February 21, 2020
Omar was a pleasure to work with, helped setup my account and showed me how to access the unit.
December 30, 2019
close to my new location and the unit is what I'm looking for
November 18, 2019
I have a unit here and i'm quite pleased with overall service. Customer service means everything to me and that was the winning factor for me.
November 15, 2019
The company I work for has had a storage unit at CubeSmart for a number of years, so when I needed a storage unit for my personal use, I knew that I would go to CubeSmart. The managers Khamini and Omar are the BEST! They offer friendly, professional and the BEST customer service.
September 10, 2019
So far, the experience has been positive. CJ is great! I was just frustrated that I just started renting a unit there & there has already been a monthly increase. It going to push me to either switch facilities or go through and weed out the excess/donate items to remove the necessity of having a unit. Thank you!
April 3, 2019
I wanted to take the time to write this review. We all know moving can be a very difficult time. This storage facility has been wonderful. It is clean, secured and the staff is available. When I rented C.J the manager was wonderful. He was friendly, quick to get me a place to store my items and always accessible. Also, Khamini who works in the office with C.J. has been wonderful to contact. Thank you so much for your wonderful service. Will highly recommend your facility.
February 28, 2019
Khamini provided great customer service, she showed us the unit, it was nice clean she was so friendly and the process was painless :)
October 17, 2018
This storage facility really helped me out in a rough time never kno what people are going through manager cj made it real easy for me to decide to move my stuff in he was so cool i literally forgot i was paying mo ey for it lol ...but definitly appreciate you guys service
September 24, 2018
We used Cubesmart on South Orange Ave. to downsize our home to sell. We boxed up all the personal effects and extra "junk". Made our home sellable and only needed to store our items for one month. The security features are the best. You need a code to come in and out, every time. Cameras are everywhere. It is well lit and very clean. Note to movers. Come early to get prime spot for loading and unloading and you will also have better access to the moving carts. This facility only has 4 carts, that I could see. We came to move out at 7:30 am. No one else was moving. When we returned for our second load 2 hours later, the parking lot was almost full. WE still managed to get in and out in a timely manner, just had to juggle trucks around a bit.
September 14, 2018
Never had any issues with this facility or about my storage cube. It's very clean and cool all the time I check my cube.
September 8, 2018
Good customer service and the manager was very friendly!
August 13, 2018
Great place as it's clean, well lit, air controlled, inside, and ample space to park and load. Also, they have multiple carts in the lobby to push your stuff to and fro the unit. The facility can be seen from moving traffic and accessible (but this too is a downside because when traffic is bad, it's hard to get into and out of). Downside? 1-People don't know how to park so they park horizontally, blocking others from driving up to load. 2-Overpriced compared to other facilities offering the same thing.
July 30, 2018
The only reason I closed my 5x10 unit was to move into a bigger unit. I enjoy CubeSmart and storing my things there.
July 26, 2018
Clean and well laid out facility. Need to figure out a smoother way for access.
June 18, 2018
My overall experience with Cube Smart was good. The main reason for leaving was the frequent price increases.
June 15, 2018
I was stressed about finding an affordable unit in time to move out, the energy of the staff hit me the moment I walked in. Conan was extremely helpful!!
June 13, 2018
Second time with cubesmart. Both times courteous staff, secure facility, easy access on our schedule.
June 12, 2018
I reserved my unit online and upon arriving to sign paperwork I was out in less than 1t5 minutes. I was taken up to the unit I was assigned to make sure it met my needs and 1 specialty padlock later I was out the door. My only complaint? When I reserved my unit there was no mention of needing a specialty padlock so I ended up spending way more money than I needed when I bought the lock from the office.
April 9, 2018
Great people, easy to work with and Secure access.
March 26, 2018
This served my purpose very nicely and was far more affordable than the competition.
March 6, 2018
Had a 10x10 and needed a 10x20 at least Waited for one at this facility but had one 10x25 open at another CubeSmart Location, therefore I moved...
February 19, 2018
I always felt like my personal belongings we're safe and in a clean place. Great place for self storage!
January 16, 2018
Just move to larger Street level drive up to Unit at the same location
September 2, 2017
The manager and staff are friendly, helpful and professional. The inside storage facility is very clean and well maintained - looks like new. That being said, it appears the bathrooms go uncleaned day after day and the last couple of times I tried to use the bathroom, it was locked during office hours and there were no other customer cars in the parking lot. There was no sign on the bathroom door, so I was not sure if the bathroom was locked because it was out of order and they were waiting on a plumber or what.
July 1, 2017
Awesome GM - friendly, helpful and knowledgeable. Great location... Clean premises... Affordable price that beat comparable competition. What more can you ask for?
June 26, 2017
Basil is great and really enjoys what he does. He takes great pride in managing the property and it shows. My only complaint is that the glass doors stay open too long especially at night. As a female I wished they closed immediately once I entered the building. It would save on electricity for the company too...LOL
March 27, 2017
Basil and his team have been a great help in getting my junk stored. Will come back again if needed. Thanks!
November 14, 2015
close to home, clean and I like the shape of the unit - nothing to far back in the unit and everything is easy to reach - great customer service - very pleased
May 11, 2015
Too Expensive!!Webb site not easy, No account number on any of the paper work, Had to contact 800 number for that!! Cheaper facility real close by, however unable to move to there.
November 21, 2014
Very professional and courteous staff. Love the website. Makes paying bill hassle free!
August 20, 2014
Excellent experience with the Orlando Orange Ave facility! Convenient, clean and very accessible. Front office folks are very professional and helpful. I highly recommend this facility.