November 28, 2018
I highly recommend this Cube Smart. The staff was great. If I had a question, they had the answer. The only time I had a worry was when we had heavy rain and I was worried about leaks under the door or through the roof. My furniture and boxes were dry and the way I left them. i never had a problem getting in though the gates when I wanted access.
November 10, 2018
Was looking for a clean and safe short time place to store my "stuff". The staff helped figure that out at a great price. I am very pleased with this Cube Smart.
August 27, 2018
Cube Smart communicated with emails to keep me informed of payments or any issues. The facility was convenient and easy to access. The Staff was always friendly and helpful.
July 31, 2018
Very satisfied with agents & facility including cleanliness Thank you
May 7, 2018
Excellent customer service. nice clean facility really like it
April 20, 2018
Storing my items at Cubesmart at 409 S. McClintock Dr; Tempe, AZ 85281 was the best move for me in 2018. General Manager Seresa Branch was extremely helpful, friendly and empathetic. In other words, she was "REAL" not just taking my monthly rent money (which I paid in person every month) but, adding a posiive spin and a helpful spirit that made my monthly paying less painful on my wallet. I wish there were more Seresa Branch's in the world, but, cubesmart is the lucky company to have her. I removed my storage and decided to go thru all my relics and memories the past few weeks. I just didn't want to be remiss in not giving Ms. Branch a absolute Thank you ! Continued success, Sincerely, Ms. Lety.
March 10, 2018
Has my things there for about a year and never had a single problem.
February 23, 2018
Thank you! The customer service here is top notch! The facility is very clean and well maintained. Nothing but a good things about this storage facility!
February 20, 2018
I highly recommend CubeSmart to anyone looking for a clean, convenient and customer service oriented storage facility. The staff has been helpful, especially Reese who goes out of her way to make my experience a good one each time I call or see her on site. I give them a strong Thumbs Up!
February 13, 2018
I have had a storage unit with cube smart for almost a year now and everything has been great! The people have been great there, it is convenient for me, its safe for me, and the billing is easy fast and no problems! I love it and have and will keep recommending this place to everyone. Thank you for the great service and keep up the great work
January 19, 2018
The General Manager was very helpful and knew her stuff. She helped resolve a couple of issues, with my unit and on-line. The units are clean and well kept.
January 10, 2018
Great staff and service. Sense was kind, informative and patient, definitely will recommend!
November 8, 2017
Upon first calling to inquire about a unit from the general number provided online, the person was so helpful providing in depth info. and made the process so easy. Seresa, the GM at the 409 S. McClintock Dr. location was beyond accommodating, so nice, and went above and beyond to put me at ease and make sure everything was taken care of. The free truck rental was also a huge perk. I would HIGHLY recommend Cubesmart to anyone in need of a storage unit after my experience.
September 16, 2017
Great location very friendly staff. Accessibility is great
September 9, 2017
Renting a small but efficient cube. Cube was clean and ready to move my items into immediatly without having to clean out myself.
June 5, 2017
The unit I rented initially was not big enough and the Cubesmart location did not have anything bigger. I also had to return a Penske moving truck at a different Cubesmart location. The awesome staff at three different locations helped me coordinate the truck return and find the unit I needed. Cubesmart has easy access and flexibility as well. I would recommend them any time.
May 12, 2017
Paul was very helpful and quickly opened a unit making sure I was able to see the unit before agreeing to it.
March 16, 2017
Best service/experience I have had at any storage facility. Ever. Very efficient and easy to onboard, with stellar customer service. I will recommend everyone to this location, which I wager is representative of every location across the board. Thanks gang!
March 9, 2017
Had a unit here years ago, came back when my son needed storage because of the location and Paul's helpfulness and courtesy.
December 29, 2016
I have had many storage units in my travels and have had no major issues with any of them. I mean C'mon, its storage. However, Cube Smart has been one of the better experiences for me. There are many locations, making it close to anywhere in the phoenix valley. Their rates are very competitive, making this facility that much more appealing. They have a truck for a nominal fee to use which makes your move less stressful. And, I should mention that this location has been outstanding in customer service This location is run by Paul and Jenny. They have been super friendly and extremely helpful. We had to switch to a larger unit and they made our experience a better one. Thank you. Keep up the good work and may you keep your prices low..
December 10, 2016
Very considerate and watchful staff. I get a reminder call before i reach my late fee if i forget to pay the rent. They are always there to answer my questions.
October 8, 2016
My subject heading says it all. Nice secure, gated lot, but the rates are so-so. Also sucks the website doesn't take AMEX (but they do in person at my location.) My 3x5 unit is now up to about $40 a month - when it used to be about $30 a month. It shouldn't cost more than $35 a month, and for being a customer of a good 5-6 years now ...it's pretty lame you find yourself paying more and more over time. In addition to what else is lame, is that the website does not take American Express, but they do in person. I'll usually go in the office and pay in person with my AMEX, but I don't always get around to it so I'll use my VISA Debit online (where you get charged a $1.95 fee for online). I emailed corporate nearly a year ago asking why they don't take AMEX online, but never got a response. Since I just came online to pay my bill, I was prompted to take a survey, so I thought might as well do it here. No other complaints besides I think the rates are a bit jacked up, and not taking AMEX online.
September 8, 2016
Jenny helped us find the correct unit size for our belongings.
May 30, 2016
Great to be treated with respect, very helpful employees, nice experience, nice location near ASU.
May 8, 2016
Insurance should be optional..i was told i had to get the base amount..i didnt need any insurance
April 24, 2016
We need more space for our business tools and found your place up the road from our home. Paul and Claudia were extremely helpful. Paul was caring and seemed to be more of a friend by the time we left we feel our items will be secure and safe. Thanks again
September 30, 2015
Over more than3 years of doing business at this Cube Smart property, I have struggled, like many, economically with the concerns of moving personal and business possessions to a clean and secure storage, at a fair price. It took the trying experience of moving in and out with two other storage companies due to poor property maintenance and customer care. Since the first I moved to this Cube Smart property, I have experienced exceptional ,over the top customer service and especially the personal friendly family feel I get. If I could rate them a 10 plus , I would. Paul Dyer and Jenny Brown, managers of the property,are the reasons , I feel, have contributed most to my totally awesome experience!
May 29, 2015
I wish I could have written this review much earlier, but I'm very glad I finally got a chance to sit down and get it done because there is definitely praise to be due from my part to CubeSmart, and more specifically, Mr. Paul Dyer. At a very baffled and stressful time in my life, this gentleman quick literally did everything in his power to make sure that he could help me in any way he could. Absolutely THE BEST storage experience I have ever had. This is what successful companies are built on, genuine customer relations. Thank you Paul!
March 3, 2015
I couldn't be happier with the service I have received here, as the staff will go out of their way to make sure I get the packages I need on time and that I am happy. The hours are great and facility is extremely safe.
January 8, 2015
First time getting a Storage Rental but this place was super clean, super safe, and the crew here explained everything and made the process very easy and fast. The use of a moving truck is also a huge plus!
December 16, 2014
I was in an emergency move situation and cube smart helped me out tremendously. They delivered the perfect sized unit for what I needed at a great price. I will highly recommend them to anyone needing to a storage unit.
December 8, 2014
With the help of the manager and the staff. I was able to move lhave my stoarge from one day to the nexdt. And with the lllllllloaner movingt truck they allowed me to borrow, I was able to move everything quickly. It was my first time lrenting a storage unit. I am llrather pleased I chose to go with CubeSmart.
December 7, 2014
Got a good deal on my unit and more importantly, the office staff is awesome!
October 18, 2014
I've had this storage unit for about a year, and have found it convenient and helpful. But it's the people at Cubesmart that set it apart from other places I've been. For instance, my battery has died twice while I've been on site taking care of loading or unloading, and both times the employees bent over backwards to help get my car started and on its way. I've always been greeted with a smile and wave, and once was even offered the use of the dumpster (which is locked) to throw away some extra boxes I was hauling home to throw away. Great people make the difference, and this location definitely has some great people.
October 9, 2014
Friendly staff very answered questions very knowledgeable, clean facility,
September 24, 2014
I have been with this facility more than 4 years and I must say, the only reason I have remained a customer so long is that I trust and appreciate the facilities employees. Their service,dedication, an professionalism is by far the best in the industry. Thank You Anita Danford
October 2, 2013
No pushy sales reps here. I called Jenny 4-5 times before actually reserving a unit and she was very polite and patient throughout the entire process. A super plus about renting a storage unit here is that they allow you to use their moving truck all day for only $10.00!!!! I'll definitely recommend this place to my family and friends.
July 3, 2013
The customer service is amazing. The employees always come around with cold water bottles when I am loading or unloading my unit. The truck they have for customers to use for free is such a convenient feature and the employees are moe than willing to help you set up to use it even if it is outside of office hours. They also always answer the phone promptly and are very friendly on the phone