Reviews of This Facility

Amazing Staff and Service!

Star rating 5 out of 5

March 14, 2019

From day 1 , they made me feel as if we were all friends and extremely valued as a customer.Since I always go with my son/stroller, and move little by little, they always help with the door and let me come in the front(instead of the side door)so I don't need to use the stairs. The prices are great and its immaculate. They explained everything step by step,and answered any questions I had.You are always greeted with a huge smile,and help in any way they can. Best Service Ever!!


Star rating 4 out of 5

March 5, 2019

Love the staff and helpful with reminders for billing

Convenient self storage

Star rating 5 out of 5

March 2, 2019

It's all good and convenient for people who resides in Elizabeth, nj

Really clean place N Very good customer service.

Star rating 5 out of 5

December 23, 2018

I really like this place. Really friendly customers services.

The staff was wonderful!

Star rating 5 out of 5

December 4, 2018

I was bummed when I had to put my stuff in storage but so grateful to find this place. I always felt like family. I highly recommend for anyone looking for a storage!!!

Very easy going

Star rating 4 out of 5

August 25, 2018

My experience was smooth and simple thank you cubesmart

Good self storage location

Star rating 5 out of 5

August 20, 2018

Nice and clean storage facility and great location, thx for everything.

Great service, the staff was very helpful and I'm formative.

Star rating 5 out of 5

July 6, 2018

Great service, the staff was very helpful and I'm formative.

Great self storage facility, clean, safe.

Star rating 5 out of 5

June 24, 2018

Cube smart was safe and secure very close to where I reside for temporary storage easy access .

Very convenient

Star rating 5 out of 5

June 24, 2018

I needed storage at a last minute result due to me moving back into the state. Not only did I receive a good discount the young lady was amazing. She showed me different options and made me feel secure about leaving my things in that specific storage facility. The only thing that sucks is there is only 1 working service elevator so if there are other ppl there before you, you have to wait until their done.

Great storage facility

Star rating 5 out of 5

June 23, 2018

Great clean storage, good location, good price and good customer service.

Wonderful staff

Star rating 5 out of 5

June 1, 2018

I was from out of state.i needed simplicity.sherley v and jon b were so helpful in the area knowledge and help to me.even though I didn't get what I needed,they were excellent in my stay there.

My own experience

Star rating 5 out of 5

April 29, 2018

I was with cube smart for about 7 months. They were always so polite and always helped me out when I needed it. If in the future I did need a space again I would definitely chose them.

Great an clean self storage facility

Star rating 5 out of 5

April 22, 2018

Safety self storage facility and clean! Location is good.

Amazing customer service

Star rating 5 out of 5

April 16, 2018

From move in day to move out, managers Orlando and John keep open lines of communication with me in the friendliest manner a customer could ask for.

Great experience

Star rating 5 out of 5

March 29, 2018

Both John and Shirley were very friendly and professional when assisting me with my rental and cancellation. When I wanted to cancel they checked back with me to ensure the refund properly went through and everything was ok afterwards.

Best storage ever

Star rating 5 out of 5

February 17, 2018

Great customer service, kindness, polite very professionals, clean etc.

Not just great storage prices...!!!

Star rating 5 out of 5

February 6, 2018

It would be my 2nd time using specifically this storage in Elizabeth ,NJ. back in 2013 i think :/ and now last year when I moved. I have to say everything in excellent condition, always great service and attendance. And i have to say that the store manager John is wheeee best!! greats everyone by 1st and last name , excellent example for a gentleman, and always get the extra mile. now a days with todays economy its is crucial to find people like John. He should train ALL customer service face-to-face employees to know what customer service is all about!!! Treats everyone with politeness and is very helpful with anything a customer may need. Love u guys!! and if I ever need storage or ANYONE else I will not hesitate to refer this storage company specially Elizabeth NJ, so they can meet John and his excellent service :)

Great Self-Storage Facility

Star rating 5 out of 5

February 5, 2018

Great Self-Storage facility. The only negative is that there is only one elevator and there is no way to schedule online or in person when will you be bringing/taking your stuff to ensure you can be able to use the elevator and if elevator is on one floor you can't request for it to go to another floor. However, other than this the facility was great and clean.

Great customer service

Star rating 5 out of 5

January 27, 2018

Employees are very kind professional, great service clean, easy accessible.

great service

Star rating 5 out of 5

November 20, 2017

good service in all aspect thanks for all ,good priceand

Excellent Storage Facility

Star rating 5 out of 5

November 6, 2017

The General Manager Mr. John Billias and the Manager Oto Delgado make a great difference in the business at this facility. Excelent customer service and they always go that extra mile for the customers.


Star rating 5 out of 5

June 5, 2017

It's not often that you hear good comments about an employee. I really enjoyed the service and level of interaction with both of your Managers: John S. Billias, General Manager and Oto Delgado, Manager. The service is excellent, after the death of my husband both of them were very helpul we have ten years using the storage facility, the site had all the information I looked for and if I had any questions about the storage, they were available with all the information. Not only I am using the facility again but I will be making sure that friends looking for storage use this facility there as well. When you find an operation that is accessible and approachable you have to support them to show the rest of the customers the kind of service and commitment demonstrated by your Managers. Thanks for having right employees in front of the business. I`m very grateful

Great storage

Star rating 5 out of 5

March 9, 2017

Excellent storage. I really like it. It help me a lot.

Very accommodating facility

Star rating 4 out of 5

January 28, 2017

Pleasant, Knowledgeable, accommodating and helpful staff... Convenient location and storage arrangements . Given the special promotion price I received, very competitive pricing...

So far so GREAT!

Star rating 4 out of 5

December 26, 2016

So far has met ALL my needs and have been helpful!

I like this storage

Star rating 4 out of 5

November 3, 2016

I like the customer service. Security is also well. I just believe they need more pest control

good facitlity

Star rating 4 out of 5

October 15, 2016

this place is always clean and customer service is always good. they take care of customer needs when needed.

Good self storage facility

Star rating 4 out of 5

October 4, 2016

Only complain us my lock. I wish I could get someone to fix it.

I love the service but hate to have to pay via online it sucks

Star rating 4 out of 5

September 6, 2016

The company is great the service is good butt when you go online please. I will forget your email address or anything because you will have our time and a half fighting with emails and account number and everything to try to pay your payment which is irritating considering I'm only trying to pay my bill

Great customer service!

Star rating 5 out of 5

January 12, 2016

The employees, especially Sylvester was very helpful and thorough. Any questions or concerns just let the employees know, and they are patient. The employees take their time and for me that is a plus .

Outstanding Customer Service

Star rating 5 out of 5

October 16, 2015

Customer Service and quality products is all that is important to customers. The service and products at this company is outstanding and the rental prices are reasonable. Thank you for everything.

Great Facility

Star rating 5 out of 5

May 16, 2015

Staff was very friendly, unit was clean & easy to get to from the elevator. A camera right in front of the unit makes me feel safe with Cubesmart.

great people great place

Star rating 5 out of 5

September 4, 2014

This was a very nice facility all round good customer service. I never had any issues or mishaps. I'll make sure to tell family and friends about cube smart.

Great customer service and friendly staff.

Star rating 5 out of 5

March 4, 2014

I really like CubeSmart because I can store and retrieve all of my belongings at very reasonable hours. The facility is always clean and they have great staff on-site when one needs help. I definitely recommend CubeSmart if you want to store anything in a trustworthy place!

Love this place!!!

Star rating 5 out of 5

January 24, 2014

Since the first day I stepped into the facility needing help because I had to move asap and needed storage, this facility has been there every step of the way. Sebastian has been the greatest help all these months and you all should be grateful to have him as apart of your team.

great storage place

Star rating 5 out of 5

January 6, 2014

great staff there is no question that you can ask and they can answer

Nice storage

Star rating 5 out of 5

October 7, 2013

I like their service, the way management doing to help customers. I know my stuff will be safe and secured

I really liked the customer service here because the representative that helped me was very nice and explained everything I needed to know.

Star rating 4 out of 5

October 6, 2013

I liked the size of my storage space and I appreciated how the representative described the size of it first, then had recommended me to other options which helped me decide what I really needed. Without this explanation and great details, I would have chosen something else and would have never liked what I had in mind. Thanks to the Cube smart representative, everything worked out for me!