July 2, 2019
Great Facility, it is very clean and the customer service is great
June 28, 2019
very clean and very great customer service. very satisfying with all the service
March 12, 2019
Very clean and well kept, employees are very nice and respectful
December 22, 2018
Good experience. Good location. Awesome customer service
November 25, 2018
Mike was great. I am pleased with the service because it was clean. I loved the that my storage was emptied and I found no bugs or dirt. I will use it in the future if I need storage again.
November 7, 2018
I no longer needed that particular size storage space. Unfortunately, where I am Cube Smart isn't close enough to me otherwise I'd still be a customer until I'm no longer in need of the extra space. The property was always clean and I felt very secure going in and out of the location. The employees had great customer service skills and a willingness to help. I hate one isn't closer to me.
September 11, 2018
It worked out great. We moved from GA to MA. Best, Jamie
September 2, 2018
Great customer service and the facilities are always clean.
August 23, 2018
This company has exceptional customer service by far. From my inquiry call on their rates and availability, the gentleman was great in his knowledge in assisting me in determining proper size and informing me of the specials available. Another plus the specials online are the same when calling the 800 number and the same in the store, no gimmicks here. Also, when I went on site, Mike (Atlanta location) was awesome! Very friendly and professional in completing my account set up, insurance options and purchasing moving supplies. Phenomenal security, you have to use your personally issued access code to open gate, open door, use elevator, there are 24/7 security cameras, no shady business here you are safe!
July 18, 2018
I need space immediately to move. Within no time I had a storage to move my last minute moving items. I was able to go to the storage at anytime. As long I was within the hours. The offer a month to month service. I only needed the space until I was moving in a couple of weeks. Very happy with this service.
July 4, 2018
The storage unit was clean and provided enough space for all of my items. The staff was friendly and always very helpful and willing to go out of their way to ensure the customer was satisfied.
June 28, 2018
rates were reasonable compared to your competition, friendly and clean environment:)
June 21, 2018
Whenever I need storage I always come back to Cubesmart. The customer service is great.
June 9, 2018
Micheal London is a great assets to Cubesmart and the companies attention to details as if they were the customer. I truly appreciate the immediate respones to the reservation, the continuous follow up until confirmation, a friendly and pleasant greeting upon arrival to the facilities. The process was painless, very efficient procedures, & paperless, cost effective, great visuals for packing, low cost insurance. Thanks for a great experience on a great day!!! Continue to be Great!!!
June 3, 2018
I have utilized other companies but none compare to the excellence of Cube Smart Storage
May 13, 2018
It is a very clean place & kept that way. Office staff helpful.
May 3, 2018
The office staff was always polite, helpful and professional.
April 17, 2018
Teaira provided excellent customer service! Clean facility.
March 27, 2018
The staff were helpful from beginning to end in my move.
February 2, 2018
Mike was great. He displayed excellent customer service skills and was quite friendly. Renting the storage was a very simple process. It took about 15 minutes to get things set up. I was promised extra carts would be left by the move-in entrance and when I showed up, those carts were right there available for us. It made things really easy for the movers.
January 14, 2018
Every step from finding a unit to fit my needs to actually moving my stuff in has been so easy. I love the peace of mind I get knowing my stuff is secure.
July 14, 2017
Alvin has been amazing and incredibly helpful! I would highly recommend this facility for the care and attention.
June 17, 2017
I have never had a problem with this facility. The people are friendly and very helpful. The location is convenient.
June 16, 2017
Everything is super awesome. I love the location and ability to store my stuffs anytime I want. Super convenient. If I can point out the one thing is that.. if the elevator is out of service and your storage is located 2nd or 3rd floor, you can't get to your storage.
April 17, 2017
THE STAFF AWESOME & UNITS CLEAN. LOVE IT! WILL HIGHLY RECOMMEND.
March 20, 2017
They helped my with my every need from setup to month to month. Thank you
December 29, 2016
We were very pleased with our Cubesmart Storage experience! We found the facility to be very clean, safe, and accommodating! #1-800 Customer service was very professional!
September 5, 2016
My only problem with this place is sometimes it's busy and I can't find carts to help move things.
August 23, 2016
Would recommend to anyone this storage facilty ! Best that I have ever used !
July 28, 2016
Love my unit and got a better price than the orange competitor. Chris is a super friendly manager and was super helpful in our getting started.
June 5, 2016
Really was confident my storage was secure due to the irritable login in of code each time you went into storage to move stuff back and forward.
May 27, 2016
Wonderful employees and manager, clean. Units very very clean
May 27, 2016
I lived in Norcross when i first used this self storage, then when my parents move from Nj we used two units. And employees were great now im in Loganville and still come to Duluth self storage ..becaause there great
April 29, 2016
My experience with cubesmart has be great. Yesenia is very helpful in assisting her customers to find the best storage possible. We were very satisfied with her customer service.
March 15, 2016
I've had my storage unit for 7 months now and the service that I received from the very first day remains the same today. The Staff is very professional and friendly, and Customer Service is something I never had to worry about because they always assisted me with my issues. I was inside my storage unit and realized that I needed additional boxes and it hit me that the store was closing soon - so I was able to contact the store and spoke to Store Manager "Al". Al was very kind and understanding to my need, he stayed over to make sure I had all of the supplies that I needed to complete what I was doing in my unit. Eventually I needed a second storage unit and Al was able to accommodate me with one right across from my current unit. I have referred several people that I know that needed storage to this place and honestly, I couldn't have picked a better company to do business with.
November 24, 2015
I can't even find the words to describe how much I love this place. After searching around for months for a storage facility that actually kept my stuff safe & sound, I finally found CubeSmart (never knew it existed honestly). I've been here for years, back when Wilma was the manager, and now the new manager, Alvin (coolest, most down to earth guy ever) Shana (super helpful & very funny) took this place to the next level. The security is top notch & the building is super clean. It's never noisy AND there are free snacks in the front office. I wish I had more stuff so I could rent more units... yes, I love this place that much.
August 8, 2015
Staff is friendly and very helpful. Will recommend friends/family to this site
February 20, 2015
Love it will always stay with cube smart when ever I need storage.
August 28, 2014
I've had this unit for a month now and I have to say that this place rocks! Free coffee or tea during regular business hours, it IS climate controlled, and Ms. Shana was very professional even took the time to show me how to use the lock. The lock CAN be a bit frustrating when you are in a rush because it is a long cylinder lock and not a regular shackle lock. The only thing I have to say I dislike are the carts, they are noisy, they turn on their own...if they were to install solid rubber wheels they would make for really great carts.
June 28, 2014
Great job! Impressed with the cleanliness of this facility.
June 28, 2014
My wife & I have been customers of CubeSmart in Duluth, (GA), located at 3494 Gwinnett Place Drive, since the summer of 2012 and we've been treated VERY WELL, by General Manager, ALVIN, and ALL the CubeSmart staff at that location. My initial contact with CubeSmart was on the phone with Alvin, where we discussed the facility, its security features, hours of operation, office hours, and of course, rates for storage & insurance. Alvin was, (and he still is!) friendly, knowledgeable, personable, helpful and accommodating, ESPECIALLY since we were moving to the Atlanta area from Pittsburgh, PA! About six months later, when our adult daughter and our granddaughter ALSO moved to Atlanta (from Alabama), I called Alvin again, and just as before, Alvin had a storage unit that was appropriate for our family's needs--only this time, it was for our daughter. Not long after our daughter came to Atlanta, so did my wife's mother and SHE needed storage space, so I called Alvin (who remembered me), and he was there with the right sized unit at the right sized price. Today, we're still renting storage from CubeSmart, and should our storage needs change, I'm going to call Alvin at CubeSmart in Duluth! Thanks, Alvin!
May 22, 2014
I'm renting a first floor unit, and its very clean, convenient, and most importantly secure. The office manager is awesome, he was very helpful getting me started and I even bought the moving kit (Boxes). I wish I could remember the managers name, because he deserves a thubms up. He is always very accomodating when ever I stop by my storage unit.
February 22, 2014
We've being storing our stuff at Cubesmart for years now. I have no issues with them so far.
October 17, 2013
We stopped in a day before our scheduled date, but we were met by the Manager who promptly took care of us. She was very friendly and took her time to explain everything about the storage unit, security, policies, etc. I would highly recommend cubesmart to friends and family in the future
September 14, 2013
I have used this facility for years and I have multiple units. The place feels safe and I appreciate the very helpful staff.
September 7, 2013
Great customer service. Great customer service.Great customer service.!
June 27, 2013
From the moment I walked into the office I had wonderful customer service. The facility is always clean and well kept up. I have never had any problems with this facility and will continue to use this chain whenever I need to store things.
May 20, 2013
I continue to be impressed with the excellent customer service and support. There is no reason to go anywhere else. CubeSmart is clean, efficient, friendly and supportive. Best of all, you actually talk to human beings ... no machines. I cannot recommend them highly enough.