2 years ago
Mellow and Andre
From the start, when I moved some of my things into my storage unit, Mellow and Andre were both very helpful. They helped me with the storage and assisted the movers as well. Throughout the year, they provided great customer service! As a woman, I felt safe while they were working.
However, I rented my 5 x 15 unit online and when I moved in, the actual size of the unit was smaller than advertised. The unit was 3 x 15 and there was a large support beam from the building within my unit. So it took out a small piece along the back wall. Also, there was no AC in the 'temperature controlled' units/floors for the months of September, October, November of 2017.
The lights on the floors are motion sensored and I found that to be annoying when I was so far in the unit I had to climb out to turn the lights on the floor back on.