November 16, 2019
Tammie was unbelievably helpful and provided one of the best customer service experiences I’ve ever had. Very knowledgeable, super attentive, and incredibly friendly. Thanks for everything!
December 15, 2018
My biggest complaint is the unit seems like it goes up every 4-6 months with no good reason or explanation. I feel as though If you have been renting a unit for some time, the fee should not change frequently.
December 4, 2018
It seems it's getting harder and harder to pay online, it's something different each month?
September 21, 2018
Outstanding manager and staff. Professional, helpful, friendly, and efficient!
September 20, 2018
Great staff, emphasizing customer service and satisfaction. Clean and secure facility and location.
August 30, 2018
I rented 3 units with this facility for about 9 months and the manager was always available and willing to help. She was often seen cleaning the inside and outside of the facility. My phone calls were always returned in a timely manner and every convenience was offered. This is an outstanding facility. I will use it again.
August 24, 2018
We used this location to store our belongings for 2 years between homes and always got the very best customer service. The staff is friendly, caring and go out of their way to help. Thank you for taking good care of us!
August 20, 2018
Great staff and great clean secure facility! Highly recommend for your storage needs!
July 10, 2018
I always felt very confident that my belongings were in a safe place. Property had plenty of lighting that added security. Price seemed just a little high but overall very satisfied with the product. Mansfield
June 11, 2018
Tammy,our manager,at this location went above and beyond helping us during a stressful time and the use of the moving truck was a great benefit in moving small loads to the house. Special thanks to Tammy and CubeSmart for caring for my daughter’s stuff the last 2 years.
June 1, 2018
This is an excellent facility all the way around. The only problem I have with CubeSmart is; They charge you extra money to pay online???
June 1, 2018
Easy. Convenient. Never had a problem with our stuff.
May 14, 2018
This location is convenient located right off the highway. Very clean and a gated facility with extra security. The manager Tammie is extremely nice and helpful. I would highly recommend to anyone I know needing storage.
April 22, 2018
First time using a storage facility and everything was perfect. The locker and lot was clean. Tammie in the office was very professional and knowledgeable.
April 4, 2018
Would appreciate a paper bill with return envelope to make payments.
March 22, 2018
I needed to ship my household goods for storage in TX while working in Guam. Tammie was able to let me set up everything up with my mom on the receiving end without hassle. Move in day went smoothly. The 18-wheeler truck was able to get in and out of the facility with ease. Mom said all went well! Thanks Tammie & Cube Smart.
March 20, 2018
I have the storage since 8/16. The service I received from Cubesmart was excellent, especially Tammy the manager. She is always friendly and very helpful.
March 5, 2018
Best storage experience ever. The personnel were extremely helpful and friendly. Very good people.
March 4, 2018
This was an excellent experience! Management was so very helpful and really cared about our needs! The location was very convenient and the facility was so clean! There was music playing every time we went!
February 6, 2018
We had no issues with this storage facility. Secure, clean, and convenient.
January 29, 2018
They employees there made sure my stuff was secured at all times. The price stayed the same for the most part. No complaints really. They even noticed I was moving all my stuff out of the storage, and cancelled my billing automatically. I didn't expect that, since I had forgotten to let them know. They cancelled my pending payment and refunded it to me.
January 12, 2018
No problems what so ever, so far. Love the staff and facility
January 11, 2018
I would greatly recommend this storage facility if you have a need for extra storage space. The staff was friendly and very helpful. Move out was a breeze.
December 31, 2017
The service is good and units are very clean. It is conveniently located in Mansfield. The open spots are pricey if you need parking for a car or boat.
August 8, 2017
Great customer service. So far so good. Access has been easy and the staff has been nice and helpful.
August 2, 2017
Without a doubt, excellent customer service! No matter when adding units or removing; communication was perfect. The facility is extremely clean and well cared for at all times. Lastly, felt the contents were safe with their their security system. There were never any issues to enter the facility or contact the office. Great job ladies!!
August 1, 2017
Leah was very informative and made sure i had all i needed to make sure my storage experience was all it should be.
June 30, 2017
The staff is very knowledgeable and friendly always willing to help. The units are very clean and maintained.
June 24, 2017
Courteous staff and well kept facility.Great facility and courteous staff
June 24, 2017
Would recommend to a friend. Nice staff. Nice units. Easy access.
March 21, 2017
Fantastic! Everyone very helpful and very professional.
February 28, 2017
Every year our bill has gone up, but new customers get a great deal for the first year. So much for loyalty to existing, clean and paying customers. Other than that, this is a nice facility.
February 17, 2017
The facilities are very well kept and clean. Security has never been an issue and the staff has always been very thorough and kind!
February 7, 2017
After selling our home, my family moved into temporary housing while we build our new home. CubeSmart has been a great place to store a few rooms of furniture while we wait. The climate control units are perfect. The facility is well lit, clean and secure. The location is very convenient for us as well. CubeSmart is a great option for any type of storage needs.
January 10, 2017
Excellent place, very secure and clean. Staff is friendly and helpful.
November 17, 2016
This is conveniently located in Mansfield. It is fairly clean although I do find some bugs in my unit - and my unit is indoors. My main frustration is that they raised the price on me and just sent me a letter that it was happening. That doesn't seem like good business practice - doesn't show a strong desire to satisfy their customers.
November 11, 2016
Everyone was very friendly.........................................................
March 30, 2016
Thanks so much Michelle!! I appreciate your helping me reset my password and taking care of my payment today so I wasn't late! Best regards, Stephanie
January 7, 2016
They actually stayed open for me and waited so that I could secure my unit for my move the next day! The units facility is clean and very safe! Great choice when it comes to wanting your things to be protected!
June 1, 2015
Had a quick and easy appointment. The manager was very nice and she went over all the information without rushing or skipping details. My sign-up was painless and the move-in was easy. Wish all types of services can be handled this way. Had a pleasurable experience and the property was clean and easy to navigate.
October 17, 2014
you are an awesome facility. i would recommend you to anyone.
August 15, 2014
Very close to my business. Features I was looking for.
July 31, 2014
The lady that works the front counter is always way over multi-tasking and it set me back almost 30 minutes when signing up when a guy walked in after me and she stopped what she was doing for me and called 2 other stores looking for what he needed, after not being there when I told her I was going to be there and setting me back another 30 minutes on top of that. Then She told me I had to had the truck back at a certain time and started calling me an hour before it was due to ask me where I was at with having it back. Um hello I was moving and she had already set me back. Then I told her that I was referred by someone and she told me she didnt recognize the name and never took it down for them to get their one month free. But the place is clean and secure and I dont have to deal with that lady anymore.
June 4, 2014
If you want professional personnel, if you want a clean well managed facility, Cube Smart is the place to store your stuff. They cost a little more, but from my experience they are well worth the extra expense.
April 9, 2014
Really love the service, the cleanliness and the security if the best there is.
July 27, 2013
I have a storage unit before, and this is so much better. Just by walking up and looking around I could see my things would be safe. This property is so clean and nice, that I thought it would be too expensive for me, but was shocked at how reasonable it was! Of course the management makes all the difference. Miriam is great! She always on the property sweeping and talking to customers.