December 11, 2018
The staff was very courteous, accommodating,and very knowledgeable with their facility.
November 25, 2018
The staff both online and at the location are very professional and focus on getting you what you ask for without pressure
November 12, 2018
I've had numerous storage facilities over the last 25 years, this location is one of the better ones all around. Alittle aged but very well maintained and secure.
August 28, 2018
This storage facility had easy access, never had issue loading/unloading, always had close parking. The staff is friendly and eager to help. The units are clean!!! They don’t smell like a gym, or mildew!!! The climate controlled units are perfect temp! So nice to remove furniture from storage and not have to wait a week for it to air out and lose the storage units smell!!! HIGHLY RECOMMENDED!!
August 5, 2018
We enjoyed the convenient location, easy access, cleanliness of the facility, the level of security provided, and the helpful staff. It served our needs perfectly.
April 7, 2018
I'm confident that my belonging as secure. And I'm not disgusted when I visit.
March 25, 2018
Cube Smart on Easton Ave in Somerset was great to work with. They were helpful and accommodating. Highly recommend.
March 18, 2018
Great customer service, nice facility clean and safe.
November 6, 2017
Good - but PLEASE, put a Print Button on the payment confirmation page!!!
October 10, 2017
Very happy with the service and especially the people at the Easton Ave location !!!
June 20, 2017
On a whim I stopped by Cube Smart as I was driving past to see if they had a unit available. I was shown 2 units, signed my lease and had a lock on my new storage unit in less than 20 minutes. Office staff were extremely helpful.
March 2, 2017
Great location and staff are very nice. Only thing is a little pricey and can't access 24/7 unit.
March 2, 2017
Reserving unit and finalizing our agreement was very easy. Staff was very pleasant and helpful. Unit was clean and ready for us to move in. First day of move in went well, access to unit was easy.
February 3, 2017
The staff are extremely helpful and welcoming and offered us lots of options when choosing the right unit!! I highly recommend this facility!!
January 14, 2017
As storage facilities go, this location truly qualifies as " the best of the the best". Having reviewed four (4) other companies before selecting this location, there was no comparision. Cleanliness, security and most noteworthy of all, customer service are all outstanding. The management team, chaired by the General Manager, Corrie Russo and assistant David, could not have been nicer. Corrie was extremely patient in helping me through the application process, discussing the local operation procedures and answering all my questions. Her interpersonal/customer relations skills are excellent. CubeSpart is fortunate in having such a team in place. Strongly recommend this location for your storage needs.
December 14, 2016
I stopped in to get a storage unit only a few minutes before closing and expected the staff to be grumpy and annoyed as has been my experience at other storage units in the past but the people in there were awesome and very happy to help. They were very kind and helpful. They showed me several units and asked which worked best for me as opposed to just giving me the large (and more expensive) unit I initially asked for. Turned out a smaller and cheaper one was a better fit. Again, great customer service! Wish I'd found this place sooner
August 14, 2016
While there are a few issues with the facility, the customer service, particularly by Carrie is above and beyond the best I've experienced at any business. Carrie has done more than necessary to help with our transition between renting a home, being in temporary housing which required storage, and into our new home.
July 22, 2016
The storage facility is great, however, the monthly fees keep going up.
July 19, 2016
Great! location for storing all of your belongings.
March 29, 2016
My husband and I would recommend this storage facility to anyone. When we first walked in to ask questions, the staff was very polite, welcoming and helpful. Facility very well kept.
November 9, 2015
Everyone is so helpful. Maria was able to help me figure out what I would need. She followed up on all calls and is so nice and professional
July 27, 2015
I must admit I came to the location spektical due to being a Police Officer and wanting to store my Motorcycle. From the moment I walked inside the office, I was greeted by a warm welcome from Maria . She started the conversation by repeating what we discussed on the phone a couple days prior and she remembered my needs of the storage unit. She was patient and kind from start to finish. I signed paperwork the same day. Thank you Maria for #1 Connecting with the customer #2 Remaining professional #3 Pleasing the customer. Maria, I would like to thank you for all your help. You are extremely knowledgable about the company. Your support has been and will continue to be greatly appreciated.
June 19, 2015
Recently rented a 10x10 space for my daughter's apartment furniture and belongings in between college and real life. Both Carrie and Maria provided friendly and timely customer support throughout the rental and moving process. The facility is extremely clean and well climate-controlled. It is conveniently located and I recommend this facility highly!
May 6, 2015
I highly recommend this company for self storage. The customer service is great. The facilities are clean and convenient. The prices are fair and competitive. With a nice truck on site renters can use this place is a slam dunk if you need self storage. I am very pleased.
March 6, 2015
The facility is neat and clean, and both Carrie and Brian are friendly and helpful. This is by far the best storage facility that we have found - and we REALLY shopped around!
August 28, 2014
Brad from the Easton Ave location is an excellent customer service rep who takes care of any concerns we have. The site is awesome as it allows you to rent their moving truck for a small fee of $10 per day.
August 27, 2013
The staff at the Somerset office are great. They are a pleasure to work with.
August 1, 2013
This has been a long time coming and truly overdue. If there ever was two individuals who deserve a " Customer Service Award " it is Micheal and Carrie of CubeSmart Self Storage. If ever I had a situation of difficulty, these beautiful people have bent over backwards to try to satisfy my moving and storage needs time and time again, not to mention super courteous in their approach to make one feel wanted and put your trust in the company's many services. I really would not know what I would do without these individuals leading the way, and for that " I TRULY THANK YOU TO THE FULLEST "
July 23, 2013
Michael Zappola is very helpful. He is easy to talk to, and has an answer for all questions. And he has helped me tremendously. The only complaint I have is the lack of AC on my unit's floor, but I know it was going to be fixed soon. Plus I've moved to another unit now, so I'm out of the heat!