September 17, 2018
From the start, when I moved some of my things into my storage unit, Mellow and Andre were both very helpful. They helped me with the storage and assisted the movers as well. Throughout the year, they provided great customer service! As a woman, I felt safe while they were working. However, I rented my 5 x 15 unit online and when I moved in, the actual size of the unit was smaller than advertised. The unit was 3 x 15 and there was a large support beam from the building within my unit. So it took out a small piece along the back wall. Also, there was no AC in the 'temperature controlled' units/floors for the months of September, October, November of 2017. The lights on the floors are motion sensored and I found that to be annoying when I was so far in the unit I had to climb out to turn the lights on the floor back on.
July 25, 2018
This is my 2nd time using this facility, and was happy have built rapport with the staff members from before. Romero and Andre are still on top of their game! Helpful, efficient service with a smile is always provided by either of the two. My unit was clean and ready for move-in and it was seamless. Thank you, Cubesmart, Maywood.
June 28, 2018
You guys owe me money back for July payment,right is only right I was there only a week after paying you guys and CV you all keep my money that should be refunded none has money to just give away.I was planning on coming back in the winter,but after you all kept my money I said no way, would not recommend online to use cubesmart out that.This will be on my radio show to my listeners about how you guys are.
June 18, 2018
I needed temporary storage during the process of moving to a new house. CubeSmart was an easy drive for us, with a smooth way to enter and exit the facility when loading and unloading items. We ended up with two units on the 4th floor, and it was always easy to obtain a cart and an elevator to get up and down. The two guys in the office were friendly every time we saw each other and extremely helpful in ensuring I knew when payment was due.
May 12, 2018
Love this storage company they need to network there computer system so that it would be convinced to pay your bill at another location
May 10, 2018
I drove by this location frequently when it was being built and when I needed a storage facility thought it was new and close to home. I am so glad I did, the place is great, the staff is very friendly. They actually smile and seem happy to see you, so refreshing! I am also amazed that when I walk in they look up my unit before I even tell them any information. Amazing memories!
April 20, 2018
I was very happy with the quality of service I received. I drove up at 9:30am & they open on time, set me up with my storage unit & I was out the door with no problem. Best customer service I have ever received.
March 10, 2018
Andre was so friendly, helpful and professional. He made the entire experience easy and enjoyable.
February 7, 2018
Was convenient enough moving in. They supply the dolly to move large amounts of stuff. Nice to know stuff is in controlled atmosphere. Overall good
December 11, 2017
It was very easy and convenient to get my items into the storage unit. It also is a very safe system and I feel very comfortable that items are in this storage facility. Also, Romello was the greatest to work with!
December 1, 2017
Love! Love! Love! Cube Smart Storage!!! Very Convenient! Safe! And Clean!
November 6, 2017
Very happy with our service with 1st Ave Cube Smart location. Service is top-notch, facility is clean, well lit and we've had zero issues since we first chose Cube Smart. Smart choice.
October 1, 2017
I was just planning a short term lease until I got situated. I’ve not seen myt stuff in over a year now. Everything seems fine.
August 28, 2017
The people working here do a fine job of being customer focused. I don't appreciate the extra fee added to online payments, though. And I think they should tell you that insurance is $12 per month UNLESS you bring in your homeowners or renters insurance policy. Otherwise, the facility is clean and well-managed. They could use another wheeled dolly.
July 25, 2017
The only interactions I have had with staff have been excellent. Security is good. Clean facility with easy street access
March 17, 2017
The staff at cube smart has always been extremely professional and provide superb customer service. The facility is well kept.
March 5, 2017
Close and easily accessible...could be less as far as $$...but no complaints. I like the indoor storage overall
March 4, 2017
The facility, staff and location are all excellent!
February 27, 2017
Great customer service and storage set up was easy. Agent was able to answer all of my questions and provide a tour of the facility even though I arrived 5 minutes before closing time!! Clean facility and I am pleased with the security provided.
January 4, 2017
facility is clean, well-lit, with flatbed carts readily available. Support services are stellar - folks here are friendly, knowledgeable, and prompt. Resolving billing and record-keeping issues was painless and fast
December 5, 2016
They are easy to contact and very professional. Very helpful.
November 23, 2016
This location is conveniently located that's easily accessible by car or bus. The staff is friendly and helpful at all times.
October 29, 2016
I've had a large storage unit for nearly 2 years & have been very pleased with my experience. The premises are clean, monitored, temperature regulated & I've never had any problems. I recommend this company & this specific location!
October 13, 2016
At first there was some confusion with my original reservation, but Denita corrected everything for me in a timely fashion. She was very professional and explained everything clearly. She helped me to find the right size unit for my budget.
October 3, 2016
The staff are really nice and helpful. They make sure you have what you need.
September 23, 2016
I have used this facility even before it became CubeSmart and I have always encountered wonderful, helpful personalities. Jason and Andre are very knowledgeable, helpful and HILARIOUS agents....even still, they maintain their professionalism and that works for me. I have not had any problems here and the agents here go out of their way to accommodate you and meet your need. I recommend this place for short-term storage. After 6 months, you will probably experience an increase in rent, but they will still try to help you out. I appreciate the comfort in knowing that my things are safe and when I come into the office, I will definitely smile. Big thanks to Jason and Andre.
July 22, 2016
Friendly staff, clean, very secure, super convenient!
June 10, 2016
I have been a customer since May 2013. The staff has always been accommodating to my needs and special circumstances to the best of the company's ability's. Great customer service.
November 15, 2015
Have been storing my things at the Maywood Cubesmart for a month now, and am happy with the friendliness of the service and the accessibility and cleanliness of this facility. I am also pleased with how respectful other Cubesmart customers are at this location, with regards to sharing the parking lot space, holding elevators, and keeping the facility clean. The only criticism I have so far is the strong smell of moth balls at this facility, but this is true for just about any storage facility out there. I therefore do not hold this against this Cubesmart facility. I am glad I find this Cubesmart!
September 1, 2015
will use this station from now on this is the place where I will store my stuff
August 20, 2015
It was easy to sign up and very simple to use. Customer service was awesome, Andre was the person that assisted me, and he was both personable and helpful.
April 20, 2014
I would like to be able to store my credit card information for payment without signing up for automatic payments. I get paid different days each month so the automatic payments don't work for me. But I also would rather not have to get my purse everytime I pay this bill either.
January 2, 2014
Great units, the building was always clean and I felt secure that my belongings were safe. There was a promotion when I initially purchased and it was reasonable at $63 per month. The last month a purchased i didn't have the discount and it was $83. $83 for a 10x5 seems a little over priced.
August 28, 2013
We needed a place to store our extra stuff as we are downsizing to smaller house than we have previously had. We have been very pleased with the facility and the access. We also feel that our belongings are very secure.