4 years ago
Nice secure, gated lot, but the rates are so-so and the website does not take AMEX (but they do in person at my location.) Lame.
My subject heading says it all. Nice secure, gated lot, but the rates are so-so. Also sucks the website doesn't take AMEX (but they do in person at my location.) My 3x5 unit is now up to about $40 a month - when it used to be about $30 a month. It shouldn't cost more than $35 a month, and for being a customer of a good 5-6 years now ...it's pretty lame you find yourself paying more and more over time. In addition to what else is lame, is that the website does not take American Express, but they do in person. I'll usually go in the office and pay in person with my AMEX, but I don't always get around to it so I'll use my VISA Debit online (where you get charged a $1.95 fee for online). I emailed corporate nearly a year ago asking why they don't take AMEX online, but never got a response. Since I just came online to pay my bill, I was prompted to take a survey, so I thought might as well do it here. No other complaints besides I think the rates are a bit jacked up, and not taking AMEX online.