May 20, 2018
Both Peggy (General Mgr) and Nicole (Mgr) were extremely helpful in opening an account and getting a storage unit. Peggy took the time to show me several units including the one selected. Peggy was extremely knowledgeable in answering my questions. Peggy took the time to assist me in opening the security gate the first time. In summary, Peggy and Nicole provided excellent customer service.
April 30, 2018
The ladies in the office were absolutely incredible! We were running a tad late due to some moving delays and they called to check up on us and even waited (past closing) for us to get there so we could get started storing. The facility itself is very clean, spacious and well lit! The elevators are very spacious so its easy to move in large items without the finesse of movers!
April 24, 2018
I've never rented a storage unit before, and the ladies at the front desk made it a breeze. It's a good value and the facility is clean, well-lit, and temperature controlled. I was even able to rent a free truck to move my furniture in.
March 30, 2018
Both women in the office were amazing !! Thank you to you both
March 25, 2018
Always very clean, units accessible, and staff very pleasant and always there if you needed something.
March 24, 2018
Very nice facility. Clean, secure, well maintained. Personnel very pleasant and efficient.
February 18, 2018
This cubesmart facility is the best.. Only complaint is for Corporate.. raising the rates every six months is really extreme.
February 3, 2018
Nice staff, very clean, carts always available, locking system is fantastic. Very pleased with Cube Smart
January 25, 2018
The facility was convenient for my location. It was neat and clean. My promo rate changed, which was allowed by contract, but was a disappointment. The staff (Nicole) was otherwise very friendly and helpful.
January 17, 2018
The only reason we moved out was pricing. I appreciate that the site manager got the price increase eliminated for a year, but unfortunately we saved $200 for a year by moving down to the Public Storage facility in Morris Plains.
November 24, 2017
For 5 years I rented a storage locker from this facility. It was always clean and well tended. When I needed a place to park my camping trailer, it was natural to return to the care that Peggy and Nicole provide. Nicole was exceedingly pleasant and efficient, and signed me up with with phone call. A perfect experience
May 31, 2017
I have rented here previously and have many choices. I came back because of the staff and the cleanliness Thanks!
February 14, 2017
I have checked a few storage facilities in the area and this one is the cleanest and has the nicest staff. Peggy and Nicole are wonderful and they don't pressure you into getting a unit like some other facilities in the area. FREE USE OF TRUCK is a plus. What place gives you a FREE truck rental. Saves you $50 or more over renting truck from Home Depot. Easy on, Easy off for route 287 and route 10. Close to route 80 and route 46. The team has gone above and beyond to help accommodate me. I eventually had to get two units. A sincere THANKS for making my move not so hectic. You're the BEST.
January 27, 2017
I searched many self-storage facilities over the past few months. It wasn't until I walked into this CubeSmart that I knew where I was going to store my belongings. I was welcomed and guided by the awesome staff and was amazed by the cleanliness and time spent to make sure my needs were met. And that was just on the first meeting. From the day I moved things into my unit throughout my first month of storage, I have continually received great care and am very confident in using this facility. Thank you all for making it easy and secure!
January 10, 2017
I live 5,000 miles from this location, yet I have no inhibitions about my property. It is in good (fabulous) hands with Peggy and her staff. Each month I am billed through my debit card and the ease with which my payment is processed takes a great deal off of my mind. I have very sentimental items at CubeSmart Storage, and I know that they will be quite safe in the facility until we are re-united. James F. De Cheser
July 5, 2016
I rented from cube smart before and was not impressed. The whippany cube smart was a totally different experience. Jill, the manager was very helpful, friendly and knowledgable. The facility is clean and we'll maintained. Jill even checked out future hired help for when I'm ready to move out.. I feel very comfortable leaving my belongings in that facility.
April 15, 2016
Very Convenient !!!. Well kept facility. Seems very safe.
April 11, 2016
They are very nice and stations are very clean. And when I forgot to put in my new card number for payment... they did call me to confirm that the payment wasn't going through and was very nice on the phone. Would tell others if in need for storage to go there. Again very pleasant place.
November 13, 2015
The staff and facility at CubeSmart in Whippany is awesome. Kris was extremely helpful and answered all of my questions. Everything you need is there - storage supplies etc. The facility is clean and well maintained! I also had an opportunity to meet the owner Peggy, she is also great! I highly recommend using this facility for all your storage needs!
October 2, 2015
The East Hanover site is excellent. Well-maintain, well-managed, with a friendly and competent staff. The only drawback is that the online and phone payment systems don't always work well, and the customer service people cannot take payments. Also, you cannot pay for your unit in a location other than your own. I am leery, because of these facts, to use their automated system.
May 6, 2015
If only the other big companies would model themselves to be like CubeSmart, consumers would be much happier. Way to go CubeSmart, and thank you!!
July 4, 2014
I just want to say this has to be the best storage facility! I have rented units from CubeSmart twice and I have been very pleased with the units, pricing and especially the customer service. The customer service at this facility is top notch and the team has gone above and beyond to help and accommodate me in any way possible. I can not express how wonderful the employees are here and if the need arises I will rent again at this location, no questions asked!! Thank You CubeSmart Whippany for all you have done, y'all are simply AMAZING!!
April 28, 2014
Nice and clean facility. The prices are hard to beat. looked all around and best value for the dollar. When we stopped in the women up front were very funny and enjoyable to talk to. If you need a storage unit and want it climate controlled look no farther. This is the best place to get one.
November 6, 2013
I cannot express how helpful Cube Smart has been in helping our move be an easy transition. Peggy has been phenomenal working with us in the best way she can. She is always available and goes out of her way to help people. She explained everything in detail and offered us a variety of options to meet our needs. I have never experienced such excellent customer satisfaction before. If every company did this, they would not have a complaint department! Thank you to Peggy and Cube Smart for making our life a lot easier.