December 7, 2018
staff is very polite and helpful. Answer any questions I had made me feel very comfortable.
December 5, 2018
Friendly, Courteous, Helpful, Convient. Unable to submit
December 4, 2018
I had a good experience. The staff are all very helpful and understanding and kind. The facility is very clean. I had my belongings in a storage for a year and never had a problem with bugs or rodents or anyone trying to break In. I would recommend this location.
October 29, 2018
I was happy with my experience at CubeSmart except on my last day. The people at the desk, including the manager were very nice. But I forgot my key and had to have my lock cut and the man who helped us was having a bad day or something. He “shooed” us out of the way with a hand motion for us to back up so he could saw the lock open. And then walked away like nothing happened.
October 14, 2018
This place helped put some stuff aside that we didn't have room for. The rental price was questionable. Raised while we were renting.
October 12, 2018
The staff have been great from day 1 the facility is well taken care of and I’ve had a great experience!
October 10, 2018
The staff at this facility is absolutely amazing. It is super convenient for its location. They always received my packages and kept me information when I received something.
October 4, 2018
Clean facility. Staff was the best. Thanks! But.. why do I Need to keep writing to reach a “MINIMUM “ amount of letters?? And some people have names with only 3 letters or even 2! Silly!
September 30, 2018
This is a great facility. I have used it many times and every time it has been a great experience. Thank you .
September 26, 2018
I've had my storage unit here for several years (gasp!), and I would recommend the location. The facility was always clean and secure, and the staff was always helpful and pleasant. I was solely prompted to find an alternative solution (organizing my garage to move everything back home) because of the steadily increasing rent costs. That's to be expected though. This was the most cost effective storage facility I found in Northers/Central San Diego County.
September 17, 2018
this place is awesome great customer service and always clean and safe..
August 23, 2018
Friendly staff and clean facility, security is good and location is convenient
August 20, 2018
very convenient location, clean and very security place to keep my stuff without worries, I highly recommend it. I will use it again in the future.
August 20, 2018
Personnel were very professional and friendly. They were very helpfully when I needed to adjust the move in date. On visits to the facility, they were always available to answer questions or provide a moving cart. Facility was always very clean. I highly recommend this facility to anyone needing self storage!
July 29, 2018
Good storage facility and wonderful staff working there.
July 18, 2018
I no longer need a storage thanks really appreciate your service really clean environment
July 15, 2018
Tim Shartel the GM, the staff, Jim, they were all super friendly all the time never once did we ever experienced anything negative. Our entire time there I think 2 years we received five star service and I would recommend CubeSmart to anyone.
July 9, 2018
Great pricing and storage facilities ! Very clean!
June 19, 2018
I needed to store my belongings in a storage for two months. My next concern was I need to find a safe location for my belongings. I began to do my research on yelp reviews. I became concerned when I read that a lot of storage facilities get broken into. It wasn't until I came across CubeSmart. The rating where excellent, based on the pictures online it looked clean. Customers were satisfied. I called to ask about availability and pricing and their customer service is amazing. Of course I asked a million questions, and the representative was patient and answered all my questions. I came in and they showed me their facility. It is gated, they have cameras, you need a code to get in and out of the facility. I was impressed with how clean they keep the location and how clean their storage units are. I will continue to come back to CubeSmart and I would 100% recommend to a friend.
June 10, 2018
This place is so nice I highly recommend it for who wants an extra space.
May 13, 2018
Honestly i cant even begin to express how great my experience was here. Everything thing was super easy from getting the unit to moving out. The staff is very friendly and always quick to answer questions. The biggest thing for me was how well my stuff is protected. Overall I highly recommend this location
April 28, 2018
"Thank You" for the time you took care of my items in your units.
April 22, 2018
i have intermittently used various storage unit for short time. This storage facility made me feel particularly reassured that my thi gs were safe from vermin and theft. Nice, clean, wide smooth driving corridors.
April 19, 2018
I have used is storage place a few times. And I cant say enough about it . Love the staff and love the storage cleanness. Highly recommend.
April 13, 2018
I have used this facility 2 or 3 times in the past. It's clean, secure, and conveniently located. Easy access with security code. Staff friendly and helpful. I like it.
March 26, 2018
Great and clean facilities. Excellent customer service
March 20, 2018
I was able to reserve a unit same day and I could not believe how easy they made my move. Being able to rent a truck on site was a huge help for me and made the process all the more painless. I wish I can remember the name of the person who helped me but he was exceptionally quick with assigning me a unit and and even saved me money by allowing me to grab the lock I had forgotten to bring and didn't try to sell me any boxes (big deal). An even bigger deal was when he brought up the veteran discount which saved me even more money on top of the special they were already having. Absolutely satisfied!
March 20, 2018
I have nothing bad to say at all, I normally always have something bad to say..
March 9, 2018
I have rented 4 storage units over the last 3 years; and always had a good experience when I went to the facility. It was consistently clean and everything was in good working order. The most impressive aspect of the facility is the staff; Tim, Jim and Wendy. Always friendly and helpful - really could not ask for better assistance!
March 1, 2018
The staff were professional and friendly. The storage spot was clean and well maintained. I'll use the Cube Smart the next time I need extra storage.
February 20, 2018
Great choice of storage facilities. You get what you pay for!!!!
February 7, 2018
Excellent, safe, convenient. Nicest storage I've ever seen.
December 26, 2017
We recently had to move our storage unit from another facility in the same area as vista cube smart (due to the other facility adding illegal charges and holding property "hostage" until the illegally added charges were paid.....beware of surrounding storage facilities & do your research) and ended up moving our things into Vista Cube Smart and we COULD NOT have ended up at a better facility!! VERY clean, very secure, extremely convenient gate & access hours, very VERY convenient website with options to make payments and manage account online. Just all around a WONDERFUL storage facility. Friendly & helpful staff is a bonus!!
October 28, 2017
The staff have always been very helpful, friendly, courteous, and accommodating at this location. I will NEVER forget that when I first came to bring my storage items, I was relocating to the area and the rental truck had broken down and we thought we were in big trouble, but the manager waited past normal business hours and came downstairs to let us in and help me register for my space and he got me all set up. I am forever grateful for his kindness. Otherwise, we would have been sitting outside all night in the truck waiting to get in, and we would have lost our movers who were waiting to unload the truck. It could have been a disaster!
September 29, 2017
The staff at CubeSmart made our storage experience super easy! First of all, we chose them because they offered better pricing than other comparable storage facilities. Then, on the day we were due to check in, we ran incredibly behind schedule, and they held our unit for the following day, no problem. When we arrived, they provided a tour, including tips on the most convenient way to access our unit, and delivered a flat cart to us, which made the moving much easier. Paperwork was a breeze, with all necessary information provided in a simple brochure, and they even enrolled us in auto payments to ensure no late fees! They were also able to provide us with a disc lock when the one we had purchased turned out to be too small. Our rep even checked in on us during the unloading process to let us know that, if it took longer than expected, we could simply leave our Penske rental keys at the office drop box where they'd back up the paperwork to ensure it was returned "on time." That's the other bonus; it's a Penske return facility, which includes a Penske discount!
September 17, 2017
Clean easy in and out. People that work at cubesmart are so helpful.
June 15, 2017
I like that the facility is always clean and well lit. Office staff is always friendly and helpful.
May 13, 2017
The facility is awesome. It's always kept clean and has a great security system. The hours are great as well. What.s lacking in each building are the hand trucks (dollys) and carts. In order to use one, you must walk the long distance from your storage unit to the front office. Another issue is the required mandatory insurance and lock. You cannot rent the unity until you buy one of their locks or return and restart the process with an approved lock. Lastly.....rental rates are HIGH! As in, TOO EXPENSIVE!! But, EVERY other rental storage facility is JUST AS EXPENSIVE!!
March 30, 2017
I love how clean Cube Smart keeps the inside building and outside so clean. The office staff are always so kind and nice too. I feel very safe when I am there with the gate and all the cameras as well.
October 5, 2016
Excellent staff and facilities. I feel comfortable that my belongings are in good hands, and the front desk folks are helpful and pleasant.
September 26, 2016
very good would like even better if i got a little break for long term
August 28, 2016
Highly recommend this facility to family and friends.
July 14, 2016
Always very helpful and considerate. I always choose them when I need storage.
June 4, 2016
I've had a unit at this facility since late Aug or early Sep 2015 (9 or 10 mos now). The staff are all very helpful and great to work with. They keep the grounds pretty clean. The only 2 downsides to this facility are that it's a 35 minute drive from my home, and the office doesn't open during the week until 9:30a. Other than that, my experience here has been great. I would highly recommend this facility to anyone!
June 1, 2016
in the years I have had my stuff I have had no problems at all and I thank you
October 16, 2015
Great Location, Great Clean Units and the Friendly Staff goes way out of their way to help you with you move, I even broke down and they jumped my car free of charge and simply accommodating, gets an A+ with me!!
September 14, 2015
Its a very clean safe place to store your valuable personal belongings!! I've never have had any issues and I've been at this CubeSmart for about a year now.
August 14, 2015
I've rented Storage Units at several other Facilities over the past 6 yrs and NOT ONE OF THEM comes, even close, to this Vista, CA CubeSmart Facility! Ease of use, Friendly & Helpful Employees, Great Security, Always Clean Environment, NICE 'N WIDE Drive Areas... It's EVERYTHING YOU COULD WANT for Storing YOUR items! I'm moving 21 miles South but I WILL CONTINUE TO USE THIS FACILITY... Storing Items, just, doesn't get any better than this! THANKS SO MUCH!
June 22, 2015
you have helped me greatly and very good accomodations I need to make sure that my payment is deferred till the first please im in costa rica and stuck for a little bit till I figure things out here
March 21, 2015
THE CUBESMART IN VISTA CA. GET'S A (5) STAR REVIEW/FEEDBACK RATING BECAUSE OF THE FOLLOWING SERVICES ABOVE AND THE EMPLOYEES ARE COURTEOUS,RESPECTFUL AND THERE TO HELP YOU WHENEVER YOU HAVE A QUESTION AND SMILING FACES AS WELL !!!! MANAGEMENT IS TOP NOTCH,RESOURCEFUL,COMPLIANT AND UNDERSTANDING !!! THE GATE HOUR'S ARE THE BEST ANYWHERE AND I WOULD KNOW AS I HAVE HAD A LOT OF STORAGES IN THE PAST AND CUBESMART IS MY SECOND ONGOING STORAGE TO THIS DATE AS I USE STORAGE FACILITIES A LOT !!!! NO COMPLAINT'S TO THIS DATE NOTHING BUT POSITIVE FEEDBACK AND THE PAINT LOOKS GREAT THERE TOO !!! THE ONLY THING I WOULD SUGGEST IS TO MAKE IT MORE EASILY ACCESSIBLE AND GET THE BACK GATE IN THE REAR OF THE FACILITY WORKING/OPERATING AGAIN, AS IT WAS WHEN I FIRST STARTED STORING WITH CUBESMART !!! BUT BESIDES THAT IM HAPPY WITH THE CUBESMART IN VISTA CA. !!!!! THANK YOU FOR READING MY REVIEW/FEEDBACK FOR CUBESMART AT VISTA CA.
February 14, 2015
I would highly recommend this facility to anyone who's looking for a clean, safe and secure place to store your valuables. The customer service is awesome and the property is very clean and there is always someone there to help you. I researched massive number of other storage facilities in the North County, and am so happy that I chose CUBE SMART to store my valuables! Definitely a five star company!
January 26, 2015
I've had experiences in the past w/ a couple other storage locations, but this has been one of the best experiences I’ve had. a) The location, though slightly outside of San Diego, is excellent, right off of highway-78, so you don’t need to worry about driving your truck thru narrow different streets b) The rates were really nice…. I got a month free from a promotion that was going on for a 10x10 c) The manager (who attended to me, forgot his name) was really nice, professional, straight to the point… got me setup within 15 odd minutes; this is excellent customer services! d) I like the extended access hours which is not the case on many other locations e) Cleanliness is really nice Overall, I’m extremely pleased w/ my experience… hope it remains like this… will update my review again, in case there are any updates!
July 25, 2014
Vista way cubesmart is wonderful and the staff is excellent and friendly!
July 21, 2014
Place is clean and the staff is courteous and helpful and nice.
June 28, 2014
From the very beginning, our experience has been great. We were able to rent a truck at the facility which saved us time. April helped us and had all the answers to our questions before we even asked them. The facility is always clean and the staff is always available for any needs we might have. We feel safe and that our belongings are secure while there. Keep up the great work!
June 2, 2014
I like that it is really close to home the facility is really clean. never had a complaint
March 15, 2014
This is our third time using cubesmart for 6 month periods due to deployments. Every time we return our stuff is still the way we left it, nothing gets ruined, no evidence of animals getting into units we've stored in and the process is always so simple! Best military discount too! 20% off every months rent. We will continue to store at cubesmart as long as we have storing needs.
January 17, 2014
They are top shelf. Been with them a long time! Thanks
January 15, 2014
Been with these people for 5+ years - have referred friends in each year.Referral pending right now..Cube Smart is the 2nd corporate name during my experience/same location/different Unit - they just keep getting better. Glad to have them!
October 23, 2013
i have been at this facility for a little more than 4 years now. I think it's a great facility. Safe, secure and easy to get in and out of.
September 12, 2013
Cube smart is an awesome storage facility. They work really well with you and give great discounts to military. Not far from camp Pendleton and looks very clean and safe. Definitely not worried about my stuff while the hubby is deployed and I'm home.
September 8, 2013
The staff is both friendly and easy to communicate with. They are always ready to help and are honest! I reccomend them highly. Their presence in the facility frequently gives a feeling that they care and that my storage is well looked after.
August 2, 2013
Yes...Very nice people work here! Glad to be back...Thanks so much! Very secure also! Fare to all!
August 1, 2013
I live out of state and because of the wonderful customer service, I can sleep soundly at night knowing that my possessions will be well taken care of. They have always been courteous and responsive to my needs. They keep me informed of any issues.
July 31, 2013
I have had two units here and they are the best storage facility around.
July 17, 2013
With gate hours from 6:00 am to 10:00 pm, this place is the best in north county. Conveniently located off the 78 and Emerald Dr in Vista. I've been a customer for many years. I also previously had a unit here which is why I came back. Good staff and great move in specials. For more info contact them today. Peace,
April 29, 2013
I have had this storage place about a year now and I have never had a problem with them. Their gate hours are great, their customer service is always friendly when I went in and being military I got a great rate. It is always really peacful and really clean. Security is well managed although i've never seen any security guards. They have a gate that you have to input your code into so they know your accessing your unit which is awesome and they have cameras. never heard of break ins or theft here either. Wonderful place and my unit was inside the climate controlled building which YES really is climate controlled so my candles DID NOT melt in the boxes. Hope you pick this place!