December 7, 2018
The facility is always clean and staff are super friendly.
November 11, 2018
This was the perfect place to keep a few items while our house was on the market. I felt safe there even when I was alone. Thanks
November 4, 2018
Only if a must . If the iteas have no price limits then I would store them. Because month after month this money spent can add up to just replacing what you do store but new. Once months go by.
November 1, 2018
Great storage facility. Friendly and helpful staff members.
September 25, 2018
Love how convenient the location is and friendly staff!! Easy access to my storage and big room for the price!!
September 17, 2018
Recommend auto-pay to avoid late fees. Property is well kept and checked. Always felt safe and they were quick to let me know that if there was any problems, which generally was user error in locking up.
September 4, 2018
We have used this facility for several years and always appreciate the special attention received during our visits. Matt is a great manager and always goes above and beyond. Please give him a raise! Thanks again.
September 2, 2018
Great storage and customer service .also nice storage space .will highly recommended them
August 30, 2018
I had a great experience with CubeSmart. the employees are great, all of them have wonderful personalities and are very accommodating. I would highly recommend this facility to all my friends. Thank you guys at the Eastchase location. Your're simply the best!
August 19, 2018
I enjoyed my time here and I will definitely be back when I need some extra space!
July 27, 2018
This was my first time leasing a storage unit. Everything was convenient and simple. I would definitely recommend this place it's cheap and secure. I was unfortunate to have gotten a unit on the third floor and the day I moved out the elevator was out of service. Perhaps 2 elevators should be in the facility design for convenience.
June 13, 2018
I am picky, and I would definitely store my belongings with them again!
June 7, 2018
Great storage facility with a great staff! Always helpful and courteous! Driveways were always clean and free of trash. I had a storage unit there for over a year and I have not one complaint. Highly recommend this place to anyone needing storage space!!
June 4, 2018
I would recommend this storage unit , clean and fast service
May 23, 2018
First let start by saying matt is the best i absolutely enjoyed having my things here i was here for 2yr and thanks to matt it was always safe and one time i forgot to lock my storge and i got a call right away and to was taking care of i finally move to Atlanta from tx and i just have to say i really appreciate my things being safe at this storage facility for all the 2yrs it was here THANKS CUBE SMART
April 30, 2018
Great facility, always clean, great staff, extremely helpful, highly recommend!
April 12, 2018
I made a mistake and didn't properly lock my storage and it was unlocked without me knowing but I received a courtesy call informing what happened. I was unable to go fix it since I was out of town so I was a bit worried thinking maybe someone noticed and burglarized my things. When I was able to check it out everything was there exactly how I left it. Great feeling!!!!
April 4, 2018
I mostly dealt with Matt, he was very understanding, great customer service. Made me feel like my belongings were safe. If i needed help based on my situation he was there to give a suggestion. Very down to earth person.
March 22, 2018
Facility and service were good. Constant increase in price was not.
March 11, 2018
Glad to have had a clean secure place that I could trust to keep my stuff! Matt, the manager did a great job taking care of anything I needed!
March 7, 2018
Needed a space to store some car parts while I was working on my jeep. Great location and easy access plus gated security and on premisis manager 24/7.
November 11, 2017
Matt and James both are very very nice, caring and business professional I always get reminder calls on my account and is always greeted with a friendly not aggressive tone of voice. Keep up the good work guys. I live now in Arlington and I don't even want to a have a other storage location anywhere else. 5 stars,
October 20, 2017
Great storage clean friendly organize storage love it
July 29, 2017
Excellent customer service. They think of everything! Clean facility. Superior on all levels!
July 28, 2017
Great location and staff. They were pleasant and made sure I was well informed about everything. Made this part of moving a breeze
May 19, 2017
Living in Hawaii and having your valuables in storage in Texas is worrisome BUT due to the excellent service with our storage center manager, Matt, we feel confident knowing that he is there to take care of our needs! He is the BEST! Aloha Matt!
April 27, 2017
This Place Is Always Clean! .. The Staff Is Always Courteous!! , Even when I'm Really Late Paying My Bill I've Never Gotten a Rude Message Left On My VM .. #CUBESMART #FORTWORTH-EASTCHASE
March 11, 2017
I'd recommend this facility to anyone. The manager, Matt is extremely helpful and made the whole process very easy. The biggest downfall is the promotion I'd signed in under expired and because the address on file was my father's and not mine I was caught off guard by a slight increase in the monthly price. Other than that I have no complaints. There is a security gate and code for everything so even if you come after hours you have no worries. I've come alone well after dark to bring things and take things away and felt completely safe. The soft playing music in the background is a bonus too. Overall, great facility, easy to find, and great customer service.
January 22, 2017
Very clean and secure facility. I have had no problems here. Although they did raise my costs by $25 a month, I would use them again.
December 6, 2016
Not happy with 2 rate increases in 14 months. I wasn't notified of the second increase.
November 14, 2016
Excellent service. Location is well lit after hours and provides safe entry and exit from facility.
November 11, 2016
I am a repeat customer. I have to use the storage facility a couple of times each time for at least a month or more and I have had no issues. This is a storage facility that you can rest and have peace that your items will be safe. I will continue to use them when I need to store anything.
October 5, 2016
Staff is very knowledgeable and helpful. Will go out the way to get you the best pricing available.
August 26, 2016
It was a smooth experience James was amazing. The only downsize is that on the website it says you can use their truck for 2 hours but apparently the truck has been gone for some time. (the website was not updated) That was one of the main reasons I chose this place for storage.
August 25, 2016
Attendants are always friendly and helpful and the property is very clean. It seems very safe and secure. It is in a great location near the interstate.
June 18, 2016
Prior to finding this location, I must admit, I was not familiar with Cube Smart. First impressions for me are really important, I walked to the front door and there was Matt who greeted me with opening the door and a firm hand shake. I was immediately impressed with his professionalism as well as the cleanliness of the reception area. I can't say enough nice things about the facilities because someone might think was getting paid. My unit upon check-in was clean, easy access, and very fairly priced is the reason why I decided to join the CubeSmart team by leasing a unit. I would definitely recommend this locations to others.
June 12, 2016
The location is great, the facility is well laid out and maintained and the staff is very friendly. However, their prices are a lot higher than other comparable locations for climate controlled storage facilities.
June 7, 2016
Definitely impressed with the customer service I received from Matt he was very sweet and very knowledgeable about the services and storage options. Very clean facility and I love the peace of mind I have knowing my things are in a secure place! Awesome job!
June 2, 2016
Great space for great prices. Employees are super friendly and help you find the best size for you and offer great deals to help you out. I love the location. Also, they have the best security a storage place can offer.
May 24, 2016
I have never had a better experience with a self storage ever!
May 4, 2016
Compared with storage facilities I've done business with in the past, Cubesmart stands at the top. Thanks
April 2, 2016
Thank you Mr. James and staff for the excellent and friendly customer service! You all work as a team, and that is very commendable. Keep up the great work, and thank you too for a lovely clean atmosphere and experience.
November 19, 2015
They have great customer service, the lady at the desk was very helpful when I first came in. Also I like the fact you need a code to get in and out of the gate as well as have cameras. I feel my stuff is in great hands.
September 1, 2015
James, lets me know if something does not look right when he does his nightly security check. Thank you so much Kathie
July 20, 2015
This facility is clean. The price was good. Good security...
July 7, 2015
I use the climate control units and they are clean and easily accessible.The staff is always very accommodating. I have used other storage facilities in Arlington and have been disappointed in the cleanliness and the climate control temperature the units were kept.
December 5, 2013
The gentleman who is there in Jerry? The facility is so nice and clean. I feel quite comforted knowing that my personal belongings are tucked away safely at this location.