Reviews of This Facility

Love CubeSmart!

Star rating 5 out of 5

November 6, 2018

If you are looking for super friendly staff members and management, a clean storage area, then look no further! I rented a storage unit for over a year and was extremely happy with them. The entire facility was always clean, it’s safe, the staff was wonderful and the convinience of paying online or at the office was great! Definitely recommend CubeSmart!

Great self storage

Star rating 5 out of 5

October 13, 2018

It was a good experience................... .......

Great customer service

Star rating 5 out of 5

October 5, 2018

The ladies who staff the facility always are courteous to me. I appreciate that they call to remind me regarding payment.

Clean dry facility

Star rating 5 out of 5

September 13, 2018

The employees were very friendly no matter what time I went into the office.


Star rating 5 out of 5

September 12, 2018

Excellant all over very helpful stagf Clean Easily accessible

Awesome customer service!

Star rating 5 out of 5

September 5, 2018

I've been a customer at this location since 2014 and never had an issue with my storage unit, Management or staff. Awesome customer service.

Great Self-Storage Facility

Star rating 5 out of 5

August 26, 2018

I am working with a very friendly, competent and efficient Pat McClendon-Jones, Manager of this facility, to move from my two 5x5 storage units to a 5x15 one to accommodate my increased needs. So I look forward to continuing my happy relationship with Cubesmart, Ms. McClendon-Jones and her staff.

Great storage facility and great staff

Star rating 5 out of 5

August 14, 2018

Angela helped me set up my storage unit and was courteous and ever so helpful. She’s great and the facility is clean, well maintained, and safe. Would use again if in need of additional storage!

great place

Star rating 4 out of 5

July 25, 2018

place is close to home and very clean have reasonable prices for the different unit and will work with you so you get the right size unit

I'm really happy with Cube Smart.

Star rating 5 out of 5

July 23, 2018

Angela and Pat are super efficient and very nice. I had 2 units. I've organized my stuff and was able to only need 1. I will recommend your facility to family and friends.

Wow! FANTASTIC staff and helped me every step of the way!

Star rating 5 out of 5

July 2, 2018

Wow! FANTASTIC staff and helped me every step of the way! Very satisfied with the service and how clean the facility is. I feel very secure and welcomed!

It was my first Storage Rental and I was Sold Immediately

Star rating 5 out of 5

May 24, 2018

I arrived and was greeted by Angela and Pat ,They walked me thru every step of my first storage Rental, and answered all my Questions no matter how trivial they were ..All I can say is that if I were a Teacher I would have to give them both an A+. Keep up the Great Work Lady's..

Overall great storage area!

Star rating 5 out of 5

May 9, 2018

This is the best storage area. The people are very nice and helpful. If I had any questions they had helpful answers. The prices are reasonable compared to other storage places. The storage areas are always neat and clean & never have any problems. I would recommend Cube Smart to any of my friends who needed a storage area.

Excellent Storage

Star rating 4 out of 5

April 30, 2018

I enjoyed my time at this location. I moved my unit because I was moving out of the city. Last April there was a break-in at this location - and though that was a scary time (my unit was gone through), the staff provided me a new lock for my unit. They also put a new lock on the doors to the facilities, you now needed a code to get in (which is great). i would recommend this location. Big units that are decently priced.

Great place to store your items

Star rating 5 out of 5

April 20, 2018

Great place to store your belongings and they will be safe and dry.

Great location

Star rating 4 out of 5

April 20, 2018

Met my storage needs.... Only thing I didn't like was the storage rate increases throughout the time I had unit(s). Otherwise, it was a good decision using Cube Smart.

I Love Mgr. Pat so much!

Star rating 5 out of 5

March 7, 2018

Pat is an extraordinary Manager! She makes sure everything is clean and that tenants follow the rules. She goes the extra mile to help her tenants. I moved 100 miles away and will not leave the location because of Pat!

Awesome storage facility and great customer service.

Star rating 5 out of 5

February 26, 2018

I recently downsized my storage unit and Ms. McClendon made it very easy to downsize by assisting with recommendations for which size would suit me.

Great Storage Facility

Star rating 5 out of 5

February 13, 2018

Angela Clay helped get me set up and she was great! The process was smooth and efficient. I highly recommend this facility. The customer service is one of the best in the area.

Great Customer Service

Star rating 5 out of 5

February 1, 2018

Great service and fun experience with the Angela Clay and the ladies in the office. I recently had a problem with my auto pay and Angela was so helpful in providing me with the time to give my new information so I wouldn't fall behind. I've been with Cube Smart for over 2 years and the quality service and assistance I have received from Angela and Pat has been awesome. Great Staff!!!!!!

great facility and very easy to find

Star rating 5 out of 5

January 20, 2018

Great price and friendly staff and very clean every time I go there.

Great customer service and facility

Star rating 5 out of 5

January 13, 2018

This is a great storage facility. The staff, especially the manager Pat, is fantastic and provides the best customer service.

Great Storage Facility and WONDERFUL STAFF

Star rating 5 out of 5

October 11, 2017

I love coming to my storage unit because I know that it will be clean and the staff are always friendly. Especially Pat, she always has a beautiful smile on her face, greets me every time she sees me and takes great pride in keeping the facility clean and nice.

Customer Service Experience

Star rating 5 out of 5

August 11, 2017

Good service from the team members and quick wait times.

Awesome Job!

Star rating 5 out of 5

July 8, 2017

My time at Cubesmart was the silver lining in a very dark day. I was treated with tremendous care and efficiency and all I can say is a very large THANK YOU! to your staff for the joyful experience. I would highly recommend this facility to anyone looking for a clean, well secured, and efficiently operated storage facility! Thank you again! Laz

polite staff

Star rating 5 out of 5

March 30, 2017

the staff are very polite and efficient, I always enjoy coming to this facility

Love the place. Clean and great customer service

Star rating 5 out of 5

February 19, 2017

Great customer service, clean, easy to access.....

Great facility!

Star rating 5 out of 5

February 7, 2017

This facility is very clean, well lit, and secure. Excellent customer service, thank you Pat! Great place to store your belongings!

Great Service & Facility Price

Star rating 5 out of 5

January 16, 2017

I just want to let it be known that the service that I've received from the manager PAT MCCLENDON-JONES at the Chicago Harlem location is BEYOND EXCELLENT she has always went out of her way to help me with all of my needs and to top it all off the facility is very clean and nicely priced. Would definitely use CUBESMART over the competition.


Star rating 5 out of 5

August 10, 2016

I arrived after purchasing / reserving a unit online, only to find out it was too small, smaller then I was thinking... Chris Williams was kind enough to look through his inventory finding me a better/bigger unit for about $12 dollars less!! THIS WAS AWESOME!! Definitely going to recommend this storage to others in my area looking.

Great self storage facility!

Star rating 5 out of 5

June 20, 2016

Great place and excellent customer service! Great experience . Thank you !

great service but need 24 hour access

Star rating 4 out of 5

May 13, 2016

The facilities are immaculate and top notch but I would love if there was 24 hour access. Customers need that

Best Place For Storage

Star rating 5 out of 5

May 8, 2016

This is a wonderful facility! This is where you want to go if you need to store your belongings. The units are very clean and well maintained! The building is very secure! I've never felt unsafe going to my storage unit day or nighttime. I've rented a space for a number of years and I've never had any issues! The staff members are great! Very pleasant at all times and willing to help if you need anything!!

Look No More, the Best Place to Store

Star rating 5 out of 5

April 5, 2016

Excellent Customer Service, Safe and Clean Facility. I have been here for over 3 years and completely Satisified!!

Excellent service

Star rating 5 out of 5

December 9, 2015

We meet today an extraordinary employee of CubeSmart today named Edward. We appreciate your honesty and kindness. He explain everything clearly and help us to find the storage we need that was clean and easy to store our stuff. Thank you very much.

we love this facility . Others facilities should take note of how good it is.

Star rating 5 out of 5

December 2, 2015

great place . wouldn't go any where else. others should take note of this facility

Great place to store and excellent customer service

Star rating 5 out of 5

November 16, 2015

The place is very clean , prices are great, the place is very well lit and the manager Edward Martinez was very helpful its a must recommend place to store your belongings made me feel very comfortable.

Very Clean and Secure!!

Star rating 4 out of 5

July 2, 2015

I only have one concern. On a couple occasions I have been there and needed to use a cart and none were to be found. No one else but myself was there, so no one else was using. Walked the whole building, checked all entrances and nothing. Had to come back later...this has happened twice!!

Very professional

Star rating 5 out of 5

May 2, 2015

Customer service representative was very professional. Provided a variety of options and explained all cost involved. Units that I viewed were very clean. I reviewed units on a chilly day however, the units were very comfortable due to the temperature being controlled by a heating system. I would refer this particular storage to anyone who likes professional service.

Decent place - miss the old workers though :(

Star rating 4 out of 5

April 27, 2015

This storage unit facility was recently taken over by cubesmart, now our favorite staff member is gone :( We go there during the day and no one is in the office now, the gate is up for hours at a time instead of needing your code to get in, and the price keeps going up and up a few dollars every couple of months...we are happy overall but are shopping around for another place.

called for login help

Star rating 5 out of 5

April 29, 2014

Needed help with creating an online account. The customer service representative was very helpful and pleasant.

Excellent in every way!!!

Star rating 5 out of 5

January 5, 2014

We have been at the 6201 S Harlem location for exactly 2 years, it has been the best experience we have had for storing our household items.We go into the office, they go above and beyond their jobs, a smile, a hello and Keith remembers so many of our names, I don't know how he does it!! We love it here and couldn't imagine storing our stuff elsewhere. We had our stuff at a different company and were so unsatisfied with their service and the storage area smelled, so did our items. Thanks for a great experience!!!

Great Service

Star rating 4 out of 5

December 30, 2013

The people that work at the 6200 S. Harlem facility are always very helpful and friendly.

Great overall facility

Star rating 5 out of 5

September 13, 2013

Grounds are well maintained and staff is always courteous and helpful.

Very nice

Star rating 4 out of 5

July 15, 2013

This is a very nice facility. Their staff is exceptionally friendly and helpful. Facility is secure. Parking in loading dock sometimes is difficult and if you have a big moving van and an inside unit you may have to pay movers more for long walk from outside to inside to your unit. Very nice, clean, friendly....I would definately recommend it.