February 1, 2019
My reservation and move-in to my storage unit was seamless. The facility is clean and the staff there are knowledgeable and helpful. The only reason I didn't give five stars is because the facility is not 24 hour access. They have limited daytime hours and its hard to get access to your unit if you work regular business hours. Other than that, I highly recommend this place.
January 26, 2019
Lynise, Manager was super helpful and accommodating. She took time to ensure I got what I needed at critical time! I plan to be a long-tern customer
October 6, 2018
Moving was made easier using CubeSmart! Great staff, very knowledgeable and friendly, facilities are clean and safe and the location is conveniently accessible. I will definitely recommend this company & location to friends and family!
October 1, 2018
The general manager and manager are quite helpful. When we voiced concerns, they addressed them right away.
September 9, 2018
The staff was always pleasant and helpful. The only issue I had with the company policy is through fault of my own my son moved my things out and I assumed he’d informed the store but when I told them I’d pay the fee they were charging me because they didn’t know unit was vacant in a couple of days they said if it couldn’t be right then they had to send it to collections and I think $63 is such a small amount to send to collections.
August 27, 2018
The storage facility could use more dolly's, besides that I had no real issue.
August 19, 2018
The hours did not accommodate my schedule . Closes entirely too early
July 5, 2018
The storage facility is very secure. They are very clean and customer service isn't bad . My only issue is that they close too early on weekdays .
June 24, 2018
Excellent service. 1 month free and 2hours free truck and driver, it's TRUE. So far I'm Happy with them.
May 1, 2018
Good place to store your stuff with no problems And great customer service
April 15, 2018
These guys are awesome I appreciate each and everyone of them from the front desk crew to the guy that keeps the place so clean. Life savers. Much love.
April 4, 2018
Helpful staff convenient location Easy access to storage space
March 31, 2018
Your customer service people in the office on Merrick Blvd in Springfield Gardens are RUDE in their tone
March 27, 2018
The staff at the facility is pleasant. From management to the custodians. Accessible parking space. Have ample storage rooms to meet your specific needs.
March 20, 2018
I only used the facility for a few months but it was clean and provided the right amount of space that I needed.
January 22, 2018
The customer service reps and the cleanliness of the facility are great
November 30, 2017
cube smart self storage is really good to me i been a customer for almost 1 year and they good to me
August 28, 2017
There was no free month that should not be advertised.
June 17, 2017
Love the location and upkeep of this facility. The staff is always professional and courteous and the waiting area is comfortable and client friendly. It leaves one feeling their valuables are safe and in good hands!
May 29, 2017
everything is very good. the staff is very nice to you.
January 3, 2017
everyone is always very helpful and very nice. The facility is close to where I live.
December 30, 2016
The staff is very courtesy and friendly. My problem lies with the hours of operations and online accessibility. It does not stay open long enough for those of us that work outside of 9-5 and the online functionality is very limited.
September 11, 2016
I have used this facility for about 5 years and I never had a problem. Any issues I have they never seem to have a problem helping. I truly love this place. The staff should be rewarded.
July 24, 2016
Its conveniently located .Its within walking distance from my house
May 9, 2016
Nice storage units drive up parking clean storage area people there very nice
January 18, 2016
the staff is very helpful, they work with you if you need help with anything.
January 19, 2015
Great location, clean I had a really bad experience (lost item) The manager and other staff I have encounter in the pass are great except for the black female, I know this is New York but she need to be retrained on how to deal with upset customers.
March 29, 2014
Whenever I visit this facility I have such peace going to my unit. The front line representatives are always willing to listen and assist in every way possible. Their always kind and pleasant. I have the assurance in knowing that my personal belongings are safe and secured. Thx Cubesmart
January 15, 2014
Cubesmart is very economical and a nice facility to use.
October 14, 2013
Very clean. Great location. Great customer service.
July 22, 2013
I was a bit skeptic about storing my belongings in storage but cube smart is a wonderful facility that kept my things secure
July 12, 2013
I forgot to lock my unit one day, the staff put a lock on my unit and called me right away! I was not surprised, the staff always greets me with a smile and takes care of me right away. i am Never worried about my stuff!!!