Staff is friendly and helpful. Clean unit, Quiet and Safe.

Not able to pay many months at the same time online. This is very inconvenient I can only pay 1 month online.

Great self help storage facility Employees very helpful

He addressed all my concerns and provide excellent customer service

The team is always helpful and accommadating to my needs

Elijah is super friendly and helpful. He made my move in day quick and efficient.

Staff was very professional. Facility is clean and well organized.

Elijah was an amazing help. He went above and beyond to make sure that everything went smoothly with my move in.

I've been with Cubesmart since Dec 2016 and its a safe n secure place very clean great attendance I'd recommend them

clean friendly knowledgable staff and safe facility

Excellent!!! Excellent!!! Excellent!!! Excellent!!! Excellent!!! Excellent!!!

GREAT SELF STORAGE AND NICE PERSONAL IN THE FACILITY

It's convenient and customer service very helpful. No complaints

Elijah was the best, very professional and good. Also the facilities are extra secured.

I love it, easy access close to home and the loading dock is excellent.

They explained everything in detail and were very nice

customer svc rep samila was very helpful as I needed to move in immediately; polite and efficient. A good team player for cubesmart.

The place is a great facility. The people are wonderful and have been extremely helpful to me since I moved in. Definitely recommend!!!!

Been a customer for some time now and haven't had any issues aside from payment mishaps. None of which have been caused by the facility. They've worked with me to resolve all issues.

Great pleasure storing with cubesmart for years! always Simple and clean!

My experience on CubeSmart was amazing thanks to sambila. She is an awesome person

this place is clean and safe the customer service always answer myquestion

Costumer service isn’t all that Jennifer is very rude at times & the way she talks to people as if there stupid She from the cubesmart on 395 brook Ave that’s also another reason why I left cubesmart

I had leased a space from 2013 to recent and everyone that made the Team for the Brook ave store where all AWESOME!!!!!!

The staff are very helpful and pleasant. The facility is always clean and the cleaning guy is supporting at all times.

The people there are really nice and helpful love it there

We rented our storage unit while we were in between apartments. The location was super convenient and had multiple units to choose from to accommodate furniture from our 1 bedroom apartment.

My belonging were there for a year and 5 months they were safe and I felt safe when I went to get something every one was so nice never had a problem the manager Marvin is a Sweetheart was very nice and understanding Jennifer was a delight and always there to help :) what more can I say best storage I’ve ever had my stuff in Great job Guys ??

I have never a complaint even if I tried, and I know the same professionalism is used every location because it's a franchise

Great space and a good personal plus is closed home

Great customer service, convenient location, reliable and clean. I feel safe when entering the facility.

Customer service was very helpful regarding my questions and concerns. Did not have a long wait on the phone. Thank you

Great Storage I like it but sorry had to move out of state

After several calls to Cube Smart, Marvin was the one that ultimately resolved my issue. Thank you for the professionalism and understanding.

This Cube Smart is the best they always feel the need to go above and beyond to assist you with whatever you are they to do. And for that I am appreciative for the help. Shout-out to customer representative #Jennifer at Cube Smart # 395 Brook Ave, Bronx NY 10454

I was previously a customer and have return do due great staff, facility, convenience etc. I recommend Cube Smart

great customer service by the staff . the storage is always clean. it is very accessible.

I would like to wish Roop Singh a happy thanksgiving! The facility and bathroom is always clean, and is he is a good friendly guy....Jennifer is an excellent manager.....always a pleasure is see her.

Great self storage I had an altercation with a worker but it don't seen much of a nuisance, she is professional like everyone else and my sincerest apologies for that day but much respect

Storage facility is very convenient to get to and I have no complaints about desserts.

Erica, the manager, was amazing. She was able to provide outstanding costumer service to ,both, my mother in law and I. I need to include that this location seems to be understaffed. Erica was able to handle every costumer as fast as possible, professionally, and courteous. Need more employees like Erica!!!

great space my things are always protected. love it

The on-site manager was great. A trainee was there learning the ropes as well and he was patient, and friendly

i have had this locker for many years it not being paid by welfare I work and I was wondering if you can please lower the price. to at least 100.00. I have gave a lot of people to storge there. And never have gotten a credit for all the people I send .

Jennifer was great. She was knowledgeable and I loved it. The facility was clean and well organized.

Very good excellent I love it cute smart storage the best of all thank you so much

From the beginning of finding this place, inquiring information about it, visiting the site itself & bringing in my items to store was all a positive experience. All the staff were kind & professional & made everything as comfortable as possible.

Erica is just a wonderful persona to deal with she always have a smile and eager to help. She is very inform and very patient. I feel she give and has great customers service skill. She is very professional.

. This CubeSmart is amazing the customer service was outstanding it's very clean and the units that they showed me were big enough for my items I appreciate doing business with them they are always very helpful and pleasant

Very Good Storage ... Would like extended access hours however.

Employees are very nice and helpful facility is very clean, but the office hours end at 5:45 p.m not 6:00 the correct hours should be posted.

I recently rented an unit at the Brook street location in the Bronx and since i made the first phone call, i noticed their customer service (specially Shaun)is very professional and very kind. Once i went to the storage in person they explained everything very clear to me, also they have a nice offer for the unit i rented and provided me with a free truck to bring my belongings in(most storage places don't do this). If you want a place with excellent security, good deals, good location, clean and very nice customer service, then this is the storage place you should pick as i did. I would give them A+ and recommended to all my friends.

Process went very smoothly from reserving the cube to moving in. The manager, Eliezer, is incredibly professional and informative. He explains everything in detail and is available for any questions or concerns. The moving company that works with Cube Smart was also very efficient. I had no problems.

I've had this storage for a couple of year now & I have no complains.

the brook ave facility is a great place to store your things. i love the fact its a few blocks from where i live. overall its a good place. the only thing i dont like. sometimes there are no ladders anywhere unless you go hunting for one. witch is ok if you have all day. or your locker is on the top.

Never had a problem here. (Elevator wasn't going down to floor one, for a while, but they fixed it.) She let me in at the last minute to just drop something off in my cube. I had to be very polite and calm, but she did go the extra mile for me !! Even the bathroom on the first floor is always clean and stocked with toilet paper. Thank you all the staff at Brook Ave Cubesmart, R David Kleiman

I have been using Cubesmart for over a year now. They have always been helpful and polite and the location is very clean and easy to access!

Clerks always courteous, helpful, cheerful. Had problem with flood from above bin. Unforseen possibility. Luckily had plastic containers. Had they been the cardboard type that are sold in lobby, there would have been damages.

This is the best storage I found at a reasonable price .The staff is very friendly and helpfui i recommend to all my friends

its convenient, clean good customer service but security wise most of the time the tv with the camera views is usually down as well as some cctv...

Provide service that is needed in my life-style. Seasonal options. Great.