Reviews of This Facility

Great customer service and facility

January 13, 2018

This is a great storage facility. The staff, especially the manager Pat, is fantastic and provides the best customer service.

Great Storage Facility and WONDERFUL STAFF

October 11, 2017

I love coming to my storage unit because I know that it will be clean and the staff are always friendly. Especially Pat, she always has a beautiful smile on her face, greets me every time she sees me and takes great pride in keeping the facility clean and nice.

Can't beat this CubeSmart!

August 26, 2017

Pat and her team at this CubeSmart are kind, knowledgeable, and excellent to interact with! They take pride in their work and you can see that in the cleanliness and upkeep of the facility clear as day. I can only highly recommend this location and Pat and the CubeSmart team here!

Customer Service Experience

August 11, 2017

Good service from the team members and quick wait times.

Awesome Job!

July 8, 2017

My time at Cubesmart was the silver lining in a very dark day. I was treated with tremendous care and efficiency and all I can say is a very large THANK YOU! to your staff for the joyful experience. I would highly recommend this facility to anyone looking for a clean, well secured, and efficiently operated storage facility! Thank you again! Laz

polite staff

March 30, 2017

the staff are very polite and efficient, I always enjoy coming to this facility

Love the place. Clean and great customer service

February 19, 2017

Great customer service, clean, easy to access.....

Great facility!

February 7, 2017

This facility is very clean, well lit, and secure. Excellent customer service, thank you Pat! Great place to store your belongings!

Great Service & Facility Price

January 16, 2017

I just want to let it be known that the service that I've received from the manager PAT MCCLENDON-JONES at the Chicago Harlem location is BEYOND EXCELLENT she has always went out of her way to help me with all of my needs and to top it all off the facility is very clean and nicely priced. Would definitely use CUBESMART over the competition.


August 10, 2016

I arrived after purchasing / reserving a unit online, only to find out it was too small, smaller then I was thinking... Chris Williams was kind enough to look through his inventory finding me a better/bigger unit for about $12 dollars less!! THIS WAS AWESOME!! Definitely going to recommend this storage to others in my area looking.

Great self storage facility!

June 20, 2016

Great place and excellent customer service! Great experience . Thank you !

great service but need 24 hour access

May 13, 2016

The facilities are immaculate and top notch but I would love if there was 24 hour access. Customers need that

Best Place For Storage

May 8, 2016

This is a wonderful facility! This is where you want to go if you need to store your belongings. The units are very clean and well maintained! The building is very secure! I've never felt unsafe going to my storage unit day or nighttime. I've rented a space for a number of years and I've never had any issues! The staff members are great! Very pleasant at all times and willing to help if you need anything!!

Look No More, the Best Place to Store

April 5, 2016

Excellent Customer Service, Safe and Clean Facility. I have been here for over 3 years and completely Satisified!!

Love this storage facility!!! A forever customer

March 31, 2016


Great management Keith and Janet are awesome!

January 18, 2016

I have had my unit a little over 2 yrs now. Keith and Janet are always friendly and there when you need them. Awesome Customer Service

Excellent service

December 9, 2015

We meet today an extraordinary employee of CubeSmart today named Edward. We appreciate your honesty and kindness. He explain everything clearly and help us to find the storage we need that was clean and easy to store our stuff. Thank you very much.

we love this facility . Others facilities should take note of how good it is.

December 2, 2015

great place . wouldn't go any where else. others should take note of this facility

Great place to store and excellent customer service

November 16, 2015

The place is very clean , prices are great, the place is very well lit and the manager Edward Martinez was very helpful its a must recommend place to store your belongings made me feel very comfortable.

Very Clean and Secure!!

July 2, 2015

I only have one concern. On a couple occasions I have been there and needed to use a cart and none were to be found. No one else but myself was there, so no one else was using. Walked the whole building, checked all entrances and nothing. Had to come back later...this has happened twice!!

Very professional

May 2, 2015

Customer service representative was very professional. Provided a variety of options and explained all cost involved. Units that I viewed were very clean. I reviewed units on a chilly day however, the units were very comfortable due to the temperature being controlled by a heating system. I would refer this particular storage to anyone who likes professional service.

Decent place - miss the old workers though :(

April 27, 2015

This storage unit facility was recently taken over by cubesmart, now our favorite staff member is gone :( We go there during the day and no one is in the office now, the gate is up for hours at a time instead of needing your code to get in, and the price keeps going up and up a few dollars every couple of months...we are happy overall but are shopping around for another place.

called for login help

April 29, 2014

Needed help with creating an online account. The customer service representative was very helpful and pleasant.

Excellent in every way!!!

January 5, 2014

We have been at the 6201 S Harlem location for exactly 2 years, it has been the best experience we have had for storing our household items.We go into the office, they go above and beyond their jobs, a smile, a hello and Keith remembers so many of our names, I don't know how he does it!! We love it here and couldn't imagine storing our stuff elsewhere. We had our stuff at a different company and were so unsatisfied with their service and the storage area smelled, so did our items. Thanks for a great experience!!!

Great Service

December 30, 2013

The people that work at the 6200 S. Harlem facility are always very helpful and friendly.

Great overall facility

September 13, 2013

Grounds are well maintained and staff is always courteous and helpful.

Very nice

July 15, 2013

This is a very nice facility. Their staff is exceptionally friendly and helpful. Facility is secure. Parking in loading dock sometimes is difficult and if you have a big moving van and an inside unit you may have to pay movers more for long walk from outside to inside to your unit. Very nice, clean, friendly....I would definately recommend it.