October 15, 2018
I would like to thank the staff at cubesmart. What a different it makes when you always get a warm and friendly communication from them and they make you feel like it was their honor that you stopped in. What a great impression every time I talk with the staff. Peggy and her other staff / co-workers have done this every time. Peggy is amazing! She really makes that place a great place. She takes such pride and ownership of the facility. Safety was really good and I felt I was in good hands. I appreciate the order that was keep there. I felt all people using the facility respected the order / rules / care / cleanliness that the staff in trusted us as customers with. Thanks again. Ps. the nickname field is a pain in the butt. won't let you get this review complete in a timing manor.
October 15, 2018
Great management, excellent security and very clean. Convenient hours of operation too. Can’t ask for more!
October 10, 2018
The process to rent a unit was painless - just watch the cost for the unit long term- price keeps increasing as time Goes on -otherwise a good storage unit.
October 1, 2018
Peggy is extremely helpful! I enjoy the experience very much!
September 25, 2018
I highly recommend this facility. I have rented for years and have always been treated warmly and professionally. Peggy Moss is the best!! She makes it a great experience.
September 5, 2018
The store manager was so helpful and she was so nice
September 2, 2018
Everything was great. Well lit, clean, carts always available. Peggy is always helpful and friendly
August 19, 2018
Storage unit was everything I needed. It was clean and dry, in a convenient location with a passcode at the gate to make it easy to get to my unit at any time. The staff was also very good and they made it easy to rent the unit when I needed to and to give it up when I was ready. Thank you.
August 16, 2018
Easy sign in. Easy code to remember. Perfect size. Friendly staff. Flexible hours.
August 12, 2018
I have 2 storage units in another competitor’s facility. There was a burglary in my unit and I wasn’t informed about it for over two months! When I came to CubeSmart I found a clean, well lighted facility. I love knowing there is someone on site at all times at CubeSmart. It makes me feel secure. And CubeSmart is very clean too. Thank you!
July 30, 2018
Moving is a lot of work especially when your in between homes for over a month. Peggy made the whole move so much easier at the Whippany facility. Thanks so much Michael and Donna
July 28, 2018
The people at the facility are as accommodating and friendly as the location is convenient. Our need is done for now but I'd use them again in a minute!
July 16, 2018
Just needed an upgrade. Both Peggy and Bob were very helpful and supportive with the transition.
June 27, 2018
Fantastic storage facility. The staff is amazing and extremely helpful. Part of the reason I use this storage place.
June 16, 2018
The staff is incredibly nice and responsive. Also, the facility is super clean. I couldn’t be happier.
May 20, 2018
Both Peggy (General Mgr) and Nicole (Mgr) were extremely helpful in opening an account and getting a storage unit. Peggy took the time to show me several units including the one selected. Peggy was extremely knowledgeable in answering my questions. Peggy took the time to assist me in opening the security gate the first time. In summary, Peggy and Nicole provided excellent customer service.
April 30, 2018
The ladies in the office were absolutely incredible! We were running a tad late due to some moving delays and they called to check up on us and even waited (past closing) for us to get there so we could get started storing. The facility itself is very clean, spacious and well lit! The elevators are very spacious so its easy to move in large items without the finesse of movers!
April 24, 2018
I've never rented a storage unit before, and the ladies at the front desk made it a breeze. It's a good value and the facility is clean, well-lit, and temperature controlled. I was even able to rent a free truck to move my furniture in.
March 30, 2018
Both women in the office were amazing !! Thank you to you both
March 25, 2018
Always very clean, units accessible, and staff very pleasant and always there if you needed something.
March 24, 2018
Very nice facility. Clean, secure, well maintained. Personnel very pleasant and efficient.
February 18, 2018
This cubesmart facility is the best.. Only complaint is for Corporate.. raising the rates every six months is really extreme.
February 3, 2018
Nice staff, very clean, carts always available, locking system is fantastic. Very pleased with Cube Smart
January 25, 2018
The facility was convenient for my location. It was neat and clean. My promo rate changed, which was allowed by contract, but was a disappointment. The staff (Nicole) was otherwise very friendly and helpful.
January 17, 2018
The only reason we moved out was pricing. I appreciate that the site manager got the price increase eliminated for a year, but unfortunately we saved $200 for a year by moving down to the Public Storage facility in Morris Plains.
November 24, 2017
For 5 years I rented a storage locker from this facility. It was always clean and well tended. When I needed a place to park my camping trailer, it was natural to return to the care that Peggy and Nicole provide. Nicole was exceedingly pleasant and efficient, and signed me up with with phone call. A perfect experience
May 31, 2017
I have rented here previously and have many choices. I came back because of the staff and the cleanliness Thanks!
February 14, 2017
I have checked a few storage facilities in the area and this one is the cleanest and has the nicest staff. Peggy and Nicole are wonderful and they don't pressure you into getting a unit like some other facilities in the area. FREE USE OF TRUCK is a plus. What place gives you a FREE truck rental. Saves you $50 or more over renting truck from Home Depot. Easy on, Easy off for route 287 and route 10. Close to route 80 and route 46. The team has gone above and beyond to help accommodate me. I eventually had to get two units. A sincere THANKS for making my move not so hectic. You're the BEST.
January 27, 2017
I searched many self-storage facilities over the past few months. It wasn't until I walked into this CubeSmart that I knew where I was going to store my belongings. I was welcomed and guided by the awesome staff and was amazed by the cleanliness and time spent to make sure my needs were met. And that was just on the first meeting. From the day I moved things into my unit throughout my first month of storage, I have continually received great care and am very confident in using this facility. Thank you all for making it easy and secure!
January 10, 2017
I live 5,000 miles from this location, yet I have no inhibitions about my property. It is in good (fabulous) hands with Peggy and her staff. Each month I am billed through my debit card and the ease with which my payment is processed takes a great deal off of my mind. I have very sentimental items at CubeSmart Storage, and I know that they will be quite safe in the facility until we are re-united. James F. De Cheser
July 5, 2016
I rented from cube smart before and was not impressed. The whippany cube smart was a totally different experience. Jill, the manager was very helpful, friendly and knowledgable. The facility is clean and we'll maintained. Jill even checked out future hired help for when I'm ready to move out.. I feel very comfortable leaving my belongings in that facility.
April 15, 2016
Very Convenient !!!. Well kept facility. Seems very safe.
April 11, 2016
They are very nice and stations are very clean. And when I forgot to put in my new card number for payment... they did call me to confirm that the payment wasn't going through and was very nice on the phone. Would tell others if in need for storage to go there. Again very pleasant place.
November 13, 2015
The staff and facility at CubeSmart in Whippany is awesome. Kris was extremely helpful and answered all of my questions. Everything you need is there - storage supplies etc. The facility is clean and well maintained! I also had an opportunity to meet the owner Peggy, she is also great! I highly recommend using this facility for all your storage needs!
October 2, 2015
The East Hanover site is excellent. Well-maintain, well-managed, with a friendly and competent staff. The only drawback is that the online and phone payment systems don't always work well, and the customer service people cannot take payments. Also, you cannot pay for your unit in a location other than your own. I am leery, because of these facts, to use their automated system.
May 6, 2015
If only the other big companies would model themselves to be like CubeSmart, consumers would be much happier. Way to go CubeSmart, and thank you!!
July 4, 2014
I just want to say this has to be the best storage facility! I have rented units from CubeSmart twice and I have been very pleased with the units, pricing and especially the customer service. The customer service at this facility is top notch and the team has gone above and beyond to help and accommodate me in any way possible. I can not express how wonderful the employees are here and if the need arises I will rent again at this location, no questions asked!! Thank You CubeSmart Whippany for all you have done, y'all are simply AMAZING!!
April 28, 2014
Nice and clean facility. The prices are hard to beat. looked all around and best value for the dollar. When we stopped in the women up front were very funny and enjoyable to talk to. If you need a storage unit and want it climate controlled look no farther. This is the best place to get one.
November 6, 2013
I cannot express how helpful Cube Smart has been in helping our move be an easy transition. Peggy has been phenomenal working with us in the best way she can. She is always available and goes out of her way to help people. She explained everything in detail and offered us a variety of options to meet our needs. I have never experienced such excellent customer satisfaction before. If every company did this, they would not have a complaint department! Thank you to Peggy and Cube Smart for making our life a lot easier.