I have been at this storage over 5 years and have not had any issues. They are mostly accommodating. I am pretty much satisfied. My only issue ( frequent rent increases) .

I LOVE THE HOURS OF OPERATION. THE LOCATION AND CUSTOMER SERVICE

I enjoy cubesmart because my facitity has the highest level of customer service and support I have ever received from a storage company.

Just wanted to give a shout out to Kiara at store 0873 in Chicago whom successfully facilitated my moving needs with garnering a storage unit. She walked me through the process quite seamlessly and we had a few chuckles as well. Great customer service and awesome facility.

Great service, the agent was extremely professional, and polite, it was a pleasure signing up. She explained everything so thoroughly and plain. She was patient and polite... The facility was very clean.

Staff approachable and helpful. Clean facilities with plenty of space for cost

Beautiful team always clean. Information. Very nice when they give me a curtsy call. I just love this location

Every visit to the office I have received courteous service.

I was in desperate need of a storage unit... All I know is that I received a call from a lovely young woman who helped me get a storage unit.. A friend of mine put in the inquiry, never would have known.

Facility is great as well as staff. Excellent service.

The staff is friendly and professional. Keep up the good work!

The 2 young ladies that helped us with our unit on 8/3 were awesome. They were extremely patient and courteous. It was a long day, close to closing time and they waited on us, helped us and answered all of our questions so patiently. This is the kind of service that makes a customer come back and recommend your facility to others. Thank you cube smart for employing such amazing associates.

From my first contact with the facility on 83rd and South Chicago, it was delightful. The ladies were engaging and knowledgeable: Mela, Shads and Tiffany, They made the process easy - What an Amazing Team!!! The facility is Convenient, Secure and Super Clean. I had compared several storage facilities and the care and appearance of the CubeSmart on 83rd and South Chicago was the best hands down!! :)Great Job Ladies!

The staff at Cubesmart is very friendly and knowledgeable. The facility is always clean.

customer service good and friendly staff. prices high

The staff is awesome & helpful. They enjoy their job & their customer service is amazing.

I've had this storage way too long,however the people who work her is very nice it's always clean ..its gotten a little too expensive for me though but for the quality of security& service has been worth it.

Thank you.. everyone is just right. Always work with me while I travel.

Customer service is excellent. Security is great but somewhat tedious. A pipe cracked on the second floor and put an inch of water on the first. They seem to be quick to fix it but I saw property damage to customer belongings there. I was really glad I was on the third floor.

I have been here storing since before 2011 when it had another name. This facility is always clean. The Manager Tory is very helpful, professional and a people person. She always goes out her way to help customers with their situation being an ear to listen to and always encouraging & uplifting she is truly God Sent and an Angel. Tory and Kay are always efficient, professional and understanding.

I feel more safe in the CubeSmart facility than I usually would at other storage facilities. Customer service is usually okay . . . I think the ladies could be more cordial. While not rude, they are a little brusque. The facility itself is clean although the material on the exposed industrial tubing worries me.

This was our first time renting a storage. Lashon greeted us with a smile and made our experience seemless. She asked all the necessary questions and showed us our options. She went over the prices and rules and answered all our questions. The facility was clean and the room temperature was comfortable. The facility is also secure. I will surely recommend CubeSmart to my friends.

The level of customer service and professionalism that I've experienced with the employees has been exemplary. As someone that's keen on following up, I can truly appreciate how thorough everyone has been when communicating with me regarding my account. Also, the facility was extremely clean and very well maintained during my initial visit. I would definitely recommend this location to friends, family, colleagues, etc. that may be in the market for a storage unit. Overall and thus far, I'm an extremely satisfied customer.

EXCELLENT CUSTOMER SERVICE, GOOD SECURITY & CLEAN.

I needed extra storage space and wanted to find the best place. The location was not only convenient but clean and secure. The staff was helpful from day one and was always available. My unit was perfect and again I say, the entire facility is spotless! As I was moving out, potential customers asked my opinion and I had nothing but positive things to say. I highly recommend.

All of the women that works at this facility are super nice and very helpful. Would definitely come back to this storage facility if needed in the future . Thanks ladies for a wonderful experience.

Very clean, great climate control facility. As a woman, I feel comfortable going to my unit alone.

So far so good...Been using for about a year now...Easy to pay online...No complaints..Maybe a little more access time.But kool runnings overall.

From my first call to set up for storage I received nothing but top notch customer service including the first day I came to the office. The location is very convenient as well.

Excellent service quick and easy!!!! Kay was very helpful . Would definitely use again . Thank you!!!

No compaints... professonal staff and nice location!

Excellent customer service from Manager Kay Preston and her staff. Will recommend this facility to my family and friends.

The facility is satisfactory; however, if I require a dolly I must retrieve it from the office. This limits the availability to within office hours. I do not like that the storage cost increases frequently.

The faculty was great. Never a security issue. The staff very courteous and proactive in their customer service and collections

Great pricing, awesome facility and great customer service. I'd recommend this company to my family and friends. I loved the fact that this facility has climate control.

Your storage became to expensive for the space. Going up $20-25 bucks every 2-3 months was a little to much for me.

Excellent service by manager and crew. I have received excellent help when I relocated to NM.

The place was fine but one of your staff members the one with the short hair lacks customer service skills

This facility came in handy at the last minute for my storage needs but the prices are absolutely ridiculous. I have a small unit and my monthly fee is way too much. I moved to another state so I needed the space.

In this world today where everything is about $$$, CubeSmart renders the greatest customer service ever. They're very personable. This facility is soooooooo clean, that you can practically eat off the floors. I'll rate it as "EXCELLENT."

The facility is convenient. The sign up process was easy.

The staff has been the best! They're very helpful, very nice, and very efficient. The facilities are very clean, organized and have great access hours. I definitely chose the right place to go to for my storage needs.

The manager at this location Angela was very helpful. She made sure I was renting the right sized unit. The convenience of renting a truck at the the same location saved time and money Thanks Angela for your assistance.

Im happy I decided to use Cubesmart for my storage needs. The employees are friendly and very helpful.

good place, good services, easily accessible, price right

Wonderful, I will refer my friends to store there things here. Great service and so far very clean. God Bless!!

I arranged an out of state move; and, upon arrival, the Manager, on site, was extremely helpful in ensuring that my move in went well. Anything I needed was provided (cart, lock, etc.); and, she remained on site to ensure that my truck and attached pull-cart were parked in the right place. And, each time I visit the site, her effervescence makes my visits very pleasant. When the truck-rental company attempted to over-charge me for not returning the truck, she assured them that she remembered me being there, with the truck, on time. I appreciate the awesome customer service of the Manager on site. I will recommend this site to anyone needing storage space in a hurry.

Nice clean facility to rent storage space.the staff is friendly and pleasant

in a very good area and is secure.will recommend to family and friends

Was able to sign up with no real problem very easy hope it stays that way

It would be even greater if you could pay biweekly

Great place to store, I would recommend. My only problem, I wish there was a security person to escort me up to my unit. There have been times when I want to go to my unit but don't go because I don't feel safe up there alone. Kind of creepy.

The facility is conveniently located for my needs. The facility, both inside and out, was clean and well kept. My unit was also very clean and well kept. The most impressive thing about this location was the manager Ms. Angela Clay. She is extremely professional and epitomizes service with a smile. Ms. Clay clearly understands the importance of great customer service. She is very knowledgable of the product and company, she is a great representative of both CubeSmart and United Storage.

I am really satified with the storage locker and the facility.The only thing I didn't like was that I was surprised at all the add on charges I received when I sat down to sign the contract. All in all my research has led me to conclude that this is the overall best storage facility I have found.

I like the friendliness of the people there. I didn't like the hidden fees that was revealed at the time of signing the contract. Overall for the size of the space it is the lowest cost in my area.