6 years ago
Great customer service
I had some problems at check-in due to missing documents, but the team worked with me to resolve the problems and got me all set up to my satisfaction. Excellent customer service. Only reason I gave four stars for security is because the gate was broken the day we moved in, but I was assured it would be replaced immediately. Even still, I would feel better with a metal gate rather than just an arm that can be so easily broken. Also, be aware that if you rent a "locker", it is just a chain link fence, so everyone who walks by can easily see all your stuff. For this reason, I would not keep anything of real value in there, or anything small and "grabbable".