January 17, 2019
Great self storage. Onsite personnel great. Very difficult to reset passwords or use online service from mobile phone. Calling in to speak to someone in customer service is difficult and frustrating
January 8, 2019
Everything about the company is wonderful. The office staff goes above and beyond expectations
December 4, 2018
Crosley and Debra are fantastic. We really appreciated their help. Thanks so much!
November 4, 2018
I have had a great experience at thus facility and would recommend it to my friends. Thanks for making my storage needs easy and worry free!
October 5, 2018
Pretty good, no complaints, the "roads" have very steep inclines so it's funny to see lowered trucks scrape.
September 3, 2018
We have had several storage facilities and CubeSmart is by far the best! Our climate controlled unit was clean, easy to access, and the best value of three other facilities in the area. Debra at 0737 CubeSmart in Roanoke, TX was extremely helpful, and provided superior customer service. She showed us three available units and let us choose the one that best fit our storage needs. We will be customers here for a long time and feel very confident that our items will be secure and well cared for! Thanks Debra!
August 10, 2018
The ladies at the Roanoak, TX Cubesmart are incredibly helpful. I walked in feeling like a customer and walked out feeling like a friend. Crosley and Debra went above and beyond to treat me well and answer all questions I have. They talked me through all options and help me to figure out what would be best for my situation. To they offered suggestions that not only were helpful but saved me a ton of extra work and grief. Thank you for being a there in a time when it was desperately needed.
August 5, 2018
Nice friendly people, clean, secure units. Close by.
June 15, 2018
Seems I've always had a storage unit somewhere and this is one of the best. Free van to move, excellent customer service and great prices!
March 15, 2018
I went from one unit to two and back to one. I never had any issues of any kind while I was renting the spaces.
March 4, 2018
Easy to contact for a unit. Flexible in sealing with my needs (needed to move up the move in date by one day). Much better value than my last storage facility who kept increasing the price and it wasn't as clean as this location.
February 27, 2018
The storage place was easy to work with, very friendly and the place was always clean whenever we came by.
August 28, 2017
We used a climate-controlled 10X20 unit for three months of humid 100 degree serious Texas heat. I monitored the temp and humidity in our unit just to be sure. The climate control worked perfectly as advertised.
May 12, 2017
The Staff were friendly and courteous, the storage units clean and they were very helpful to me when I needed to access after hours moving in. Highly recommended.
February 10, 2017
I moved to Texas and needed to store my belongings. The employees at this location were extremely helpful and very nice. I lost my access code once and they helped me out with no problem. The grounds are always extremely clean. I would recommend the CubeSmart in Roanoke, TX any day!
January 31, 2017
I've used several storage facilities. This is by far the cleanest. The staff is friendly , fast, & efficient. They go the extra mile to make sure you're satisfied.
November 19, 2016
Super clean and great customer service. Would recommend it to everyone.
October 14, 2016
The people in the office at this location are extremely nice and very helpful. The only thing I have noticed is that the temperature controlled units are a little warmer than I would have thought. I was there the other day and it was hotter in the unit than it was outside.
April 14, 2015
I am very pleased with the facility and the office3 help. I highly recommend this facility.
February 2, 2015
Good facilities. Well maintained and monitored. No issues with anything. The folks in the office are very helpful and knowledgeable.
January 25, 2015
They are the best! They will work with you if you become late.
November 29, 2014
From the paperwork to the unload, took 1.5 hours to put my entire life of stuff away in a safe place; CubeSmart! The ladies were down home fun, helpful and friendly. The unit was clean, convenient and big enough. I welcomed this part of my move as being worry free and simple. Thank you, CubeSmart.