2 years ago
Great service, not so good when the rent increases
I felt that the people at CubeSmart in Walnut did a fantastic job with customer service. However if the company raises rates from $118, to $132, and finally to $149- what is the point continuing with CubeSmart? Raising the rates is a surefire way to lose customers, and you have lost me for that same reason. I can go across town and get a bigger unit for $108. I have no problem moving when it's no longer cost effective. Think about it.