6 years ago
Excellent customer service, management, facility
My wife & I have been customers of CubeSmart in Duluth, (GA), located at 3494 Gwinnett Place Drive, since the summer of 2012 and we've been treated VERY WELL, by
General Manager, ALVIN,
and ALL the CubeSmart staff at that location.
My initial contact with CubeSmart was on the phone with Alvin, where we discussed the facility, its security features, hours of operation, office hours, and of course, rates for storage & insurance. Alvin was, (and he still is!) friendly, knowledgeable, personable, helpful and accommodating, ESPECIALLY since we were moving to the Atlanta area from Pittsburgh, PA!
About six months later, when our adult daughter and our granddaughter ALSO moved to Atlanta (from Alabama), I called Alvin again, and just as before, Alvin had a storage unit that was appropriate for our family's needs--only this time, it was for our daughter.
Not long after our daughter came to Atlanta, so did my wife's mother and SHE needed storage space, so I called Alvin (who remembered me), and he was there with the right sized unit at the right sized price.
Today, we're still renting storage from CubeSmart, and should our storage needs change, I'm going to call Alvin at CubeSmart in Duluth! Thanks, Alvin!