June 27, 2019
MY ISSUE IS HOW MUCH I'M PAYING.. IT STARTED AT $114.00 NOW IT IS $241.00 SOMETHING IS NOT RIGHT. PLEASE SEE IF YOU CAN REDUCE MY RATE. I'M 6 YEARS CUSTOMER.. OTHER THEN THAT EVERYTHING IS GREAT WITH CUBESMART.. VERY NICE STAFF... THANK YOU TC
May 19, 2019
The staff at the facility are wonderful. Helpful, knowledgeable, professional and efficient. I currently live in a different county but stay at this location primarily because the staff is fabulous. I can store my "stuff: anywhere. It is stored in Riverside county and I live in Orange county. I can move my belongings closer but choose to stay in Murrieta where I know that the staff is terrific.
April 13, 2019
Prices are gouged like no joke. I'm paying 50% more than when I began 4 years ago. Meanwhile, they'll offer a duplicate unit to a prospective customer at a much cheaper price- while they stick it to loyal patrons who've been with them for years. The place is kept clean, professional and appears to be safe.
October 3, 2018
It was a true blessing to have access to a rental truck, not to mention reasonable.
September 7, 2018
I don't prefer for my rental unit price to increase but the staff (esp Denise) encourage a feeling of security. So I stay at the site. People and service are important. There are a lot of storage units. I will move but will keep this unit because of Denise. She is helpful, friendly, understanding and nonjudgmental if I am late with my payment. I work, am busy, and may be late. She is the epitome of professionalism. The usual staff was not there one day and it was confusing. Not comforting. Thank you.
August 1, 2018
Great experience. The use of the rental truck was very helpful. Good customer service at a fair price.
July 2, 2018
Great location, clean units, easy access, friendly, helpful staff. Rented a 10x10 temperature controlled unit for over 6 years and never had a problem. I moved out of stare, otherwise I definitely would have kept my unit.
June 29, 2018
Easy process, no hassle or hidden fees, easy check out. Customer service very satisfactory. Cleanliness can be improved. Unit had an odd web/hard looking crust at the top, the size of a baseball.
June 13, 2018
Excellent location... clean and easy accessibility
May 2, 2018
I enjoyed the cleanliness, the great customer service and the nice unit I had rented.
April 10, 2018
Just a quick note to recognize the great performance of the ladies running your Murrieta location. I had a good experience every time I needed to go into the office. Consistent cheerful, positive attitudes.
March 25, 2018
From the first day till I left nothing but professional courtesy and attention. Denise and her staff made me feel like a valued customer. I will use CUBESMART again if I ever need the service and I will definitely refer customers to you as well. Thank you greatly!!!
March 22, 2018
I moved to a different storage facility, larger and for less money. Also i should have received my two and a half weeks reimbursement which was the amount of time that i had remaining for the month. I asked the person on duty about this and she said you Cube Smart do not do that. This is highly unusual and morally not ethical.
February 24, 2018
Truly an AWESOME storage place. I felt like I was leaving home. I love the experience here, they took good care of you and made us feel like family. The lady’s here are amazing with great customer service. I would definitely come back.
February 14, 2018
I needed a convenient location, secure, trust worthy and clean. This location met all my needs.
November 17, 2017
I have (unfortunately) have had things stored at this facility for over 9 yr and I have never had any problems. Clean and secure.
July 5, 2017
Excellent assistance from our facility Manager. Thank You
April 15, 2017
Thanks you Lisa and Denise, you friendly and being knowledgeable made the rental experience easy and quick. R/Brent
February 18, 2017
Love the staff and the easiness of Cube Smart. The cleanliness and the security and the conveniences of the move was great! It is an easy in and out. I feel very safe and comfortable storing my "stuff" at Cube Smart.
September 23, 2016
This is a great facility. Staff is always very nice and helpful. They keep the property very clean and secure.
September 20, 2016
My family and I have been a Cubesmart customer on and off for almost six years. When the kids went off to college, they would use Cubesmart for summer breaks to store their belongings. My daughter always bragged about the customer service & I was like sure, whatever. Then I found myself in need of their services for an emergency move. This company hires grade A staff or maybe it's a reflection of leadership but nonetheless they treated me like a Queen! My college kids & I have used several Cubesmarts in the Southern California area and never once have we been disappointed! Thanks Cubesmart for being professional and personable! Teresa
May 30, 2016
All the staff is great at the Murrieta Ca location!!!
May 12, 2016
Love all the customer service every time I come in
April 15, 2016
The girls in Temecula / Murrieta store are very nice love their reminder calls
April 5, 2016
I've had my unit for years now and I my things have remain safe for the duration. However, the yearly increase in the fees are not my cup of tea. I got a good deal at the beggining, but seems like as time goes by, you pay all that back. In any case, it's a good storage unit without too many hassles.
January 2, 2016
Denise was very professional and friendly. She made the check-in process painless. The facility is clean and nicely laid out.
August 9, 2015
I wasn't able to send a rating on Google+ so am letting you know my thoughts..... I'm soooooo glad I found CubeSmart. Denise (did I remember correctly?) went above and beyond for customer service/satisfaction. She has truly been remarkable. I would rate this, on a 1 out of 10 a definite 10
February 28, 2015
Love this Storage Facility! Would recommend to anyone I know needing storage. Friendly staff. Very secure and safe!
November 4, 2014
CubeSmart Murrieta was very helpful to accommodate our storage needs.
September 8, 2014
They are always ready to help when needed! They ring your phone all the time , I will always pay my storage on time because they are great! Hassle free, Worry Free!,,,, They are not like those other Storage Facilities....Lol
September 2, 2014
Never a problem and the staff is always very helpful
June 3, 2014
The staff is always friendly and helpful and the grounds are clean and safe.
July 28, 2013
The property manager worked with me to find the best deal and space to meet my exact needs.