Reviews of This Facility


Star rating 5 out of 5

November 14, 2018

Extremely professional...will remind if needed but not bug...Facility was always very clean and private. My property felt protected.....affordable price.

Clean storage facility with a friendly staff.

Star rating 5 out of 5

October 28, 2018

We wanted a climate controlled storage unit, and CubeSmart delivered. The units were always clean and there were hand trucks available to help us move items in and out. The staff was friendly and helpful. I appreciated receiving my invoice by email and being able to set up an automatic payment.

Clean pest free space

Star rating 5 out of 5

October 12, 2018

After 4 years of my stuff.. everything was great. No smell, no water damage, no bugs! Clean all the way... Great service in front office. Thank you

""Best self storage facility I have ever used!""

Star rating 5 out of 5

August 8, 2018

The location was good , able to pull right up to the unit. Clean well-kept area with good security.

The manager, R. Groomes is professional and upkeep is excellent!

Star rating 5 out of 5

July 8, 2018

I especially liked the small detail of leaving a note welcoming us and that the unit had been swept out for us prior to our arrival.

Great service

Star rating 5 out of 5

July 1, 2018

Welcoming, professional staff. Good online service.

Nice People, highly recommend!

Star rating 5 out of 5

May 28, 2018

Had a storage unit here for almost a year, never had an issue with facility or with staff. Everyone was very friendly and kind. Will use again if need be.

I had excellent service!

Star rating 5 out of 5

May 24, 2018

... although I was hung up on via phone call......

Impressed, Great Facility

Star rating 5 out of 5

May 19, 2018

Very impressed with this storage facility. Very clean, well taken care of. The manager here is awesome (Rachael Myers) Absolutely the best. Covered everything clearly, very professional, very friendly. I am very happy I chose this location.

Great self-storage faciity

Star rating 5 out of 5

May 1, 2018

Rachel and Jordon are great employees - always nice and courteous. Place was clean and convenient. I will definitely use again. Thanks for everything! Liz Fontaine

Awesome management staff!

Star rating 5 out of 5

April 26, 2018

I have had storage units with this facility several times over the past several years. I already had 2 units and temporarily needed a 3rd unit. Managers Jordan and Rachael were wonderful in working with me virtually to set up the 3rd unit so my friends could put some of my belongings in it - until I could put a hold on 1 larger unit. They called me as previously scheduled to put a hold on 1 larger unit. When I arrived in VA a few days later to move all items from the 3 units into 1 unit they had everything set up for me to do so. THANK YOU SO MUCH FOR MAKING THIS PROCESS AS SMOOTH AND AS EASY AS POSSIBLE!

Like this facility very much

Star rating 4 out of 5

April 1, 2018

They had gentle reminders and have been here for many months. I like they their service.

Staff is excellent: Friendly, competent, helpful, accommodating.

Star rating 5 out of 5

February 3, 2018

Positives: See Review summary. Negatives: Gate is sometimes left open, due to weather or whatever. Outdoor units: Weather stripping was worn out on units recently rented. Rollup doors often very stiff. Lights often fail. Indoor units: Facility needs more carts. Additional signage recommending leaving carts at entry doors. Also, signage needed to remind renters to avoid parking directly in front of indoor storage entry doors. General: "Out to Lunch" periods should be standardized to avoid customer waste of time waiting for office personnel functions.

Good facility and very convenient

Star rating 4 out of 5

October 12, 2017

Always clean,no issues,just wish they had more carts available

Love my extra room

Star rating 5 out of 5

August 11, 2017

The staff is always friendly and professional. I love having the extra room so close to home.

Great Customer Service!

Star rating 5 out of 5

March 13, 2017

I'm a new customer and Colleen and Ryan provide great customer service. Highly Recommend!

Good and convenient storage facility

Star rating 5 out of 5

June 5, 2016

The employees at the Cubesmart are very professional and courteous. I started going to Cubesmart after a negative experience with a rival storage company.


Star rating 5 out of 5

March 24, 2016


Pleasant surprise here at store # 5597 in Manassas

Star rating 5 out of 5

October 10, 2015

A very pleasant surprise indeed. Andrea Patrick are both very good at their work, including being extremely informed & very personable to deal with. An excellent unit to store a vehicle in out of the weather, nice clean & presentable location & situation in addition to being very organized. An overall pleasant experience in every way- very unusual these days !

Great storage facility!!

Star rating 5 out of 5

July 11, 2015

Thank you really great facility n staff. I would recommend them to anyone looking for storage.

Love it

Star rating 5 out of 5

January 20, 2015

Great experience-Would rent here again and refer friends!

My garage away from home

Star rating 5 out of 5

October 29, 2014

The staff is always friendly and professional. It's like having a garage a few miles from the house where I can store the stuff I don't want to see day to day.

Very pleasant people. Worked with me on units. Reasonable prices.

Star rating 5 out of 5

September 22, 2014

I had very limited time to move my three bedroom house into storage. This facility was awesome! Andrea hooked me up with their truck, was very easy to work with and very helpful when I needed a second unit at the last minute. Patrick has been very helpful now that I am trying to downsize to one unit and is working with me so I understand deadlines and costs. They have made a painful experience easier to take!

Great Employees

Star rating 5 out of 5

July 1, 2014

Made the process as smooth and fast and friendly, I LOVE THIS PLACE.

great overall experience

Star rating 5 out of 5

June 29, 2014

great customer service, very clean facility, quite accessible.

Smooth check in process!

Star rating 4 out of 5

June 1, 2014

Andrea was wonderfully kind and efficient at the front desk. She didn't bat an eye when I took one look at our 5x10 unit and panicked that we'd never fit our POD full of belongings in there--she said we could add another unit or get a larger one, whatever suited our needs best. We ended up just fine, but it was comforting to know she was so flexible!

Cheapest storage I could find

Star rating 5 out of 5

May 23, 2013

I was looking for the cheapest AC'ed storage around DMV area and this was the place. They even gave me a free truck to move my things. I've been with them for 4 years now and I even upgraded my storage. Convenient dollies in the hallways make moving stuff from your car to the unit a breeze. The downsides include 10pm curfew and the fact that there's a large window next to my storage that almost negates effects of AC. It would be nice if they put some blinds on it.