March 1, 2018
Kristen and Wendy have been outstanding! Very helpful and personable. I appreciate the accessibility for evening hours. I'll be happy to do business again when I have need.
February 2, 2018
I needed a place to store my things in between moves but had no experience with renting storage spaces. I was nervous because I heard the word "lease" and thought of the Boston word for "trap". I was put at ease by one of the friendliest and personable customer service people I've ever met, Kristen. She patiently showed me multiple units before reserving the one that was right for me. I didn't know if I would be holding my things in storage for two weeks or two months. She helped turn an extremely stressful moving situation into something that, to be honest, wouldn't stress me out if I had to do it again in the future.
November 20, 2017
Great storage space. Maintained very well. Have only been there for about 6 months so far, but all is well.
October 21, 2017
The office personnel are very informative and very nice. When you call with a problem, they always help to straighten it out. This is the best facility I found. Thank you and keep up the good work.
August 26, 2017
The location fits my needs longtime renter. I find place in good shape and management is great .
June 29, 2017
You have a very nice facility but Kristen makes storing items with you exceptional. She is a nice person and fabulous problem solver. Thank you Kristen for working with us!
June 19, 2017
I am so glad I found Cubesmart online! The managers at the one in Medford were so kind and helpful! This is my first storage unit and I'm glad I chose there
May 18, 2017
We rented a storage facility a month ago and the people at CubeSmart could not have been more helpful and more friendly! Everything was explained to us perfectly. The place was spotless and we were very impressed with the security measures they take to keep people's possessions safe. I can'r speak for all locations, although I am sure they follow suit, but the Medford, Ma location is wonderful!
May 17, 2017
I was navigating moving my son out of his dorm room and half way across the country for the summer when I called CubeSmart. A representative answered my questions patiently, found the most competitive pricing, and followed up with a phone call a few days later with reminders about timelines and due dates. They also suggested ways to make the unit the most affordable for our short term needs. Kristin, the staff person who helped me over the phone, was extraordinarily helpful and kind. We were able to fit 3 students' belongings including a small apartment-style coach, mini fridge, & TVs in a 5 X 5 X 8 unit with room to spare. Consider Medford's CubeSmart for any of your storage needs, but in particular it is an easy and affordable way to store your college student's belongings over the summer. I will definitely be a returning customer the next 2 years!
April 16, 2017
Kristen and the other woman who works there are professional and friendly. More importantly they are hysterical and I love seeing them!
April 15, 2017
Wendy help us in every way to make out experience a great one!!
March 10, 2017
I lost my shop of 10 years and needed to store machines, locks, all sorts of locksmith equipment. I was greeted by Wendy and she went thru all of the features etc of the facility. It's secure and very well run! She and Kristen were a delight to deal with. Very happy with the deal!
January 15, 2017
I have enjoyed keeping my important work related components here at CubeSmart in Medford, MA. The staff has been consistently knowledgeable and helpful and have always been available to answer any and all my questions with attentiveness and courtesy. I appreciate knowing my belongings are in a secure and protected environment.
December 7, 2016
I think the staff is very professional. Kristen has been taking care of me for may years and seems to know the answers even before I get the question. Wendy is also awesome and is very friendly in the office. Because of these girl I have chosen to stay at this facility as they treat me the way Customer's should be treated as I have had options to transfer to other self storage companies.
October 13, 2016
The staff is always very helpful and knowledgeable and attentive to my needs and requests. Thank you for providing a wonderful and secure place to store my equipment!
July 1, 2016
They are very friendly the management at this facility is outstanding. She takes time to make sure every thing is understood and you get what you need if unsure she will show you what se thinks you might need and lets you make the final decision. The other workers are the same as their manager.
June 6, 2016
I love going into CubeSmart Medford. The employees are always so pleasant. The General Manager Kristen is fantastic, she never hesitates to answer questions and is also very personable. CubeSmart is lucky to have such a wonderful person running their store! \ Best Regards One Happy Customer!
May 9, 2016
always great people and a great Facility. Nice Nice Nice
April 15, 2016
Great service and convient and accesable at all times
October 22, 2015
Kristen Guenther, GM at the Medford Cubesmart facility, is fantastic! She was there for me a few years ago when I needed last minute storage for my entire apartment. She was extremely efficient in suggesting what size unit to get, drawing up the contract, situating me with supplies needed for my move (ie lock for storage unit, packing boxes, etc), and even helped keep me calm during a very stressful time! Coupled with her outstanding customer service, it is noteworthy to mention that this facility is immaculate, secure and safe, and the people who work there are awesome. Thank you, Kristen, for being a true representation of excellence in customer service! Keep doing what you're doing, Cubesmart!
August 13, 2015
I try to call and never never get a person sometimes you just have a question that you need to talk to someone and if I leave this storage that will be the reason I find Kristal Guenither to be very helpful
July 27, 2015
Cube Smarte is the most Consideriate Storage place you can bring your belongings too!! Kristen is an Reliable, Outstanding, Independent, Honest, Quick on her Feet, Trustworthy, Commpassionate, Devoted Women I have Ever met in my entire life!! She's so good to me! i can't Thank her Enough for that she's done for me in this past year that I've been there! She's always on top of everything!! I'm Grateful for her-Honestly I am! Then there's Joe he's new. He's Cool too! He's been good to me as well! This Storage place has been an amazing Experience for me! I can not even begging to Say Thank You enough times to Kristen & Joe!! There always there when I call & need Anything & if I need help! They always sexy through with there promises as well!! There the BEST!! Cube Smart Rules!! Jamie L. Callahan-Collins July 27, 2015
July 18, 2015
Good self Storage, but i don't want you to increase my rent every year, because I have been your old customer for long time. Thanks Khanh Chung
June 22, 2015
very convenient and the staff is great! very good price too!
April 25, 2015
This location is ultra convenient for my husband and I and the hours of access are great as well. The staff at CubeSmart Medford are also great! So helpful and accommodating and really eager to assist and offer a unit that will best meet our needs. We've rented a unit at another storage location before and the pricing and customer service at CubeSmart really can't be beat.
January 13, 2015
Staff at the facility is always helpful and a pleasure to deal with.
October 27, 2014
Absolutely wonderful facility, plus the manager Kristen makes going to this place just like you were stopping by your friend's or family's. Couldn't be happier with my switch from the storage facility who shall not be named ;) Thank you for existing. Great prices, super clean and an enjoyable trip.
February 15, 2014
I rented a 5’ x 5’ climate controlled unit. Good price plus the first-month free offer = very good. The move-in went smoothly thanks to the Manager, who guided me through the process before hand. I recommend this place 100%.
January 31, 2014
Never had a problem, staff always helpful! Good! no complaints at this time.