March 14, 2019
From day 1 , they made me feel as if we were all friends and extremely valued as a customer.Since I always go with my son/stroller, and move little by little, they always help with the door and let me come in the front(instead of the side door)so I don't need to use the stairs. The prices are great and its immaculate. They explained everything step by step,and answered any questions I had.You are always greeted with a huge smile,and help in any way they can. Best Service Ever!!
March 5, 2019
Love the staff and helpful with reminders for billing
March 2, 2019
It's all good and convenient for people who resides in Elizabeth, nj
December 23, 2018
I really like this place. Really friendly customers services.
December 4, 2018
I was bummed when I had to put my stuff in storage but so grateful to find this place. I always felt like family. I highly recommend for anyone looking for a storage!!!
August 25, 2018
My experience was smooth and simple thank you cubesmart
August 20, 2018
Nice and clean storage facility and great location, thx for everything.
July 6, 2018
Great service, the staff was very helpful and I'm formative.
June 24, 2018
Cube smart was safe and secure very close to where I reside for temporary storage easy access .
June 24, 2018
I needed storage at a last minute result due to me moving back into the state. Not only did I receive a good discount the young lady was amazing. She showed me different options and made me feel secure about leaving my things in that specific storage facility. The only thing that sucks is there is only 1 working service elevator so if there are other ppl there before you, you have to wait until their done.
June 23, 2018
Great clean storage, good location, good price and good customer service.
June 1, 2018
I was from out of state.i needed simplicity.sherley v and jon b were so helpful in the area knowledge and help to me.even though I didn't get what I needed,they were excellent in my stay there.
April 29, 2018
I was with cube smart for about 7 months. They were always so polite and always helped me out when I needed it. If in the future I did need a space again I would definitely chose them.
April 22, 2018
Safety self storage facility and clean! Location is good.
April 16, 2018
From move in day to move out, managers Orlando and John keep open lines of communication with me in the friendliest manner a customer could ask for.
March 29, 2018
Both John and Shirley were very friendly and professional when assisting me with my rental and cancellation. When I wanted to cancel they checked back with me to ensure the refund properly went through and everything was ok afterwards.
February 17, 2018
Great customer service, kindness, polite very professionals, clean etc.
February 6, 2018
It would be my 2nd time using specifically this storage in Elizabeth ,NJ. back in 2013 i think :/ and now last year when I moved. I have to say everything in excellent condition, always great service and attendance. And i have to say that the store manager John is wheeee best!! greats everyone by 1st and last name , excellent example for a gentleman, and always get the extra mile. now a days with todays economy its is crucial to find people like John. He should train ALL customer service face-to-face employees to know what customer service is all about!!! Treats everyone with politeness and is very helpful with anything a customer may need. Love u guys!! and if I ever need storage or ANYONE else I will not hesitate to refer this storage company specially Elizabeth NJ, so they can meet John and his excellent service :)
February 5, 2018
Great Self-Storage facility. The only negative is that there is only one elevator and there is no way to schedule online or in person when will you be bringing/taking your stuff to ensure you can be able to use the elevator and if elevator is on one floor you can't request for it to go to another floor. However, other than this the facility was great and clean.
January 27, 2018
Employees are very kind professional, great service clean, easy accessible.
November 20, 2017
good service in all aspect thanks for all ,good priceand
November 6, 2017
The General Manager Mr. John Billias and the Manager Oto Delgado make a great difference in the business at this facility. Excelent customer service and they always go that extra mile for the customers.
June 5, 2017
It's not often that you hear good comments about an employee. I really enjoyed the service and level of interaction with both of your Managers: John S. Billias, General Manager and Oto Delgado, Manager. The service is excellent, after the death of my husband both of them were very helpul we have ten years using the storage facility, the site had all the information I looked for and if I had any questions about the storage, they were available with all the information. Not only I am using the facility again but I will be making sure that friends looking for storage use this facility there as well. When you find an operation that is accessible and approachable you have to support them to show the rest of the customers the kind of service and commitment demonstrated by your Managers. Thanks for having right employees in front of the business. I`m very grateful
March 9, 2017
Excellent storage. I really like it. It help me a lot.
January 28, 2017
Pleasant, Knowledgeable, accommodating and helpful staff... Convenient location and storage arrangements . Given the special promotion price I received, very competitive pricing...
December 26, 2016
So far has met ALL my needs and have been helpful!
November 3, 2016
I like the customer service. Security is also well. I just believe they need more pest control
October 15, 2016
this place is always clean and customer service is always good. they take care of customer needs when needed.
October 4, 2016
Only complain us my lock. I wish I could get someone to fix it.
September 6, 2016
The company is great the service is good butt when you go online please. I will forget your email address or anything because you will have our time and a half fighting with emails and account number and everything to try to pay your payment which is irritating considering I'm only trying to pay my bill
January 12, 2016
The employees, especially Sylvester was very helpful and thorough. Any questions or concerns just let the employees know, and they are patient. The employees take their time and for me that is a plus .
October 16, 2015
Customer Service and quality products is all that is important to customers. The service and products at this company is outstanding and the rental prices are reasonable. Thank you for everything.
May 16, 2015
Staff was very friendly, unit was clean & easy to get to from the elevator. A camera right in front of the unit makes me feel safe with Cubesmart.
September 4, 2014
This was a very nice facility all round good customer service. I never had any issues or mishaps. I'll make sure to tell family and friends about cube smart.
March 4, 2014
I really like CubeSmart because I can store and retrieve all of my belongings at very reasonable hours. The facility is always clean and they have great staff on-site when one needs help. I definitely recommend CubeSmart if you want to store anything in a trustworthy place!
January 24, 2014
Since the first day I stepped into the facility needing help because I had to move asap and needed storage, this facility has been there every step of the way. Sebastian has been the greatest help all these months and you all should be grateful to have him as apart of your team.
January 6, 2014
great staff there is no question that you can ask and they can answer
October 7, 2013
I like their service, the way management doing to help customers. I know my stuff will be safe and secured
October 6, 2013
I liked the size of my storage space and I appreciated how the representative described the size of it first, then had recommended me to other options which helped me decide what I really needed. Without this explanation and great details, I would have chosen something else and would have never liked what I had in mind. Thanks to the Cube smart representative, everything worked out for me!