May 22, 2018
Thank you for all the help and for making my storage experience so easy
May 11, 2018
I moved out because of the sudden increase of the rent for my storage unit. I have been with cubesmart before in another location but never had this problem so i was pretty upset about it. other than that, everything else is ok. One employee though, white old heavy male, he sounded pretty rude when he talks while the lady that always there are always nice, with smile and helpful when I needed help or have questions. Probably needs more practice on customer service..
May 4, 2018
Really love this place very secured great customer service
April 20, 2018
Customer service and prices are great! I'm very Satisfied!
April 13, 2018
If you’re looking for a safe facility that gets the job done, this is your place. The price is a little high but you get what you pay for. It’s everything I’ve ever needed! Thanks!
April 1, 2018
I think it is terribly inconvenient that ypu cannot choose the day you want your automatic deduction. Since there is a grace period you should be able to use it. For example: I have one unit due on the 15th of the month and another due on the 26th. I would like to able to pay them on auto pay, the same day in the middle so I won't get a late charge and it's a bit early for the other. You should be able to select the day you want to pay.
March 23, 2018
Excellent customer service, clean and safe storage facility.
March 18, 2018
Friendly and polite customer service and experience. Would recommend to a friend or family member.
March 5, 2018
I visited several storage facilities in my area. None compared. Once I met with the Personnel at Cube Smart, I knew it was the storage unit for me. Employees were enthusiastic, friendly, helpful. Cubes are clean and very secure. Thank You.
February 19, 2018
Management is friendly, professional, and accommodating. The facility is clean, safe, and secure.
January 27, 2018
Great location very easy access from the freeway. Very clean and quiet
November 24, 2017
Just got my storage unit today. Maria helped me out, she was very kind and has a pleasant personality. The place is clean, the grounds are clean, the office is clean, and the coffee is good. I would highly recommend this place. Thank you for you help Maria.
October 17, 2017
Facility is clean and well run. Having to reset account on website three times is not acceptable.
September 22, 2017
I would totally recommend this facility to anyone looking for a storage unit. It's affordable and convenient! And the staff is pleasant.
August 17, 2017
I've had a storage unit for over 6 years. Staff has always been very friendly. The prices have gone up over the years...but it is nice & secure. You don't have to worry about break ins..
August 5, 2017
I will always go to CubeSmart for my storage needs.
August 1, 2017
Moved in very quick and has been very satisfied. No problems.
July 11, 2017
CubeSmart is just what I need. I live on the road, and having quick freeway access and easy coded access to my materials is critical to my way of life. CubeSmart is the only way to go
February 24, 2017
The office staff is excellent. They give you all the information you need to make a good choice.
December 24, 2016
Easy access and secured. Friendly and reliable, awesome servive
November 20, 2016
Great employees always willing to help feels safe and secure
September 21, 2016
I just love cube smart. I have been using since 2011 and never had any problem. Very clean, safe and excellent customer service. Keep it up!!
June 7, 2016
I got reminder to pay my bill and discovered the amount due had been doubled. Call with customer service as problems signing in to account again (second consecutive month) and had to go thru process to again reset password.After resetting did inquiry as to why bill was 2X's amount when payments have been made timely. Customer service rep had to go to store 0701 email and enter info. Was told to give it a day or 2 to right problem. This conversation was done Monday evening 6/6/2016. It is now 2:15 on 6/7/2016 Just checked bill and monetary amount has been corrected but NO communication by email of phone from store 0701. I would rather handle transactions online than to physically go in this office
November 15, 2015
MY experience at CubeSmart was Wow! Diana Garcia was the manager that helped me check into my cube and she was very cordial, polite and informative she answered every single one of my questions and and even brought me a little push cart for my heavy things.I would definitely recommend CubeSmart to all my friends and especially Diana Garcia . This was one of the best places and customer service I have to experience, this is what will keep me here as a long time customer seeing and dealing with people that are experienced and love what they do.
September 13, 2015
I have been a customer for years and I'm always impressed with the cleanliness and great service I receive, they are very professional and although it seems really busy most of the time I go in they even take the time to have a nice conversation with me. Great Facility and Staff!!
December 8, 2014
Always clean and never had any issues with my unit being messed with. Happy with the service.
October 8, 2014
YOU HAVE A REALLY GREAT MANAGEMENT TEAM AT THIS LOCATION!
August 11, 2014
Always happy with this facility....only issue has been the keypads not working a couple of times with the gates, but great overall experience.
August 3, 2014
No matter what the situation, they are on top of it and make certain we are completely informed of any problems or changes.
May 14, 2014
I just have to say that ever since I stored my belongings at this Cubesmart, I have been treated so nice and I particularly am happy with the air conditioned unit and the cleanliness of the area I am in. I like the location and I like the price for my storage.
November 23, 2013
Was not in the mood for a move or anything else. This facility made it a lot more pleasant than I expected. They were friendly and helpful, and gave me all the tools I needed to make this move. Will recommend them to everyone in fact already did once and got a Refer a Friend discount. THANK YOU
October 17, 2013
I have rented from Public Storage and other storage places and none can compare to the customer service, rates and security of Cube Smart! They have raised the bar and set a new standard in the storage industry.
July 12, 2013
No complaints. Customer service at the storage site is very good and service is great.
June 25, 2013
I am very impressed with the staff particularly at the San Bernadino (Ostrems Way) office for their professionalism and customer service. They have always being very helpful and understanding.I had used other storages companies before I started with CubeSmart but they come out tops and i will continue to use them. Keep it up guys
June 3, 2013
Lynn is a great manager! She is easy to do do business with. She has also been a great help. Thanks Lynn!