January 3, 2019
Connie & Steve are the best representation of what customer service is all about! They are professional yet friendly. They listen and give attention to individual needs and concerns. Plus, the application process is simple and straightforward The location is quite accessible, the units are well kept, and the grounds are neat and clean. I highly recommend this storage facility, for all the reasons that matter most!
November 30, 2018
Just moved to CubeSmart storage facility and the managers there are the absolute best! Very helpful and friendly and went out of their way to welcome me! I would absolutely recommend CubeSmart for all your storage needs.
November 6, 2018
Not only are the units in good condition, but the customer service is excellent which is so rare these days. We stored our belongings there for almost three years while we renovated a house. Everything was still as it was stored when we picked it up. We had regular communication with Scott who was always kind, courteous, and helpful. we Would definitely use them again if needed.
November 3, 2018
Well informed, professional and courteous staff at clean, tidy facility.
October 1, 2018
This time i used an enclosed space I found nothing has changed, it remains an excellent storage facility. Thanks for your care and cleanliness.
September 13, 2018
Very well run organization, the units are clean and the staff are not only helpful but friendly..
September 7, 2018
Security and convenience. Staff helpful and accommodating.
August 26, 2018
Nice friendly staff, courteous and professional. I would recommend they get pay raises.
August 20, 2018
I don't like the fact that my storage unit price keeps increasing. I do not have a climate controled unit and there is no electricity in the unit so I don't understand why it keeps going up.
June 13, 2018
Connie is AWESOME ! She got me upgraded to a larger unit with NO PROBLEMS and gave me the extra time I needed to make the switch from 5 x 10 to 10 x 10 and was extremely helpful at all points to accommodate my needs
May 25, 2018
Great customer service Camper was 2 big for area
March 25, 2018
Convenient location. Easy pay and access. Great experience!
March 6, 2018
Connie and Scott provided excellent customer service. Both were knowledgeable, friendly but professional, provides efficient effective exemplary service. Their office procedures are designed with simplicity that’s makes for a smooth operation from start to finish! I highly recommend this CubeSmart location to all interested seekers. Thank you Connie and Scott for your fine service, I rate you a “10” !
February 24, 2018
We had great customer service and our things were still in great condition when we no longer needed the storage unit.
February 22, 2018
It's a great place for storage they always work with me and always keep me informed about my account the customer service people that work there are awesome thank you
January 28, 2018
As above.....no climate controlled units....rate hike each time substantial with nothing to show for increase.
April 11, 2016
My wife and I thoroughly enjoyed our first experience with CubeSmart. Nicki was extremely helpful and very knowledgeable spelling out all the available options and to top it off, a very nice person!!! We will definitely recommend CubeSmart to anyone.
November 8, 2015
Does the job. Clean. Friendly. Secure. Thanks. why I have to choose a frick'n nickname that has character count requirements to submit a review is another story!
August 27, 2015
Just finished a long haul move and people at cube smart were courteous and knowledgeable. Called me 4 times before check in. Made me feel welcome and comfortable. Great job!!
December 4, 2014
This cubesmart is very professional and the employees are friendly and helpful. I got my unit for a very cheap price, and I have had zero issues with anything!
November 20, 2014
My wife and I love CubeSmart! The size was perfect for our storing needs and the facility is only 5 mins away. The hours are great and it is so easy to get in and out the unit.
November 7, 2014
In the past 30 years, I've been in a position to need a storage facility, 4 times. This time, was probably the most emotional as we were selling our home, to move in, and take care of my Mom. It's been a tough process. We needed a convenient place to store our housewares until our house sold, and renovations, at Mom's, were finished. I had no concept of size and was prepared to rent a far more expensive unit, and Nikki was right on point, in saying I wouldn't need one that big. She was correct. We were able to fit everything we needed, and had room to put some of Mom's items, in as well. I've had service with a smile, from the start. 5 stars doesn't seem enough for these guys.
September 25, 2014
Everything has been so clear, simple, and efficient
May 23, 2014
I'd like to note that I have had excellent service at the Amissville, Va CubeSmart Location Nikkie Krebs and Christina Rodriques have bote been pleasure to work with! Thank you both for your great service! Kate Brown-Wing
January 16, 2014
My unit is just the right size. They did not try to over sell me on a larger size than I needed. The facility is clean well lit and secure.