2 years ago
Staff is excellent: Friendly, competent, helpful, accommodating.
Positives: See Review summary.
Negatives: Gate is sometimes left open, due to weather or whatever.
Outdoor units: Weather stripping was worn out on units recently rented. Rollup doors often very stiff. Lights often fail.
Indoor units: Facility needs more carts. Additional signage recommending leaving carts at entry doors. Also, signage needed to remind renters to avoid parking directly in front of indoor storage entry doors.
General: "Out to Lunch" periods should be standardized to avoid customer waste of time waiting for office personnel functions.