May 6, 2018
Great location for the price.!The only issue Ive encountered are the bathrooms in the storage units. They can either be locked for no reason or they are dirty and in need of some TLC. They’re usually locked after the office is closed for the evening so you cant even get a key if you really need to go.
May 2, 2018
I have used the same facility before when I bought my house and I returned to the same facility because I sold my house. the personnel are super professional but most of all they treat me like family they always say hello they ask you how everything is if you need anything. Always trying to help me I highly recommend this location. Mercedes and Jacki are the most sweetest people I have met they always have a smile and always have something nice to say. The facility is very clean and easy to use . Thank you very much Mercedes y Jacki your the best !!!
April 24, 2018
This is our 2nd time using the storage and we returned or used them because of the employees that work at this facility. They are awesome and very customer oriented
April 19, 2018
Theresa, Mercedes and Jackie, front office staff, have excellent customer service skills. They are very personable, courteous, knowledgeable, caring, efficient and engaging individuals - extremely passionate about their jobs. They are an asset to Cube Smart and should be rewarded for the value they bring to the table. I remained with this facility mainly because of the excellent service I consistently receive from these ladies and the proximity to my residence. Although I am now residing farther away from the storage location, I will retain the remaining units for as long as I need to and not relocate primarily because of the kind, caring and efficient personalities of these ladies but also because of the cleanliness of the facility.
March 30, 2018
I stored here for over a year and I would come periodically to take things out/put things in. This CubeSmart location was always kept clean. When I had to communicate with managers they were always very friendly and courteous, and very very helpful. No complaints here
March 11, 2018
The facility Manager Mercedes is an excellent individual and extremely professional and helpful!!
February 26, 2018
Everything worked out really well, love the email paperwork, confirmation, anticipated invoice, well run!
February 9, 2018
I am don't know how in headquarters decided on the policy of making loyal customer of more than 10 years to pay 20% on late payments. Specially when we have been the ones that have been having all the increments on the monthly fee. When new customers get the benefits of the great pricing according to the market. Unfortunately due to this I will have to leave your organization soon.
November 3, 2017
Great facility for storage. Great location and accessibility till 10 pm every night. Very good security as well.
July 8, 2016
From day 1 this cube smart has been great. The manager Chris Fila was so accommodating and welcoming. He did everything to make my move into my unit as smooth as possible. We even chat when im there about sports and life. What i found to be a little bit annoying was that my monthly rate was increased and i was not even notified about it. Of course i call Chris and he explained why and gave me comfort. Then i come to find a letter in the mail saying your rent was raised. I thought that was so unprofessional, i am already paying a great penny to store my things there the least i can get is a phone call explaining why my rent was raised, or at least tell me in advance instead of just sending a letter after ive been charged. Again Chris Fila is the man you need to see if your choosing Cube Smart, one of the best employees ive delt with, who actually cares about the customer and your happiness.
December 10, 2015
The staff is always helpful and friendly. The storage area is very secure and they work hard at giving you the best deals and promotions. Highly recommended!!
August 6, 2015
I must say moving is not fun and very stressful. I was very lucky to have Chris at the Southwest Ranches store help me. I can not say enough about him, he is just a wonderful, knowledgeable and caring person. Great employee.
May 8, 2015
Having a self storage facility offer you to use their own truck is quite a help! The staff are very pleasant to deal with and the facilities are clean.
September 6, 2014
This storage facility meets my expectations and the location is convenient. I would definitely recommendation to family, friends and anyone looking for a quality location.
April 30, 2014
The staff were very accommodating. It was convenient to access, whether early or late in the day.. We will certainly recommend CubeSmart to our friends..
May 22, 2013
Employess have great comunication skills, keep customers a update on special services