May 2, 2018
I had this storage unit as an overflow for space for my business for 7 years! If you needed something from the front desk or to use the bathroom...FORGET ABOUT IT. This office.. is king of..... back in 15 min. Year after year...employees would come and go..yet the sign and culture of...Staff walking to Circle K remained.
April 19, 2018
Sal the manager cares and listens to customer needs.
April 9, 2018
The manager at the facility was very helpful with answering all of my questions and made sure I was able to use the gate.
April 3, 2018
Nice place. Good prices. Good secure access. Friendly staff. What more is there to say.
March 9, 2018
Sal was fantastic along with Catalina. Friendly and great listeners yet focused on doing the very best for their customers and the property. This level of management is truly a rare find. Their priorities are clear. They are on a mission to elevate the customer experience from every angle and it shows. Stay brilliant.
January 28, 2018
Incredible Service...Catalina is great! Will recommend to everyone
September 12, 2017
I rented my storeroom online and via phone as I was out of state. I had no problems renting the unit. The site manager and assistant manager were both very courteous and professional... They made the process an easy one. Very satisfied! Great staff!
June 11, 2017
Awsesome place - convenient, clean and safe. I will use them for all my storage needs
June 6, 2017
The people who work here a professional and down to earth. I don't look forward to paying the bill monthly that continues to rise every 6 -10 months, but the staff is a pleasure to deal with..... Shout out to Sylvia who runs the facility Great woman
March 21, 2017
I rented my second storage unit here at CubeSmart on AZ Avenue in Chandler, mostly because it is very close to my house. Catalina and Bob in the office were extremely helpful! They showed us the unit choices we had, and took us out to see the specific units before we rented. Although they didn't have exactly the unit we wanted, we rented anyway because of the convenience and the great customer service.
March 9, 2017
Kevin was great, answered all our questions and very pleasant.
February 8, 2017
Everything was great and location was perfect. Great customer service
December 3, 2016
We checked on our property periodically but it's always safe. Kind and considerate people working here
September 18, 2016
Great customer service but Its annoying how early they close on weekends (but that's corporate not this actual site)
August 19, 2016
Great service, reasonable price, close location so it's handy.
April 3, 2015
They were great, last minute storage needed and they were able to help us out in a pinch...Customer service was great especially when we got there late right before closing...
January 2, 2015
There ended up being a miscommunication about the dates I was supposed to move in to the storage space and when I got to the facility, they didn't have any availability in the size I requested. The manager was genuine and helpful and was able to get me into a bigger sized unit for a reasonable price. She gave me a move-in special that was better than the one I found online! Thank you so much!
June 12, 2014
I have utilized other storage facilities over the years and have found CubeSmart to be a great storage facility. I would highly recommend them!
May 23, 2014
Have had a great experience with Cube Smart. As a property manager I expect a high level of customer service and professionalism, and have had a positive experience with them and have and will continue to refer friends to them.
May 19, 2014
The entire overall experience has been outstanding.
September 22, 2013
Very helpful and professional staff. They answered all my questions and got me set up quickly.
May 8, 2013
I've been very leery about putting everything I own into storage since that is literally everything I own. I went in and talked to the staff and they were absolutely amazing. They answered every question, showed me everything I needed to see to make me feel good about my decision to keep my life stored at their facility. When I needed to setup my account online to make my payments, I encountered a glitch where the system didn't recognize me. I called the 800 # and while I was irritated, the lady on the other end was patient and quick about getting me the information I needed as well as listening to my concerns. She offered solutions and was friendly even though I was grouchy at first. I've only had to talk to anyone on 2 occasions, but I am very happy that I made the decision to go with CubeSmart and that your customer service is excellent. Two thumbs up! I'll definitely be recommending your facilities to others. Thanks for a great experience.