November 16, 2017
Nice customer service and convenient hours of operation. Just what we needed!
August 30, 2017
Everyone has been helpful and professional. Great staff!
August 21, 2017
I like cubesmart, the staff in countryside il are the best. I also like the easy pay capability of the online service. I am a retired veteran and only hope that there will be a discount available for us in the future... as the increases can burden with a fixed income .. thanks DW. USN ret.
August 21, 2017
easy access, well secured, great location and very helpful personal.
July 31, 2017
I am totally satisfied with the customer service at this location Thank You
February 15, 2017
Needed storage involved in the sale of our home. Cubesmart was easy to work with, they showed me all the storage units, and walked me easily through the process. The units are clean, and there is a variety to choose from. The staff is friendly. Would recommend to someone seeking storage.
January 16, 2017
Very courteous staff and clean, orderly facility. I highly recommend using this company and location.
September 13, 2016
We have been with Cubesmart for 2 years now. The facility is very clean & well organized. We would highly recommend them!
September 9, 2016
Tory T. was so helpful setting this up, and the move went smoothly. Later, when I visited minutes before closing another great staff member helped me, and even stayed a few minutes extra. Wow!
August 28, 2016
The entire rental process took less than 20 minutes, and that included setting up auto-pay and looking at the available storage units. The key is to bring your checkbook AND a copy of your homeowner or rental apartment insurance. That way everything can be done in one visit.
July 5, 2016
-Employee on site was very patient and helpful -Entire environment was clean, cool, and dry -We were given better deal here, for better unit, than at anywhere else in the area -Great security features that make me feel comfortable -Required insurance is a plus because it's cheap per month and covers plenty 10/10
April 27, 2016
Feels very safe here, even at night... music is piped in to areas. Service was great and i was explained everything about the space ,how the security works, and walked to my unit.. thanks so much!
April 22, 2016
I have been storing here for over a year now, the staff is great friendly and helpful. The online payment option is always convienient and not a head ache like past storage sites. overall satisfied.
December 1, 2015
Sheri and Curt have been very helpful in our transition from my Mother's apartment to getting her settled in a nursing home. I have had to make arrangements from across the country (Portland OR) and with my 8 brothers and sisters. Sheri has been helpful each and every time along the way! When we finally secured the unit, George helped my sister get all the paperwork and locks --- making this a painless and smooth transition. Being in customer service, I value when I meet others who are extraordinary in their customer service! Sheri and her team have gone above and beyond for our family, and I appreciate this so much. Thank you!
October 15, 2015
Other than my couch getting wet, we have had the best experience storing our furniture here for past few years. Nice. Friendly and customer service is great. Excellent people to do business with.
October 15, 2015
Since I have moved into the unit, the light that is supposed to shine directly above my storage space has been out of order. It has made located items within the unit difficult. I have had to us a flashlight. The space is well maintained otherwise and my things have been kept safe for the six months I have done business there.
June 25, 2015
The personnel at the facility were really great and helpful.
March 11, 2015
I think this is a great place to used it is near my home and always clean
November 4, 2014
I just needed a little space for a couple of months... then life happened and my stuff is still there, safe and available when I want it. The cost? (almost) priceless.
September 21, 2014
I feel that my vehicles are safe in the parking area where I rent, and my belongings are safe in the storage facility. It is clean and well-kept.
August 3, 2014
I came in on July 12th after reserving my unit online and was blown away by the service. My family was given a tour of the entire facility and the manager? spent over 15 minutes explaining things to us; he was beyond helpful, so nice and friendly! Ive used a lot of storage units in my life due to unforseen moves and helping family. The two people at cubesmart were the nicest ever! The facility was great too (and I liked the security) but I expected that after seeing photos (I live out of state). Anyway, it made my day after a long plane flight :)