July 5, 2018
The facility is great and the staff is exceptional. I just think the pricing is a little expensive.
July 1, 2018
Great customer service! Nice and friendly staff. Thank you.
June 25, 2018
Units were too small. I had an 8x10, but when I looked at it, it didn't seem to be accurate in size. Everything was crammed in. I didn't like that it was outside and there weren't any or not enough indoor options. I REALLY did not like that they increased the rent without prior written notice. Compared to EZStorage, which I've used before, CubeSmart is lacking. I'm thankful for having someplace to put my belongings during transition, but more thankful that expense is no more. It was a waste of money.
June 8, 2018
The manager Eric Washington hss excellent customer service, and is prompt with contacting customers. Awesome experience over the years!
June 2, 2018
Had a great experience. Lisa was very helpful and professional
May 7, 2018
Great service. No problems. I don't complain about much.
May 1, 2018
If you need storage this is the place . From the beginning of reserving to moving in the staff at this facility are AWESOME!!!!
April 24, 2018
I’ve been using this storage facility for the past 4years. And I have never had a problem. It’s the best and cleanest storage facility in Maryland! Always clean! And always courteous pleasant staff.
April 19, 2018
THE FACILITY WAS IN A GREAT LOCATION FOR ME TO CHECK BACK AND FORTH ON MY MERCHANDISE.
April 18, 2018
I am writing to express how great the personnel at the Maryland Westphalia location have been with regard to my account and the services provided. Great Job! I think the prices are a bit high but the service is great.
March 18, 2018
This was a great experience. I renter for 3 years while saving to buy a new home.
March 13, 2018
so far, so good. front office is why we signed up. they are too legit too quit.
March 6, 2018
Service has been great every time I interacted with staff. Even when I forgot to make a payment they were polite and courteous with their phone call reminder. In person, I never feel rushed - they treat you like their only customer. Appreciate the service!
February 3, 2018
Always convenient, always friendly staff. I have maintained a storage unit for over 4 years
January 29, 2018
Each month the staff give me a courtesy reminder. I really appreciate them!
January 10, 2018
Location was good, safe. People who worked the office were great also!
December 16, 2017
So I am still using this facility and I have had a long time to assess the value of this place. Great service, clean, and professional...always. Its' the best storage place in Maryland. Hands down.
December 11, 2017
always a pleasure when I call or when they call I has such a busy life and so much going on and they are so understanding and supportive
November 20, 2017
The staff provides great service and always available for questions.
October 20, 2017
I have my precious items stored here for 4 years. Absolutely no problems with bugs, mice, cleanliness or security. Best kept storage secret in PG County! Love it!
October 3, 2017
BUT, this website is PAINFUL, REALLY PAINFUL......
September 26, 2017
facility is great and location is perfect nice surroundings
August 4, 2017
Love the cubesmart storage place I use the managers and staff over there are the greatest and it feels family guided.
July 15, 2017
I've been using this facility for 3 years now and still no problems! Clean. Clean. Clean!
June 1, 2017
Great self storage, the facility is well lighted and maintained
March 24, 2017
I have been using this storage facility for about 3 years, and I couldn't be happier. It's very clean and always professional. No complaints from me.
February 28, 2017
The customer service was great. Thank you to both the manger and assistance.
January 17, 2017
I just want to thank you guys for being a great service provider! Thank you for the courtesy call, I am very appreciative! Y'all are awesome!
December 27, 2016
This location is clean and has good customer service. The only issue I have with cubesmart would be the "price subject to change afyer 6 months" clause, which is in fact guaranteed to happen. The reason i went with this storage facility was due to the price and now, with the incremental increases, I regret going with this company, as I could have went with a different company much closer to home, and with an indoor faciliity, for the current rate.
December 1, 2016
I would just like to thank the staff for always contacting me and never letting my account be late.
November 21, 2016
I have used this storage area for one year now. It's well maintained and clean, clean, clean! Absolutely no problems!
October 6, 2016
Latonia Grooms is very helpful, called to see if I had any questions prior to moving in. I thought that was cool. I'm changing storage units for 2 reasons, the main reason is I wanted a facility closer to where I was moving for easier access, and part 2. I'm terrified of rodents I hadn't seen one, but even the site of a rodent death trap right near my unit and not anywhere else had me freaked out.
August 29, 2016
This is not my first time using CubeSmart for storage, when I like the service giving to me, I will always come back to great service.
August 1, 2016
The young ladies who call me for reminders are soooo sweet and kind! Their customer service is EXCELLENT!
April 15, 2016
Great customer service here. The women at the desk are both awesome and both very helpful. I would recommend this place to a friend
April 12, 2016
We had a wonderful experience with the start up of our rental with the CubeSmart team. Latonia, especially was extremely accommodating and made herself available on our off day to make sure everything was set up correctly.
October 21, 2015
I would like to thank the Manager and sales associate for their outstanding work.
September 22, 2015
I didn't have any issues and the office staff was nice.
August 10, 2015
Tonja was very friendly and helpful. I appreciate the tour of the unit she provided and her patience with me being a new customer and having thousands of questions. Would definitely recommend this location to others.
August 6, 2014
Great location Super Great Staff Everyone is always nice & courteous Place is always neat & Clean $ $ Price is RIGHT $ $
May 15, 2014
The staff at Westphalia Road facility is very professional and helpful with all of our needs.
September 28, 2013
Once you are through the doors at this particular site, you are made to feel not as a patron, but like an extension of some distant family member with comfortable ties. I am thankful for the good customer service and always being made to feel at home. I am not able to visit frequently, but when I do I like doing business there. The management here is nice, even when there are slight problems which are few and far if at all. The grounds are clean and regular rounds are made to ensure not only the cleanliness of the facility, but also the security of your belongings. I have stored here for some years and have yet to be dismayed from doing so. Peace and continuous blessings to Mr. & Mrs. Ballanger and staff.
July 23, 2013
I enjoy my membership with cube smart self storage.