and avoid the late fee. I definitely appreciate that the staff here goes above and beyond!
January 24, 2018
The unit served it's purpose for the time that I had to use it.
January 3, 2018
They make it so easy to navigate any changes during long-term storage. I even buy them cupcakes on occasion =D Hi Mike !!! Go TEAM
September 12, 2017
Happy with our decision to go with Smartcube and this location
July 24, 2017
The manager at the Bolingbrook location, Lexi, is amazing! She was very helpful with finding me the right sized unit for me, and she was really patient with setting up a time for me to move in. Overall great experience, I'm happy I chose to go with CubeSmart.
May 30, 2017
I love the staff at this cubesmart.. I took over the unit from my mom, who passed away, so while they're not convenient to where I live, the staff has been so great working with me to get me what I need to take over the financials and everything until I can clean the unit out. really great people!!!!
April 26, 2017
There aren't enough kind words to describe Michael, the Store Manager at the Bolingbrook location. He was extremely courteous and professional. I'll definitely recommend this location to friends and family.
April 18, 2017
The information on renting, billing, and overall professionalism was fantastic. The indoor storage was just what was needed with the enclosed bay for unloading and in the middle of the facility to get easily to any unit.
April 3, 2017
When moving I realized needed a storage unit as my new house was too small to fit all my stuff. I found CubeSmart online and made a reservation immediately. It was easy to do and they even stayed open late to accommodate me!
March 21, 2017
This storage place is clean. Staff has great customer service.
February 23, 2017
This self storage facility is great and excellent.
November 5, 2016
I love cubesmart. They're always available for me.
August 24, 2016
We had a great experience with the rental process all the questions we had got answered and the security of the facility is beyond what we could have expected. We only planned on using for a few months but we will come back with our storage needs in the future and i will recommend the facility to all of my friends for their storage needs.
April 29, 2016
The associates and customer service is amazing. It only got 4 stars because 4 months after I signed the lease, the rent jumped over $20. I think it should have stayed the same for a year from my leadership date. Secondly, I paid for a climate controlled unit and when I go there in the summer I am sweating like a stick pig and then when I complained I was told to call before I come and they will turn on the ac....um no, I paid for a service to keep my electronics cool and over 80 degrees inside is NOT cool.
April 24, 2016
Convenient for temporarily keeping all of your extra items
April 1, 2016
Great place, Always clean and great customer service!
March 5, 2016
We had fun renting a storage unit. How often can you say that about any purchase? Michael was friendly, helpful and a pleasure to work with. He really took care of us. He explained everything we needed to know and walked us through the whole process of using the password and finding our unit. Everyone there seemed jjust as friendly and helpful. We are glad we chose CubeSmart.
February 27, 2016
Had a fast time setting my account. Staff was helpful and friendly i feel safe with my items in storage
October 28, 2015
My only concern is why do I have to pay an additional fee when I'm making my own payment online.
September 15, 2015
Michael has helped set up my online account and has always been willing to go above and beyond for me and my needs.
September 4, 2015
Everyone on the staff is very knowledgeable and very helpful. The building is always in clean order, even the loading garage and elevator. Very quiet and safe building. Very happy with my choice here!
August 3, 2015
very good...I like the conveniece...very clean and easy to get in...very impressed...keep up the good work guys...
June 2, 2015
I've been using storage facilities at various locations (about seven in Illinois) for about the last 35 years. This facility has been, BY FAR, the best. Clean, convenient, competitively affordable and great courteous, friendly, and knowledgeable staff. Will always highly recommend. Great Job!!
March 1, 2015
Michael has been great to me while I've been there. He's always been willing to go the extra mile!!
February 9, 2015
great ppl & service here! Rated A+++++++ been customer now for years and always treated great!
February 6, 2015
I rented a space a few months back and Joseph was very knowledgeable and understanding. I recommend Joseph to anyone renting!! The facility is super clean and service is very commending.
September 16, 2014
I am young and new to storage. Joseph explained everything to me that made this part of my move easier.
July 11, 2013
Want to thank you for your polite, courtesous, and generous with your time when we had questions. Thanks for being right in town, where my mom lived to make it convenient for the move after her passing and only having two weeks to do it in. I will refer Cubesmart to my friends and family. Good luck to you and your business. We only had an issue with the lighting, which was addressed the day of.