November 14, 2018
Price, Condition, Safety, Customer Service, Location: All rate a 10+ An emergency situation (a flood) necessitated a very quick move. Had never even been to a storage facility before and was pleasantly surprised to put it mildly. If I ever need one again, CubeSmart here I come.
September 17, 2018
My wife and I rented 2 units here and I was very impressed by the level of the facilities. The elevator is relatively fast, the carts are readily available, and the management was very helpful.
September 3, 2018
Staff was always pleasant and helpful. Facility spotless, with carts easily available. A very nice experience. Thanks
July 23, 2018
We moved from a smaller unit to a larger unit. Been with Cubesmart for years!
June 12, 2018
Great staff, always very helpful! Clean, great location!
June 11, 2018
I have been a owner of a Software Company for a long time. I have used this facility for some time with great satisfaction. I have had multiple Warehouses and Storage Companies I have worked with and can honestly say they are truly first rate. I simply reduced some stuff still have one unit with them.
May 23, 2018
The place is kept clean and secure. I feel that my belongs are in a safe place. However, it is difficult to make any changes to your contract. You have to cancel old contract and redo a new contract, instead of just updating or editing existing contract. Which makes it hard if you are not in the area to sign a new contract. This policy and process need to change. Late fees need to be assessed when they cannot accommodate.
May 20, 2018
just rented a larger space in the same place . Service there is excellent
May 18, 2018
Everyone is very nice, pleasant and helpful! They all go above and beyond ~ Great customer service. Having to store my valued furniture and treasures, I feel comfortable and confident having it all stored at this location. Great place to do business with.
May 14, 2018
Service was always good but when I had to go to the hassle of downsizing bins I decided to go to a new Cubsmart that was much much closer to my house.
May 9, 2018
We sold our house and will be moving out of state. the staff were very helpful and professional.The facility was very clean and the whole experience went very smooth.
April 11, 2018
Everything about this storage facility was great: the officestaff - Mariann & Steve are very helpful. It's new, clean & secure, the selection of units, the location (you can drive in from one end & out the other without having to make a U-turn, moving trucks have easy access). All GOOD!
April 5, 2018
Every interaction with staff has been great! Clean and well run facility!
April 4, 2018
easy in and out, plenty of carts large elevator, lots of light
March 24, 2018
Convient clean wonderful staff easy access good trolleus
February 27, 2018
We were satisfied with all of the above but very disappointed in the addition of approximately $23.00 per month increase in 1 year.
February 18, 2018
Place was always clean, cool, staff was helpful, always a dolly available.
February 8, 2018
Clean and well ventilated, I would rent from them again with pleasure.
January 6, 2018
3 out of the last 4 months I've had to call in, get a temporary password and reset my password...this is getting annoying just to try and give you your money....please fix it
November 10, 2017
This is a great facility. Safe and very clean. Staff is always helpful!
September 18, 2017
It is already 1 years that I'm using this storage, and I'm very satisfied. Employees are very kind and helpfull all the time I need them. storage is clean, illuminated and well controlled with camaras. I feel safe everytime I have to go there. Location is perfectly located. So I'm really satysfied and I truly recomend it to everyone.
May 22, 2017
This is a great place to store your belongings for short or long term. The facility is clean and safe and the staff and management are wonderful and very accommodating! I can't say enough good things about my Cube Smart experience!
November 30, 2016
I have never had any major issues with this facility and find it to be clean and safe even at late hours!
September 30, 2016
I AM AFRAID OF USING ELEVATORS SINCE I AM CLAUSTROPHOBIC AND I AM RENTING UPSTAIRS. I DON'T LIKE THE FACT THAT THE STAIRWELL DOORS ARE LOCKED BECAUSE I HAVE TO EITHER TAKE SOMEONE WITH ME THAT CAN GET IN ELEVATOR TO OPEN THE DOOR TO THE STAIRS ON THE SECOND FLOOR OR VISIT MY STORAGE UNIT DURING BUSINESS HOURS SO THE STAFF CAN PROVIDE THAT SERVICE FOR ME WHICH THEY HAVE BEEN FANTASTIC ABOUT DOING!!! PLEASE CONSIDER CHANGING THAT FOR THE INTERNAL STAIRWELL DOORS. I SHOULD BE ABLE TO ACCESS THE SECOND FLOOR ONCE I HAVE USED MY CODE TO ENTER THE FACILITY. THE ONLY DOOR THAT SHOULD BE LOCKED FROM THE OUTSIDE IS THE DOOR THAT LEADS OUTSIDE. OTHER THAN THAT I REALLY ENJOY THIS FACILITY BECAUSE IT IS VERY CLEAN AND DRY SO THERE IS NO FEAR THAT ANY OF MY THINGS WOULD GET MOLD. THANK YOU FOR CONSIDERING MY COMMENTS.
July 26, 2016
Never disappointed, always ready to help with any situation. Very pleasant and knowledgeable staff! ,
July 2, 2016
,employees are fantastic., Thank you keeping such a happy customer.
March 31, 2016
Excellent facility ! very clean with a/c so no humidity to destroy my precious things.
October 23, 2015
Very pleased with the staff and overall service. Looking forward to be in business with them for a long time. Front desk staff are very friendly and ready to accommodate customers as needed. Great job guys!
February 20, 2015
I became a customer at the Delray Beach property on N. Federal Highway before Cubesmart took over and stayed now for almost 3 + years. I loved the property & loved my unit. My need for storage is so that I can manage my work inventory outside of my home. Cubesmart has made my inventory logistics so much more convenient....maybe I should say, the people at my location are AWESOME!! Danny, the property manager and his wonderful staff take great care of me and the property. They sign for my packages, put them into my unit, and I trust them completely. Initially, I had a smaller unit (5x10), but then I needed more space and a functioning electrical outlet to meet my inventory/quality control needs. They relocated me to a much larger unit and even had an outlet installed (at no expense to me). My monthly cost increase was fair: I'm paying the rate for a larger unit (to fit my needs) and a nominal $6/month electric fee included in my rent. Couldn't be happier. Cubesmart puts their customers first. As a matter of fact, I can call the store whenever I travel or go out of town and ask them to check the thermometer on my refrigerator inside my unit. They always do it (they don't have to) and they are always kind. They usually call me back within the hour to let me know the temperature reading inside. Hands down, this is the place I recommend to anyone needing storage in the East Delray Beach or East Boynton Beach area. I go at night, by myself, early morning....whatever. I feel safe. It is clean....the location provides dollies, carts, and hand trucks which are conveniently parked by the doors/elevators for great access. I will miss Danny & his team. They have taken GREAT care of me....I only wish Boca Raton (Lynn University area) had a Cubesmart.
January 24, 2014
People at the facility are always so polite and helpful. I just paid the bill online and set-up auto pay. The process was so easy. The website is user friendly.
January 3, 2014
Facilities have never looked better, and the friendliness level has definitely improved. Thanks for that!