3 months ago
Great customer service at the facility at 6201 South Harlem, Chicago
Your staff person there, Pat, was excellent in customer service. She was professional, efficient, knowledgeable and pleasant. She really helped us to properly start the lease, info re payments, due dates, purchase a lock etc.
She also maintains the facility in exceptionally clean and pleasant condition. The facility is very good and well organized, but the main thing is that Pat provided exceptional customer service. I'm in the service industry, so I know great customer service when I see it. You are lucky to have such a committed staff person. Thank you.