a year ago
Overall, An Excellent Facility
Over the past 5 1/2 years, I've had one to two units at CubeSmart in Culpeper, Virginia. The facility is always clean; the staff is on top of things should there be an issue with your account, and they are friendly and a pleasure to work with. My only complaint is the "insurance" charged each month. Forget the insurance and add however much it costs to the unit's rental fee. This is much better for customer service. I don't like being coerced into buying something without competitive bids, and I think the system is rigged, It has always seemed "shady" to me. Keep up the good work!