March 15, 2019
Very nice facility! Very clean! I absolutely love using this storage facility over any other. And the staff are great people, very helpful and friendly. I am incredibly pleased with my experience and will use Cubesmart for all my storage needs in the present and future.
December 22, 2018
They watching my stuff while on a long extended deployment. Very helpful staff
November 22, 2018
I loved everything about this facility except the gentleman (I think his name is Michael). His tone is rather dry and sarcastic. He has a condescending conversation style. Not sure if it’s just him or my particular experience but it wasn’t appealing. Made me glad that accessing storage didn’t need his interaction. Aside from that excellent experience.
November 22, 2018
Staff was very friendly and helpful. Nice clean, climate controlled facility. I really liked the fact hat it was well secured, I felt safe anytime I visited my space.
November 11, 2018
I have used cubesmart twice, both times I have had great experiences. Easy access and very clean. Scheduling for the truck has also always been very easy and convenient. Payment methods are very easy as well. I have never had a hard time talking to someone. One thing is that a couple of times I have left messages after hours and never got a call back but then while working hours I always did get someone. I would highly recommend it, it is never crammed of people and there is carts available for easy movements for heaving things. I also like that it’s 24/7 access to the storage.
October 5, 2018
I stored my RV in the secured back lot for the summer. I liked the security features Cubesmart has, I also like that they aren't available 24 hours a day. I think the hours were 6 a.m. to 9 p.m., which is perfect. The lot was also very clean, and other patrons very respectful of each other's property. Thanks for a great experience, we'll see you next year!
September 9, 2018
Great staff very friendly helpful informative. The price was right. Cleanliness was great lighting was phenomenal.
September 8, 2018
I recently moved and in the process need several storage units on short notice, The staff worked with me to accommodate my needs. They are always friendly and helpful!!
September 5, 2018
I started using cube smart 2 years ago & moved out once but 1 year later I needed storage again. I went with a different, closer facility in Bloomington; access code never worked, for 4 days no one showed up to the office & I never got a call back after paying my fees. I went straight to cube smart on a Sunday, in a snow storm with a truck full of stuff & had a locker with in 15 mins. Later, I need to lower my rent & they set me up in a cheaper locker, rented me a truck & made everything stress-free. Great customer service.
August 16, 2018
Minor issues with service, plus when I made a referral, I never would have received my credit if I hadn't asked about it. Overall it was a good experience, and the manager did everything possible to keep it that way. I appreciated the opportunity to use the truck to move my possessions.
August 3, 2018
I had this storage unit for a long time, almost two years, and I was highly impressed with the staff ( especially Kathy) and I would recommend it to anyone. It was a really great storage experience.
July 27, 2018
Great Staff but they could use a few more cart for moving stuff around and maybe some bigger ones.
July 22, 2018
I would prefer 24 hour service in my next facility.
June 20, 2018
I had a very good experience at CubeSmart from beginning to end. Signing up was easy, access to the facility was good, and ending the rental was a no questions asked affair. Very pleased with my experience. The facility was very clean as well.
June 18, 2018
There was nothing negative I can think of about the experience - it was clean, convenient, temperature and humidity controlled, secure, and good customer service. 2 thumbs up.
June 17, 2018
love this place. They do a great job. Reasonably priced for temperature controlled storage. Have been here for 1.5 years. Will probably remain for 3-4 years.
May 20, 2018
I've stored my motorhome here for several years and have been VERY happy with the facilities. These have been the only winters in which no mice or insects have entered the rig. When I first brought it in, I was told they spray (or whatever) regularly to prevent infestations, but I wasn't sure it would work because it's an outside lot. But even though my RV was backed up to a fence on whose other side was a vacant lot full of grass, NO mice got inside. So I highly recommend CubeSmart (or at least this particular facility) for RV storage.
April 17, 2018
Cubesmart bloomington, MN. Amazing staff, always curtious and going the extra mile for customers. Climate controlled area was always pleasant and clean. Some sweeping may be in order... but nothing that shouldn't be expected for a warehouse of people's stuff. Units are secure, cameras everywhere, and nice touch with inspecting the locks nightly for squatters and unsecure/unpaid units... sorry you had to waste so many stickers on my lock... it was a test. Didn't need the unit anymore but wouldn't hesitate to return if my hoarding gets out of control. Again.
April 5, 2018
People working there are great! Outside trash removal and snow removal is pretty slow to happen in the off loading areas. Inside cleanliness is great!
February 21, 2018
Convenient, wonderful and customer service! When I walked in I was greeted right away and did all checking in with ease. Thank you guys!
February 5, 2018
Storage Cube is great, especially Ben M. ! I would still be there if not for the price increases.....
November 16, 2017
I was on this place and the personal is very professional and nice
November 15, 2017
I love doing business with this Cube Smart Branch. Everyone is soooo helpful and friendly. I will always recommend them to my friends.
October 22, 2017
Everyone who helped me was extremely friendly and accommodating. I have been beyond pleased with my overall experience working with this business. I would definitely recommend to anyone.
August 18, 2017
Kathy made the process quick and easy. Compared to other storage facilities I have rented through this by far is the cleanest and friendliest of staff!
June 13, 2017
I came back to this facility a second time because they're better priced than other places with fewer amenities, they're conveniently located, and the staff is always very friendly, easy to work with and generous with their time and information. They have regular pest control, great security, the facility is easy to access, there are hand trucks available to move your things back and forth in large loads, and the temperature control keeps your property in good condition. There are even restrooms available, which is great if/when you have to spend any amount of time moving or organizing your things.
February 27, 2017
The manager at the minnesota location was great and very friendly! He helped us out answering all questions and making sure we were informed about everything related to our storage unit. The unit was clean and the building was setup nicely.
August 17, 2016
This is my first time renting a storage space. I immediately felt comfortable and at ease by the friendly staff and cleanliness. I am also pleased with the affordability rate.
May 30, 2016
We recently rented a storage unit and so far so good..
October 27, 2015
All of the staff were great to work with. They explained everything very well. When ever we go there the facility is always clean and well lit. We would recommend this place to family and friends.
October 18, 2015
I've had nothing but a good experience with this location. Everything was explained to me in a manner that I could understand, I had some problems that caused me to be late returning the truck and they was very understanding of it all. I will be using this storage for a year, so it was important to find a good place to deal with long term.
October 2, 2015
Really impressed regarding the safety features of the facility. It feels good knowing that your personal items are protected and having a peace a mind, is all any customer could ask for. I really love the online feature! Thank-you Cube Smart!
September 18, 2015
Good people to work with. Very flexible and convenient location.
January 11, 2015
I have been renting since the day the doors opened - about 5 years! I have always been treated with respect and as a valued renter. After renting at another space before this facility opened, there is no comparison, the space is clean and well lit. This facility also has a responsive, caring, competent management staff. I highly recommend "Your Storage Solution!"
October 30, 2014
I was just going to use this as a temporary holding spot, but the ease of the location and access to my stall is so great I have used it much longer than anticipated! staff is friendly
October 16, 2014
The facility is clean and convenient. The customer service was efficient. Having a truck to use was an added bonus. My only complaint was that the large door wouldn't open and we had to use another door. We had hired movers who were paid by the hour and we lost about twenty minutes due to this problem. Other than that, I am very satisfied.
June 29, 2014
Our neighbor recommended Cube Smart in Bloomington. They have always said how clean, secure and freindly the place is. They were absolutly correct. Moving our stuff in was easy with having the truck in the bay where it was dry. They have extra carts so one of us loaded carts and then other brought it back to the unit. We are so glad we took our neighbor recommendation.
May 26, 2014
I love love this place. I think that all storage should provide carts and garage bays like this place does. It so clean and the staff is so helpful.
March 25, 2014
I have two units, when I go to pay online and only choose one of them it doesn't let me. Last time I tried it, it made me pay for both and it overdrew my account. Not happy with that… That needs to be fixed.
November 6, 2013
I did a lot of online research and found this place offered the best value while still providing important amenities such as temp. controlled units, security, etc.
October 3, 2013
Got what I paid for. Good location, great people. Don't get upstairs units though if you have a lot of stuff.
August 14, 2013
I recently moved and had to find storage for my entire townhouse but wanted to be ensured that my possessions were safe and wouldn't get ruined. The staff was very friendly and helpful. The entire moving process was easy, smooth and efficient. The facility is very clean, the climate controlled area is awesome! I will use this facility again in the future and won't hesitate to recommend it to anyone I know.
July 23, 2013
great job customer service at desk and great security and clean.
July 16, 2013
We needed a storage unit quickly and were thrilled that Cubesmart was able to meet our needs so perfectly ... exactly the size we wanted with the specifications we needed. And the customer service was incredible - personable, responsive and helpful. We're so happy! Thanks!