Reviews of This Facility

Great storage facility!

Star rating 5 out of 5

November 4, 2018

This storage facility was great! Very clean, secure, air conditioned and good customer service. Would use again!

Conveniently location and a excellent facility

Star rating 5 out of 5

August 25, 2018

Rosa, was very courteous, kind and helpful to us. The facility was ideal for what I needed it for and at a convenient location.

Great clean facility. Manager was very helpful!

Star rating 5 out of 5

August 18, 2018

The manager was very helpful and followed up to ensure every need was met. She also was very friendly at time of move in. The facility was very convienent to the college where I needed to store a few items over summer. Definitely recommend.

An Excellent Experience

Star rating 5 out of 5

August 17, 2018

Everything went very smooth, very nice personnel. The elevators and cleanliness were great, plenty of carts to move belongings on, good security measures. I especially like being able to make the payments online, and to give advance notice of moving out online. I would recommend CubeSmart and would use them again.

Excellent service and staff

Star rating 5 out of 5

August 14, 2018

Excellent security and staff. Everyone was very helpful on the staff and the facilities are in great shape.

Very clean and safe storage facility

Star rating 5 out of 5

July 27, 2018

This storage facility is kept immaculate. The customer service is fantastic and they are always willing to help you if you need it. It's also located in a very safe spot.

Great customer service.

Star rating 5 out of 5

July 26, 2018

My storage went up $39.00 and I was appalled at the large increase. Sent email over to CubeSmart and heard back from Rosa. She was able to get the increase down to only $5.00. I was so grateful.

Great location and the owner is amazing!

Star rating 5 out of 5

July 4, 2018

Thank you for everything, and thank you for bending over backwards for us. Clean, easy to access, and easy to work with.

It’s great

Star rating 4 out of 5

June 30, 2018

You should have more deals for existing members. Or offer coupons

AWESOME storage facility, great area, air condition and nice staff!

Star rating 5 out of 5

June 14, 2018

i have loved my time here, i not only had personal storage upon moving but also business storage rooms at this facility. the staff is super helpful and accommodating and the facility is very nice and clean!

Great facility. Very clean and safe.

Star rating 5 out of 5

May 16, 2018

I was very satisfied with the service at Cubesmart. I would recommend it to anyone.

Outstanding facility and staff

Star rating 5 out of 5

May 14, 2018

The units are immaculate, climate controlled, and in building that is conveniently close to Jacksonville route 295. A wide range of unit sizes are available at very competitive prices, and their reservation policy allows you to reserve a unit for a couple of days before making any payments - unlike some of their competitors.

Great self storage facility

Star rating 5 out of 5

May 5, 2018

This is the 2nd time I have used this facility and as usual they are wonderful, courteous, and great customer service

Great Storage!

Star rating 4 out of 5

May 2, 2018

Cube smart is clean and secure. They offered climate-controlled units and were in a central area, which was the main reason I rented from them. My only complaint has kept them from 5 stars is they kept raising the price I was paying for my unit without adequate notice, which made it harder to afford.

Great self storage facility

Star rating 5 out of 5

April 29, 2018

My experience was really great, every time I had a promblem paying on time,they will work with me, the facility was always clean, I felt that my stuff was secured all the time, didn't had to worry, the most important thing was that all my stuff was intact no damages or bad smell , I really recommend and will use it again in the future. Thanks

Great storage.would use this location anytime and recommend to friends

Star rating 5 out of 5

March 31, 2018

Great place. Would recommend to friends. The price. The service. The cleanliness. Easy access. Good hours. Just overall perfect for what we needed.

Great self storage!

Star rating 5 out of 5

March 8, 2018

Great experience, will use again if needed. The staff was helpful and friendly. My items were safe and stayed in great condition.

Have recomended to others

Star rating 5 out of 5

February 26, 2018

Will use again if storage is needed. Great location and staff...

Hassle Free Service, User Friendly

Star rating 5 out of 5

February 24, 2018

CubeSmart has a great business model, hassle free and very user friendly. The online website is easy to use for payments, very easy to set up and use, and convenient. The employees are very nice as well, and the facility is modern and clean, and the security features are modern - highly recommended!

Good storage facility with good people.

Star rating 4 out of 5

February 18, 2018

The facilty and the staff are great. The corporate mindset on pricing leaves alot to be desired. The increases outpace inflation and seem to focus on gouging those who rent long term.

Great storage facility

Star rating 5 out of 5

January 25, 2018

Great, friendly, clean, protected storage facility. I would recommend them to anyone that needs a storage facility.....Great place!!

Everything was great!!!

Star rating 5 out of 5

January 18, 2018

Loved the place and always felt safe. The price was great too.

very clean and well maintained

Star rating 5 out of 5

August 24, 2017

everyone is always accommodating and willing to help.

Made moving an easy process!

Star rating 5 out of 5

July 31, 2017

Storage unit was clean, and customer service was excellent.

AWESOME location

Star rating 5 out of 5

July 18, 2017

Perfect location, right off the freeway and easy to access.

Great company great people

Star rating 5 out of 5

July 6, 2017

Always satisfied with the service, have been a customer for 11 years.

Fairly convenient location

Star rating 4 out of 5

May 17, 2017

The location is fairly convenient. However, there's no 24 hr access. Customer service definitely has room for improvement. I went there yesterday at 6:15 pm. I didn't remember the office hours. The office closes at 6:00 pm. As I parked and headed towards the door, a lady walking in the other direction looked at me and said very curtly, "Hello. We're closed". If I ever see any of my employees speak to a customer that way, I'll make sure the employee gets solid training in how to speak with customers. I went there today at 4:00 pm. The office is supposed to be open until 6:00 pm. The doors were locked and there was no one in the office. There was no sign on the door nor anything to indicate when, if at all, anyone would be back in the office. That's very poor office management. I'm sure no customer is going to want to wait around for the office staff to return, not knowing how long they would have to wait. Cubesmart definitely has room for improvement in the above areas.

Excellent Customer Service From Management

Star rating 5 out of 5

April 22, 2017

Superb service from beginning to end. The manager opened the door for me. Walked me through everything to ensure my comfort level was there. I recommend this company 100%

Clean and safe storage facility

Star rating 5 out of 5

December 22, 2016

I was impressed by the friendly customer service and overall quality and cleanliness of this storage facility. Highly recommend!

Amazing Staff made me feel very welcome!

Star rating 5 out of 5

December 16, 2016

The staff was currently training and I had no problem with that as I could tell they were very thorough. They were very cheerful and quickly got me in showed me the unit confirmed that it was big enough to please me. I agreed paid and was out in less than 15 min! even with them training the new hires they were that prompt!

Great people + great service = great storage facility!!!

Star rating 5 out of 5

September 27, 2016

Facility is well secured and workers are outstanding!

Super friendly staff!

Star rating 5 out of 5

August 4, 2016

Jacqueline, the manager, is awesome! She is always willing to assist me if i have any questions or concerns.


Star rating 5 out of 5

June 28, 2016

The cube smart girls help me out constantly. Love the customer service

Great storage facility with ease of access!

Star rating 5 out of 5

June 8, 2016

Facility is well secured and temperature controlled with great rates.

Good facility!

Star rating 4 out of 5

April 2, 2016

Good, convenient location. The only downside is they up their prices every few months without ample notice.

Great Storage Facility

Star rating 5 out of 5

August 21, 2015

Great location and the girls are wonderful to deal with. I have referred my friends to them.

Nice Place

Star rating 5 out of 5

August 4, 2015

We wanted somewhere close and convenient and they came recommended by a family member. Prices are competitive. They have great security and a friendly staff. The facility is also very clean....I give it “5 stars.”

Great Facility and Staff!

Star rating 5 out of 5

July 1, 2015

Have had a unit here two years and very pleased. It is clean, secure, and the staff (Jacqueline and Kennisha) has been a delight to work with...Im sure everyone else is wonderful too, but I deal with those two ladies the most and they always go above and beyond to help and offer advice.

Jacklyn does a great job!

Star rating 5 out of 5

June 3, 2015

I moved to NYC from Jacksonville 4.5 years ago and have a store unit at the Cube Smart Baymeadows location. Jacklyn has been very helpful answering any questions may have and for helping me set up my bay bill online account. She is a great employee for Cube Smart and provides super customer service! Best Regards, Heather Kelly


Star rating 5 out of 5

May 5, 2015


Great self storage facility and excellent customer service!

Star rating 5 out of 5

February 26, 2015

I have been very pleased with the decision to store my belongings at Cubesmart at this location. The site is very convenient, easily accessible and very clean! Thank you Jacqueline for making my decision to use Cube Smart an easy one! Your professionalism is appreciated. I would not hesitate to use them again.

Great location and product. Customer service is wonderful.

Star rating 5 out of 5

February 25, 2015

Staff is always friendly. Great selection to view.

Great facility, with exceptional service!

Star rating 5 out of 5

February 23, 2015

Jacqueline Hollars, was an absolute pleasure to work with, she was extremely courteous, and efficient. Would definitely recommend this facility to others. Thank you Jacqueline!!!

Excellent Storage Facility Experience!

Star rating 5 out of 5

January 19, 2015

The facility is always in excellent condition and fully accessible. Many years ago, I had a storage unit broken into and all my belongings stolen in Jacksonville at an outside storage facility that was well-rated. These were irreplaceable family items I that had just inherited from my grandmother's recent passing. I lost all of those irreplaceable things and will never make that mistake again. I know my belongings are safe at Cubesmart! The staff here is knowledgeable and friendly. Couldn't ask for more! Highly Recommend :))

Great customer service, Very clean and secure

Star rating 5 out of 5

November 12, 2014

I would recommend this facility to anyone needing a good storage unit!

Great customer service and location

Star rating 5 out of 5

October 31, 2014

Excellent storage facility and great customer service

Very Professionally Managed

Star rating 5 out of 5

September 29, 2014

I met with K. Johnson today @ the Point Meadows Drive Jacksonville, FL. site, and rented a 10X10 storage unit. Ms. Johnson was very professional and very kind. She offered to show me my unit and assisted me with the operation of the key pad and codes. The site is very clean and secure. I am very impressed.

Great Customer Service

Star rating 5 out of 5

August 16, 2014

So glad we rented our storage unit from here. The customer service is fantastic and the staff was very friendly.

Great place to put our stuff

Star rating 5 out of 5

August 15, 2014

Thanks to Kennisha for making the process so easy, and also Jacqueline for her patience and assistance with the autopay.

great place

Star rating 5 out of 5

March 31, 2014

Clean and secure. Staff is very helpful. Required insurance is a bit much when my homeowners already covers it.

Great Location! Great Customer Service!

Star rating 5 out of 5

August 27, 2013

The climate control makes a world of a difference! The cleanness is outstanding. The entry hours are very convenient. I have been storing my items with this facility for years! Very happy with their customer service and would happily refer them to anyone!


Star rating 5 out of 5

August 19, 2013