November 16, 2018
We were very pleased with the facility and even more so with the management. It’s very nice to know when you have a question and call the facility a knowledgeable and friendly person will answer. Nice job!
September 24, 2018
Very customer friendly and easy to use. The location and storage unit are easy to access and I like the ability to pay online
August 14, 2018
I first selected this storage facility because it was very convenient to my location. I quickly realized that I made the right choice when I would interact with the staff. They were always eager to help or assist in anyway possible . My storage area was always clean and well lit, because of this I felt safe going to my unit during the night. I had a wonderful experience with Cubesmart and I would recommend this Storage facility to my friends (which I already have) and family. Thank you.
July 13, 2018
Dan help a great deal and I will continue yo to use cubesmart
June 24, 2018
The only thing that was wrong in there was the light did not work inside the storage.
May 19, 2018
not saying its the most state of the art facility but needed a car storage and had enough room for it to be towed there...the price was best in comparison to others searched up and my biggest pro and what really makes or breaks any deal for me..the customer service. the man at the from was helpful over the phone, in person, and anytime i needed questions answered. like i said nothing special about the place but it met my needs for both storage and customer service.
May 3, 2018
I signed up for storage with Cube Smart recently and was assisted by Nicole Holland. She provided answers for all of my questions and was one of the friendliest and most personable people I have had a chance to do business with in a long time. I highly recommend this facility.
March 28, 2018
I think that your storage is the best storage in richmond. You have lights in storage building. I don't know of another storage. The grounds are clean and building is also. The office staff is friendly and very helpful. The gate opens properly.
March 8, 2018
I loved my experience with Cube Smart. Their customer service is great; and the location is convenient!
February 23, 2018
The storage facility is very convenient and secure. I would rent from them again if I needed it.
January 3, 2018
I will recommend cubesmart to everyone i know. I am pleased
December 1, 2017
this is a nice place and the customer services is great, always there to help you when needed. the place is clean and I feel my stuff is safe in the unite. I would say if you need to store anything this is were to come.
October 22, 2017
Its clean very convenient and easy The manager miss brown is very professional ,nice and helpful I enjoy storing there
October 14, 2017
Keep up the good work. Very nice and a very clean place.
March 28, 2017
The facility is nice for what it is. Well priced and delivered as promised.
March 27, 2017
it's a nice place and good people working there and they keep it clean..
March 22, 2017
Such a wonderful and convenient experience. I would recommend this facility to everyone.
March 17, 2017
Great customer service very helpful and informative
September 24, 2016
I have had storage in many places in RVA and this is by far the best...the customer service is always pleasant to work with and the management is eager to help any way they can..we recently had a huge storm and everything in all of my units was warm and dry! UNLIKE the last place I was in...thanks!
June 21, 2016
I really appreciate the convenience of paying online and receiving alerts when my payment is due is a plus. Whenever I have a question, someone is always there to help and the staff is so friendly. This is a great storage facility!
November 13, 2015
The staff here is great, and very helpful. The location is good, with lots of storage size options. The prices are very good, compared to other competitors. We have no complaints.
October 12, 2015
I was in a rush to receive a unit, because I was moving that day. AS soon as I called, my unit was prepared, and I was able to move right in.
May 10, 2015
AJ is amazing. Never experienced such amazing customer service anywhere, ever. Thank you!
January 31, 2015
called several storage companies in town...AJ's customer service & can do attitude (along with price) set cube smart above the rest...thanks AJ!!!
December 19, 2014
I was going through a major life event and had to store items. The first storage facility, that I used was expensive and the space was a lot smaller. Finding CubeSmart was a real blessing from God. The manager exhibited OUTSTANDING customer service. Thanks to Cube Smart, I was able to get a much larger space at a reasonable price. Thank you for being a top notch establishment!!!
June 25, 2014
I needed more space because I had to down size to a smaller apartment. The guys at cubesmart was quick and efficient. I would recommend them to anybody.
January 30, 2014
Customer Service Representatives are very nice. The units are conveniently located and clean. Their prices are also reasonable.
August 24, 2013
Very patient people. Willing to work with you! Love it!
August 24, 2013
I have had a unit for many years....I am always happy with your service. Don't mess it up by making corporate decisions that only serve your corporation and the bottom line...thinking about your customers will ensure loyal business. That is all. =)