January 24, 2018
Like the service I get from chris and dislike the serivce I received when I came with two mins to close and the female employee would not take my cash payment because she closed the money down early and didn’t want to have to recount it again.
September 18, 2017
This is a great self storage facility. Excellent customer service, well maintained, convenient and affordable.
June 14, 2017
Very fast and easy to set up storage at this facility. Polite, efficient, and very helpful. Location is convenient. Facility is clean and easily accessible. Prices are extremely reasonable.
June 13, 2017
On several occasions I've needed to use self storage and have experienced a range of customer service, primarily OK service to rude. Thus far the general manager at cubesmart on Prince went above and beyond in what I consider excellent customer service. I went to rent a storage with a situation that was quite stressful, but immediately Michelle's kindness and compassion made me feel 100% better. Her obvious commitment and passion for her job gives me confidence that I chose the right place. Very clean and security systems in place.
April 10, 2017
Friendly employees and good prices on the storage units
March 29, 2017
Wonderful staff! Great facility. Met all my needs and more!
February 27, 2017
Great so far and easy to work with plus manager was chill
December 17, 2016
Michelle at the facility at 519 E Prince is the most excellent custmer representive she is very helpful and professional . keep up the good work.
October 22, 2016
This facility is close to my location and I can store holiday items here for when that season arises. Staff were extremely friendly and helpful in getting my unit set up and finding the right size to suit my needs.
August 23, 2016
The people at customer service are very professional and speak very clearly. They seem to know their job really well. I appreciated all of that. The lady that took care of me onsite was the same way.
July 25, 2016
Great self storage facility with business hours to accommodate any schedule. Convenient location. Easy access to storage units. Will recommend to friends and family.
March 28, 2016
Had to call CubeSmart to deal with a storage issue I was not familiar with. Spoke to Amber who explained what needed to be done. When I came into the office to take care of it, she printed out the form to be signed and had me on my way within 10 minutes!!! She was not only professional but, very amicable as well. Great job Amber. Thank you!!!!!!
December 17, 2015
I just want to say that Leslie H., the General Manager of the 519 E Prince Road Location in Tucson, AZ is wonderful. She is always helpful and extremely pleasant. If she sees me at my unit, she always says hello and asks how everything is going. One time, Security forgot to lock my gate (he unlocked all others, except mine). Leslie rushed over as quickly as she could to get the gate open so that I could have access to my unit. I called the 800# and they couldn't get a hold of security to come back out there and it was quite early in the morning. Leslie was in the shower when they first called her, but as soon as they got a hold of her, she rushed there to let me in; knowing that I would be waiting for her with my workers needing to get into my unit for my tools to head to work. I couldn't be more grateful to Leslie after security was so negligent. I will continue to refer customers to this property knowing that Leslie will treat them with the utmost respect and professionalism. Thank you Leslie H. for making my experience at CubeSmart as pleasant as can be. Sincerely, Jennifer
December 6, 2015
I would recommend this storage. Very friendly people and customer service was outstanding. I definitely would return. Janine Dorris
September 14, 2015
This is a wonderful storage, very clean, super friendly and helpful staff! I have never had any issues at this storage. My only one recommendation would be to find away to make the rows go through all the way it is TERRIBLE having to back a truck and trailer out of there! Especially being so close to prince. But I would recommend this place to anyone!
October 17, 2014
joe has been helpful from day one were glad we chose this facility in the end
August 5, 2014
I was treated with respect and total courtesy. It was a painless process and I would recommend this facility.
June 16, 2013
We used the facility for a month until we got my dad settled in a new dementia unit. We moved him in 2 days after the first month, but had to pay for an entire second month, because there is no pro rated agreement. Just know that if you are one day late moving out, no matter the reason, they will make you pay for an entire month again. I also found no way to communicate with the manger via email and I am here from out of town, rushing to make all this stuff happen and kept missing them at their hours of operation. The ability to leave an email would have been a great service to me, in my circumstances, being from out of town and only here for 4 days to do all I had to do.
May 1, 2013
The staff are friendly and helpful. I feel secure in storing my personal items here.