Reviews of This Facility

good security

Star rating 4 out of 5

December 2, 2018

very good security and quick accessible and location is close

Very helpful, very nice staff

Star rating 5 out of 5

November 26, 2018

We downsized from a large unit to a smaller one. The gentleman that worked with us helped us to secure a unit in advance, and helped us figure out which size unit would work best for us, even scanned all available units to try to find one that was the most convenient dimension, then selected one that made it easiest for us to move from one to the other.

Good place but raise rents to often

Star rating 4 out of 5

November 20, 2018

Overall I was happy with my experience just got tired of numerous rate increases. This caused me to check around and found larger indoor unit that will save me $720 a year.

Nice facility. Price too high.

Star rating 4 out of 5

November 4, 2018

Too expensive for a small space. Also dont need it anymore.

Good facility

Star rating 4 out of 5

October 4, 2018

The website is fast. But ask me every time log in a new password

Everyone in the office could not have been more helpful. Great customer service

Star rating 5 out of 5

October 2, 2018

Stored items here before, property well kept, hours are convenient and the staff was very helpful.

Best storage facility ever!

Star rating 5 out of 5

September 21, 2018

Friendly, helpful staff. Clean, secure facility. Perfect location.

Very good facility

Star rating 4 out of 5

September 8, 2018

This is a good facility, pricing is reasonable and the location is perfect for the Carrolwood Citrus park area. I was only disappointed with the truck rental, it is expensive.

Amazing Service

Star rating 5 out of 5

September 1, 2018

One of the best customer experiences I have EVER had with a business in my life! The manager Charles is extremely accommodating, helpful, and proactive in ensuring customers are fully satisfied. Any inquiry or issue I had was settled almost immediately, which was pleasantly surprising! I will always use cube smart with my future storage needs!

Good facility.*

Star rating 5 out of 5

August 14, 2018

Good security, clean facility, friendly office staff.

Great self storage facility. I always felt that my belongings were safe and secure.

Star rating 4 out of 5

August 7, 2018

Good storage solutions, safe and secure and clean.

Fine storage facility

Star rating 5 out of 5

August 7, 2018

reasonably priced, very convenient, secure, clean, and friendly staff

I highly recommend this facility!

Star rating 5 out of 5

July 29, 2018

Matt, Charles and Bob demonstrate impeccable customer service and are eager to go above and beyond to accommodate their customers. It's apparent that they are loyal to customers as well as to the company. I'm very happy with the services I received and the genuine care and concern they had for my needs - very friendly, kind, efficient and considerate.

Clean self storage facility

Star rating 5 out of 5

July 29, 2018

I've been using a temperature controlled unit here for years. The facility is always clean. The security features maintain my storage safely and securely. The price is decent. I would recommend.

A very good experience

Star rating 5 out of 5

July 27, 2018

I had my things in storage for 5 years, while I lived and worked in China. Cube Smart took very good care of my things and were easy to work with from abroad. The value and prices were reasonable. I am moving to China, so I no longer need the unit. However, I'd highly recommend them for great customer service and a very good environment for my things.

great service from staff

Star rating 5 out of 5

July 4, 2018

great space close to home. Friendly, cheerful staff willing to go the extra mile.

Good Value and Staff

Star rating 5 out of 5

June 12, 2018

Convenient, decent value, secure, and knowledgable and helpful Staff. Recommend this location!

Great Service

Star rating 5 out of 5

June 1, 2018

I just upgraded to a larger storage unit at same location. I didn't move out, just needed more space. Gentlemen there was very helpful and helped us select a larger space. Thank you!!!

Facility is good I like how close to my house

Star rating 4 out of 5

May 16, 2018

I really think your on line service need more work. Always have to reset my password

Met all my storage needs and expections!

Star rating 5 out of 5

April 12, 2018

Nice clean facility. Very accommodating and friendly staff, especially, Charles and Cheryl in the office and Richard in maintenance/grounds. I would certainly recommend Cubesmart for anyone needing storage. Use of their truck was awesome!!

Great facility

Star rating 5 out of 5

April 11, 2018

Great facility at a good price and nice management

Convienent and clean storage facility

Star rating 4 out of 5

April 4, 2018

Good clean storage facility. Staff was always friendly and helpful. I wasn’t happy with all the price increases. And not able to use the truck after 5 years of renting multiple units. But all in all a very good storage facility. I would use Cubesmart for my storage again.

Both Cheryl and Charles have been totally customer service oriented! Thank you to both of them for their kindness and professionalism.

Star rating 4 out of 5

March 9, 2018

Great customer service. Grounds are kept clean. Staff is conscientious and informative.

Amazing Service

Star rating 5 out of 5

February 10, 2018

Very clean Facility, Staff always pleasant and helpful

prices just keep going up

Star rating 5 out of 5

July 26, 2017

poor all the way around poor service, raising rates not worth the value


Star rating 5 out of 5

February 14, 2017

The attendants were super friendly unbelievably helpful. Service like this one sees only on TV. I wish my dentist was so nice.

Return Customer Because They're Great...

Star rating 5 out of 5

February 4, 2017

CubeSmart is a great storage facility! This will be my second time using storage and i wouldn't have chose anyone else. The units and property are always clean with an excellent support staff. I'd recommend to anyone who wants worry free storage.

I've used your company several times and highly recommend you.

Star rating 5 out of 5

November 25, 2016

I've used your facility several times over the years and recommended you several times. Your company is easy to work with and helpful. I feel that my belongings are safe no matter the weather conditions or otherwise. I'm notified promptly of my payments so I can pay in a timely manner. It's the best place to store your stuff.

Great & safe place to store your belongings!

Star rating 5 out of 5

November 11, 2016

I've had nothing but a pleasant experience with the Cubesmart location at 4309 Ehrlich Road. The office staff are all very nice and helpful, the grounds are always kept clean and safe.

Prime example of what customer service is about

Star rating 5 out of 5

September 15, 2016

From the beginning we felt very comfortable and up front explanation of their services... We moved from PUBLIC STORAGE after many rate hikes. Cube storage seems to understand the needs of people and why they use storage. This company doesn't want your stuff they want your business!!!

Awesome job!

Star rating 5 out of 5

July 20, 2016

Love all the new painting and maintenance. Unit area is always clean and people are always kind and helpful.

Nice storage facility

Star rating 4 out of 5

June 24, 2016

Nice, accommodating staff. Love the climate controlled unit that is spacious and fit all of our furniture.

Awesome storage facility. Everyone is friendly too!

Star rating 5 out of 5

April 7, 2016

Everyone at cubesmart is friendly and helpful. The facility is always clean and I feel safe that my things are stored here. Thank you!

Great Self Storage facility

Star rating 5 out of 5

November 10, 2014

I highly recommended this facility. Excellent location and very good customer service

great facility, easy online account

Star rating 5 out of 5

April 17, 2014

friendly management, clean neat property and handy location for me. third storage company but this is definitely my favorite

Loved these people and this service, .

Star rating 4 out of 5

March 11, 2014

I found the place clean and people were business oriented and friendly, units were clean, parking area is wide and free of debri. Other business' could take a que! from their customer service attitude of Dielle and Kyle.

Excellent self storage facility!

Star rating 5 out of 5

November 26, 2013

This facility is very clean and convenient and offers excellent customer service! Security features are above standard, based on what I've seen at other storage facilities and access hours are more than reasonable. All of that on top of a great location and reasonable rent can't beat it!

Convenient location; staff was extremely friendly!!

Star rating 5 out of 5

July 1, 2013

CubeSmart provided me with the use of their moving truck for (2) full days (free), which was extremely helpful!!! Richard was very kind, helpful, and more importantly patient since I was unable to make a decision on the size of the unit needed. However, with his help I was able to chose a size that fit all my belongings nicely. Would definitely recommend their services!!!