Rating Snapshot

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1-8 of 46 Reviews
  1. ★★★★★
    3 months ago
    Great facility; well managed
    Great customer service mindset; very friendly and helpful staff. Facility is clean and feels very secure.
  2. ★★★★★
    4 months ago
    awesome management
    Adam Piner, the general manager, takes excellent care of the facility and customers. He explains everything clearly with no surprises. He is highly professional and clearly knows his job. I have had a very good experience storing at this location.
  3. ★★★★★
    6 months ago
    Excellent customer service
    Excellent customer service, Easy going employees, fast and smooth process for the reservation
  4. ★★★★
    7 months ago
    Great Self Storage facility with good customer service
    Good customer service; clean facility that is conveniently accessed in safe location.
  5. ★★★★★
    8 months ago
    Excellent Management Team
    The facilities are easily accessible, and the Staff attentive to the needs of the clients. Management Team is always kind, helpful, and professional.
  6. ★★★★
    8 months ago
    Have to say they are clean, anxious to please, accommodating in extreme cases of life problems. Well my location in Chantilly is very Human!
  7. ★★★★★
    9 months ago
    Great storage facility. Wonderful staff!
    I appreciate that Adam the manager has always been available to help with any issues. Great facility. Easy access. Always clean. I’m glad I picked this location.
  8. ★★★★
    10 months ago
    They need to improve their auto payment issue
    Since February 2020, they switched over to a new auto-payment system that has been nothing but a pain in the a** rather than a convenience to the customer. I am set up for auto-pay and every month I received an email stating my payment didn't go through, and every month the managers response is "it's an issue with ACH payments". They need to fix it! What's the point of having auto-pay when every month I have to go into my account online and manually pay myself. It's stupid.